Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,037 Reviews)
Rating breakdown 14,037 reviews
5 Stars
9,605
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great fit! Great sound!
on March 4, 2025
Posted by: Samsungmatic
[This review was collected as part of a promotion.] These are the best version Galaxy buds yet!! Seamless connectivity across all devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful features
on March 5, 2025
Posted by: LAMAR111
[This review was collected as part of a promotion.] Excellent sound quality is a hallmark of well-designed earbuds. A comfortable fit ensures long-lasting enjoyment without fatigue. Innovative features enhance the listening experience, adding value. Durable construction protects against daily wear and tear. Positive feedback reflects the overall satisfaction of users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent but..
on March 5, 2025
Posted by: shuang
[This review was collected as part of a promotion.] Hello. I am delighted with these headphones I really use it for everything and when I talk about everything it is game, music, streamer, talking on the phone both as a work call and for personal call. He found 2 defect and one is that he has a little bit of lag when he plays on the phone and the other is that he gives a little pain in his hatreds for having him so long on. Those are the only problems I encounter in my daily use because otherwise it is Excellent.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on March 5, 2025
Posted by: JimHimself
[This review was collected as part of a promotion.] Love the fact that I can use them with multiple devices without having to change anything. Just turn on my music on one device and it connects to it. Just pause it and go to another one and hit play, and it's automatically. There are no issues the only downside I have so far is pretty occasionally. If you drop one It will whine and whine and wihne. And you cannot do anything about it. I almost felt like throwing it against the wall. Oddly enough, subsequent drop fixed the ring
Value
5
Written by a customer while visiting Samsung US
Posted by: D man
Verified Purchase:Yes
Great sound, long battery life; would buy again, good price vs competitor's 👍
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: JDMC
Verified Purchase:Yes
I like them. The adaptive hearing makes it easy to wear at work.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
3
Nice, but...
on March 5, 2025
Posted by: Golvit
My personal opinion. Sound is amazing. They don't want to stay in the ears. At least my ears. I had a first generation, and I miss them.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, March 6, 2025
Hey Golvit! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. It's great to hear that you’re enjoying the amazing sound quality these buds offer. We understand how critical a comfortable and secure fit is, especially if you've had a positive experience with the first-generation Galaxy Buds. The Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure you have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensures optimal audio. To ensure you're getting the best fit, you can also run an earbud fit test in the Galaxy Wearable app. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips. We appreciate your feedback and hope these tips help you achieve a more secure fit. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. Your experience matters to us, and we're always here to assist you in any way we can. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Erick
Verified Purchase:Yes
You have to push down on the buds to charge them even if they are in there probably. The case won't detect them.
Response from Samsung USBy R&R Team, March 6, 2025
Thanks for sharing your feedback on the Galaxy Buds3 Pro, Erick. It's essential for us to ensure you have a seamless charging experience with your earbuds. Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. If you're experiencing challenges with charging your Galaxy Buds3 Pro, there are several steps you can take to enhance the charging experience. First, ensure that the earbuds are correctly positioned inside the charging case; improper seating can prevent the charging contacts from connecting. It's also a good idea to clean any dust or debris from the charging contacts on both the earbuds and the case, as build-up can affect charging. Be sure to use the provided USB cable and a Samsung-approved wall adapter, or try a compatible Samsung QI wireless charger. If your charging case has a cover, it might interfere with wireless charging, so consider removing it or using a USB cable instead. Additionally, check the indicator lights—one on the outside of the case shows the case's status, while the one inside indicates the earbuds' status. If either light flashes red, it may signal a need for attention. Following these steps should help ensure smooth charging, but if you continue to have concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US