Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,061 Reviews)
Rating breakdown 14,061 reviews
5 Stars
9,622
4 Stars
2,302
3 Stars
990
2 Stars
542
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: ArEn
Expertise:Expert
Verified Purchase:Yes
Not as good as Buds Pro 2. Feature wise... fit wise... and noise cancellation wise... BP2 is still a better performer.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
It's great to hear from you, Aren. Thank you for sharing your feedback on the Galaxy Buds3 Pro. We appreciate your insights and would like to highlight some of the standout features of the Galaxy Buds3 Pro to help improve your experience. First of all we appreciate your loyalty to Samsung and appreciate the feedback in regards to the Buds2 Pro. The Galaxy Buds3 Pro are designed to bring you deeper into your audio than ever before. With adaptive noise control powered by Galaxy AI, you can immerse yourself in your favorite music while staying alert to your surroundings. The premium sound delivered by Galaxy AI ensures you get a high-resolution audio experience with rich bass and crisp highs. For a better fit, the Galaxy Buds3 Pro come with multiple sizes of eartips to help you find the most comfortable and secure fit for your ears. Proper positioning can significantly enhance both comfort and performance. The long-lasting battery life provides up to 30 hours of listening time with the charging case, so you can enjoy your music all day long. Additionally, the pinch controls allow you to easily manage your music and calls with a simple swipe or tap. The Galaxy Buds3 Pro also supports super clear calls with machine learning that helps reduce background noise, ensuring your voice is heard clearly even in busy environments. We hope these features help enhance your experience with the Galaxy Buds3 Pro. If you need assistance or have any questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Budz Pro 3
on March 2, 2025
Posted by: Smithsonian50
[This review was collected as part of a promotion.] Love this product, it was a big upgrade from my Budz 2. I like the controller you have just using the stems (no voice or phone needed). I would like to see a AKG version plus the ability to connect to 2 devices simultaneously. The 24bit/96KHz is also a big upgrade to you music (if you app supports it).
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
It's great to hear from you, Smithsonian50. Thank you for sharing your thoughts about the Buds3 Pro! It's great to see that you’re enjoying the upgrade from your previous buds. The Buds3 Pro features a new stem design with pinch and swipe controls, allowing you to manage playback directly on the earbuds without needing voice commands or your phone. They also support 24-bit/96kHz high-resolution audio, which enhances the quality of your music when paired with compatible apps. While the Buds3 Pro does not currently offer an AKG version or the ability to connect to two devices simultaneously, your feedback is valuable and helps highlight features that could enhance future designs. We appreciate you taking the time to share your experience! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
great watch
on March 2, 2025
Posted by: gronewatch
[This review was collected as part of a promotion.] it works great, feels like havin an assistant on ur wrist
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing earbuds with excellent sound qu
on March 2, 2025
Posted by: Caluuu
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro are a solid upgrade, especially if you're in the Samsung ecosystem. The new stem-style design feels sleek, and the pinch/swipe controls are intuitive. Sound quality is excellent, with dual-planar drivers delivering crisp audio, and ANC is effective, though not the best in class. The AI features, like hands-free voice control, are useful, but some perks are exclusive to Samsung devices. Battery life is just okay, but if you want premium sound and seamless integration with Galaxy products, these are a great pick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Samsung buds 3 pro great features.
on March 2, 2025
Posted by: Pharoah
[This review was collected as part of a promotion.] AMC feature works great, I love the blade light customizations, lots of features in the wearables app. I've had every every Samsung Galaxy bud and I think the pro 3s are the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery Life
on March 2, 2025
Posted by: GalaxyEdge
[This review was collected as part of a promotion.] This laptop has amazing battery life and can do anything I need it to as a college student.
Value
5
Written by a customer while visiting Samsung US
Posted by: Coby
Verified Purchase:Yes
One earbud keep disconnecting........I need refund
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 7, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Coby. We truly value your feedback, and we hate to see that you're having trouble with one earbud disconnecting. Your satisfaction is important to us, and we're here to help. We recommend checking a few things that might be causing this. First, ensure that you're wearing the earbuds correctly, as a proper fit is required for normal operation. Additionally, check the Bluetooth range between your earbuds and your phone, making sure there are no obstructions that could interfere with the connection. It's also crucial to ensure that your earbuds are up-to-date with the latest software. You can check for updates through the Galaxy Wearable app on your phone or tablet. Lastly, please verify that your earbuds have sufficient battery life, as a low battery can cause disconnection. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. If this persists despite these troubleshooting steps, we can certainly look into processing a refund for you. Please contact us at 1-800-SAMSUNG or visit our support page. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro
on March 2, 2025
Posted by: Link120989
[This review was collected as part of a promotion.] Amazing vibrant sound. Noise cancelation is superb. Love that I can speak and the volume automatically lowers and the ambient turns on. Love the start and stop music verbal commands. Would 100% recommend these buds.
Value
5
Written by a customer while visiting Samsung US