Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,092 Reviews)
Open Ratings Snapshot
Rating breakdown 14,092 reviews
5 Stars
9,645
4 Stars
2,308
3 Stars
991
2 Stars
543
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,524
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Doesn't fit
on March 1, 2025
Posted by: Tony
Expertise:Expert
Sooo isn't the whole point of headphones to stay in your year, well they never do, I immediately went to the smallest cupping and still can't fit, should've provided an XS option, they just never fit and always fall off with me even moving much and they tend to slide out on their own. Not useful for what I paid for.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 1, 2025
It's great to hear from you, Tony. Thank you for sharing your experience with the Galaxy Buds3 Pro. We truly value your feedback and want to ensure you get the best listening experience possible. The Galaxy Buds3 Pro are designed with a range of ear tips to provide a comfortable fit for different ear shapes and sizes. We understand that finding the right fit is essential for maximizing sound quality and functionality. Since you've already tried the various ear tips, we recommend utilizing the fit test on the Wearable app to help achieve the right fit with your buds. Thank you again for your feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great set of earbuds
on March 1, 2025
Posted by: Reey
Expertise:Expert
Verified Purchase:Yes
I absolutely love the so I'm and quality on these. I have been hooked on the airpod pro 2s for a while, but since switching to Samsung, these are great. I'm an audiophile and for the price, these are great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 10, 2025
Thank you for sharing such positive feedback about the Galaxy Buds3 Pro, Reey. It's amazing to see that the sound quality and overall experience have exceeded your expectations. With high-resolution audio powered by Galaxy AI and Adaptive Noise Cancellation, these earbuds are designed to deliver an immersive and excellent listening experience. It’s great to see that they’ve become such a valued part of your audio setup, and we hope that you continue to enjoy every moment of sound with these exceptional earbuds! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Inspired by
on March 1, 2025
Posted by: Anthony G
from Saint Louis, Missouri
Verified Purchase:Yes
The ear buds have the ear pieces which are too much for my ears. They have great sound and great design as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 10, 2025
It's great to hear from you, Anthony. Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It's great to see that you’re enjoying the sound quality and design. We’ve worked hard to create an immersive listening experience with rich audio and an elegant look. However, hate to hear that the ear tips aren’t a perfect fit for you. The Buds3 Pro are designed with versatility in mind, and we encourage users to experiment with the various sizes of ear tips that come in the box. Finding the right fit can significantly enhance comfort and improve the overall sound experience. The Buds3 Pro features active noise cancellation, which can be more effective when you have a proper seal in your ears. We want you to fully enjoy the exceptional audio, adaptive sound technology, and all the features these buds have to offer! Thank you again for your feedback. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Job on the Buds 3 Pro
on March 1, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I recently upgraded from the Buds 2 pro and wow, the new buds 3 pro are amazing. I can't believe i waited so long to upgrade. The new design is refreshing and I love the lights on the side. The buds3 pro case is sturdy and weighted. The sound quality is much better and they fit in my ear more snuggly with the standard ear tips. I couldn't ask for a better fit.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 10, 2025
Thank you for your fantastic review of the Galaxy Buds3 Pro, Naota! We are thrilled to see that you are enjoying the new design and features. The redesigned shape really is aimed at providing the utmost comfort for immersive listening, ensuring that you experience every note and nuance. We are especially glad you love the Blade Lights, as they add that extra flair while you enjoy your favorite music. It's wonderful to know the sound quality has exceeded your expectations as well. We put a lot of effort into making sure the buds fit snugly and deliver an exceptional audio experience. Your feedback on the sturdy case truly reflects our commitment to quality. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good, but
on March 1, 2025
Posted by: Jeff
from Orlando, FL
Expertise:Intermediate
Verified Purchase:Yes
Aside from struggling to get them to stay in my ears, I think they're great. I wish there were wings of stone kind to help keep them in
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 10, 2025
Thanks for sharing your honest feedback on the Galaxy Buds3 Pro, Jeff. The Galaxy Buds3 Pro does have a new shape that aims to give a snug and comfy fit, helping to improve the sound experience. While they do not come with wing tips, the design focuses on delivering clear and detailed sound, thanks to features like Adaptive Equalizer. This feature adjusts the sound based on how the earbuds sit in your ears. Your feedback about wanting wing tips is helpful as we continue to make improvements in the future. Thank you once again for sharing your thoughts! If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good, but question if better then Buds 2
on March 1, 2025
Posted by: foyleman
from NJ
Expertise:Intermediate
Verified Purchase:Yes
Decent sound and function. The issue I have is when inserting them into my ears I often get a huge amount of feedback. Perhaps I am trying to hard to insert them because I don't feel like they make a great fit. The noise cancelation isn't as good as the Buds2. However they do stay in my ears better then the Buds2. Finally, it's impossible to put a shirt on/off without them falling out unlike the Buds2.
Performance
4 out of 5
4
Design
4 out of 5
4
Response from Samsung USBy R&R Team, March 1, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We appreciate your feedback and want to ensure you have the best possible experience with our products. Regarding the discomfort you’re experiencing during insertion, it may help to adjust the ear tips for a better fit. The Galaxy Buds3 Pro comes with multiple ear tip sizes, so experimenting with these options can enhance both comfort and sound quality. A secure fit is essential for optimal audio performance, so it's great that you're considering this! As for noise cancellation, the Buds3 Pro features Active Noise Cancellation to reduce outside sounds. However, it's important to ensure that the ear tips create a good seal in your ears. You can check the fit by following the guidelines provided on our website. For even better sound isolation, remember to activate the Ambient Sound feature when you need to be aware of your surroundings. It's fantastic to see that the Galaxy Buds3 Pro stay in your ears more securely compared to the Buds2. For added stability, try adjusting the fit during high-movement activities. We truly value your insights, and if you have any further questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect buds in the market
on March 1, 2025
Posted by: Ankur
from India
Expertise:Intermediate
Verified Purchase:Yes
They are really good. I wanted something that was light..pretty and robust. Got everything in one.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for your amazing review, Ankur! We're genuinely excited to see that the Galaxy Buds3 Pro have exceeded your expectations in comfort, design, and durability. We aimed to create the perfect combination of style and functionality, and it's fantastic to know that you appreciate it. We're sure they'll complement your lifestyle while providing outstanding sound quality. If you have any thoughts or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Earbuds 3 pro
on March 1, 2025
Posted by: Julian
from New york
Expertise:Expert
Verified Purchase:Yes
Beautiful pair of ear buds with good sound
Cutbe a little bit louder
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 10, 2025
Thank you for sharing your candid thoughts about the Buds3 Pro, Julian. The Buds3 Pro are designed to give out great sound with high-resolution audio. They also feature an Adaptive Equalizer, which adjusts the sound to fit how the earbuds sit in your ears. If you want the sound to be louder, you can turn up the volume on your connected device or swipe upwards on the earbuds. You can also use the Galaxy Wearable app to further enhance your audio experience. Open the app, go to "Sound quality and effects," and select "Equalizer." Here, you can choose from preset options like Bass Boost or Treble Boost, or you can customize the settings to create a sound profile that suits your preferences. This can help you fine-tune the audio to make it even more enjoyable. We appreciate your feedback and hope these tips enhance your experience with the Buds3 Pro! For any further questions or concerns, we encourage you to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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