Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,092 Reviews)
Rating breakdown 14,092 reviews
5 Stars
9,645
4 Stars
2,308
3 Stars
991
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jermaine
from NC
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is amazing. The styling is also nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not so great.
on February 28, 2025
Posted by: Tommy
from Georgia
Earbuds are not comfortable at all and the sound is very low the earbuds.
two pro or much better in my opinion maybe next year they will be better i have been using this product for over a month I swich back to my Earbuds 2 pro
two pro or much better in my opinion maybe next year they will be better i have been using this product for over a month I swich back to my Earbuds 2 pro
Features
2
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, February 28, 2025
We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro, Tommy! We appreciate your feedback and want to ensure you’re getting the best experience. If you’re noticing discomfort, it might be worth trying different ear tips that come with the buds. Samsung provides various sizes to help you find the perfect fit, enhancing both comfort and sound quality. Regarding the sound quality, if you're experiencing low volume, there could be a few factors at play. We recommend checking that you’re wearing the earbuds correctly to achieve optimal sound isolation. Sometimes, dust or debris can accumulate in the speaker mesh, so make sure they’re clean to enjoy rich, immersive audio. Additionally, it's a good idea to ensure that your software is up to date, as this can significantly enhance performance. Keeping a charged battery is also essential for maximizing sound quality. We value your experience and look forward to improvements in future Galaxy Buds models. For any firther questions or conerns, please be sire to reach out to us at Samsung Support. Thank you for being part of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Dzuro
Verified Purchase:Yes
Love my buds... they stay on well and the sound is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mo C
from New York
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Buds3 Pro in Silver deliver an exceptional audio experience with rich, detailed sound and outstanding active noise cancellation that effectively silences ambient noise, all housed in a sleek, premium design; however, a significant comfort issue arises after prolonged use, with the earbuds becoming painful, limiting their usability for extended periods, which ultimately detracts from their otherwise impressive performance.
I would recommend this to a friend!
Features
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Hayber Caro
from Medellin
Expertise:Intermediate
Verified Purchase:Yes
They are good headphones. I have tested their quality after 3 days of testing and they are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Chris
from CT
Expertise:Expert
Verified Purchase:Yes
Keep failing when charging in the case. Do not buy.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, February 28, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Chris. We genuinely appreciate your feedback and want to ensure you get the best performance from your earbuds. If you're experiencing difficulties with charging in the case, please check that both the earbuds and the case are clean. Sometimes, dust or debris can inhibit proper charging connections. Gently wipe the charging points with a soft, dry cloth to maintain optimal performance. Make sure the charging case itself is powered. To do this, connect it to a power source using the USB-C cable included with your buds. The LED indicator on the case should light up. If it doesn’t, consider trying a different power source or charging cable. To reset your Galaxy Buds3 Pro, open the Galaxy Wearable app on your mobile device and tap on Earbuds settings, then select Reset. This shoild help eliminate any performance inconsistencies and allow you to set them up again from scratch. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. We want to make sure your experience is positive, so if this continues, please don’t hesitate to reach out to us at Samsung Support. Your satisfaction is important to us! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Daniel
from Orem, Utah
Expertise:Intermediate
Verified Purchase:Yes
I like these ear buds, except I'm not really a fan of the shape, and they don't stay in my ears that good. I also don't like the loss of being able to switch the sound canceling with the ambient sound with touch.
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like how seemless they are and the lights
on February 28, 2025
Posted by: Tish319
from Bloomingdale, Illinois
Expertise:Expert
Verified Purchase:Yes
Love these Pros second pair I've ordered already just different colors
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US