Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,092 Reviews)
Rating breakdown 14,092 reviews
5 Stars
9,645
4 Stars
2,308
3 Stars
991
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Audio file 99
Verified Purchase:Yes
Buds Pro 3 aregreat. There's many things I like about them over my Sony XM5. The fit, the size, the weight, the functionality, the look, are all awesome. The only thing they don't have going for them is the smooth sound of my Sony earbuds with Sony's codecs. Other than that, noise cancellation is great. Ambient sound is better than my Sony's and you can adjust the amplitude. I use my Sony's as a benchmark. The Buds Pro 3 have become my daily earbuds. But if I want to sit back and really listen to music, then I put on the Sony's.
Written by a customer while visiting Samsung US
Posted by: Travis R
from Oregon
Expertise:Expert
Verified Purchase:Yes
The headphones fit perfectly in my ears. The right amount of bass. Not to little and not to much. They do not fall out when in the gym and the noise canceling is great! I would recommend these headphones to friends and family.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Afta
from New York
Expertise:Intermediate
Verified Purchase:Yes
Its hurting the ears. After using for a few minutes, I had my headache.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 28, 2025
It's great to hear from you, Afta. Thank you for sharing your experience with the Galaxy Buds3 Pro! We understand that it is important to have the right fit for optimal sound quality and comfort. The Galaxy Buds3 Pro come with different sized ear tips, so we recommend checking that you have the right size for your ears. Ensuring there’s no gap between your ear and the ear tip will help prevent sound leaks and enhance audio quality. For instructions on changing the tips, you can refer to our helpful guide on the website. Once the correct tips are on, make sure the earbuds are inserted properly. The right bud (R) should be placed in your right ear facing you, and the left bud (L) in your left ear, also facing you. It’s beneficial to angle them slightly so that the microphone is pointing towards your mouth. Adjusting the buds by rotating them can also provide a better fit. Additionally, running an earbud fit test in the Galaxy Wearable app can ensure you have the perfect fit, allowing you to fully enjoy your audio experience. We appreciate your feedback and hope these tips enhance your experience with the Galaxy Buds3 Pro. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Alfredo
from Long Beach, CA
Expertise:Expert
Verified Purchase:Yes
I've had the Buds Pro 3 less than a month, and I'm already having problems charging them. I get a red blinking light on the case and a notification on my phone that says, "Earbud charging stopped. Make sure the case is charged and check the earbud charging tips and inside of the case for sweat, moisture, or other foreign material." I've owned both the Buds Pro 1 and 2 and never had this problem.
No, I would not recommend this to a friend.
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R Team, February 28, 2025
Thank you for sharing your experience with the Galaxy Buds Pro3, Alfredo! We appreciate your support for our audio technology. We noted your concern regarding the charging notifications and the red blinking light. To address this, please ensure that the charging case is fully charged by connecting it to a power source using the supplied USB-C cable. It's also important to inspect both the earbud charging tips and the inside of the case for any dust, moisture, or debris that could affect charging. Cleaning the charging contacts with a dry, soft cloth can help with this. If the charging status continues to be an issue, consider resetting your earbuds through the Galaxy Wearable app by selecting ‘Reset’ after opening the app. We value your loyalty to the Buds line and hope you continue to enjoy your listening experience. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Darlene
from York
Expertise:Intermediate
Verified Purchase:Yes
Amazing and excellent quality. Not to mention that I got it as a bundle with my s25 ultra. Win Win case for me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sy Rose
from San Francisco
Expertise:Intermediate
Verified Purchase:Yes
I've been using the Samsung Galaxy Buds 3 for a few weeks now, and I have to say, I'm genuinely impressed. While I expected a decent audio experience, I was particularly blown away by the call quality.
First off, the noise cancellation is surprisingly effective. The call quality is exceptional. I've received numerous compliments from people on the other end of the line, who say my voice comes through crystal clear. Even in windy conditions, or in places with alot of background noise, they have told me they cannot hear anything other than my voice.
Beyond those standout features, the battery life has also been very good for me.
Overall, the Samsung Galaxy Buds 3 have exceeded my expectations. If you're looking for a pair of earbuds with excellent noise cancellation and call clarity, I highly recommend giving these a try."
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Jay A
from Tennessee
Expertise:Expert
Verified Purchase:Yes
I love these buds, noise canceling does work. They are a bit slippery.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: SamirZ
from Chicago, Illinois
Expertise:Expert
Verified Purchase:Yes
Doesn't feet well in ear, have to keep pushing after sometime.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, February 28, 2025
We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro, Samir. Finding the right fit is essential for an optimal listening experience, and we are here to help you achieve that. Our earbuds come with different sized ear tips, so making sure you have the correct size is key to preventing discomfort during use. If you have not yet tried swapping out the ear tips, we highly recommend doing so to discover the perfect fit for your ears. We also have a helpful guide for changing the tips if you need assistance. Once you have selected the right size, be sure to insert the earbuds correctly. Look for the directional marks on the bottom so that the R bud goes in your right ear and the L bud goes in your left ear, both facing you. A slight angle when inserting can also help position the microphone for the best sound quality. If you still find them uncomfortable, we encourage you to run the earbud fit test in the Galaxy Wearable app. This feature will assist you in confirming that everything is set up properly. Your comfort and satisfaction are very important to us, and we are committed to enhancing your audio experience. For any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US