Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,092 Reviews)
Rating breakdown 14,092 reviews
5 Stars
9,645
4 Stars
2,308
3 Stars
991
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Michael
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
They would be perfect if they stayed in my ear. I have tried different ear tips but they still don't stay in. I will have to look into either ear clip or over ear alternatives.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
5
Response from Samsung USBy R&R Team, March 1, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Michael. We understand how important it is for the earbuds to stay securely in your ears for the best experience. The Galaxy Buds3 Pro come with different sizes of ear tips, so your first step is to ensure you have the right size for your ears. A proper fit will reduce sound leaks and optimize audio quality. If you need guidance on how to change the tips, please refer to our guide for the Buds3 Pro tips. Once you have the correct tips on your earbuds, check the bottom for directional indicators—there will be an "L" for the left ear and an "R" for the right ear. Insert the R bud into your right ear with the "R" facing outward, and the L bud into your left ear with the "L" facing outward. Angle the earbud slightly so that the microphone points toward your mouth rather than straight down, and you can adjust them by gently rotating them until they feel comfortable. Additionally, you can run an earbud fit test using the Galaxy Wearable app to ensure you have the proper fit. We understand that you might be considering ear clip or over-ear alternatives, and we appreciate your feedback. We hope these tips help enhance your experience with the Galaxy Buds3 Pro so you won't need to do so. Thank you for being a part of the Samsung community and for your valuable feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Brian
Verified Purchase:Yes
Great buds sound great noise cancel is great they switch from ambian to music quickly . Fit is great easy to control, love mine
Written by a customer while visiting Samsung US
Posted by: Trishmb
Verified Purchase:Yes
Very useful and the sound is breathtaking.It has long battery life and makes my free time a very relaxing one.
Written by a customer while visiting Samsung US
Posted by: John F
Verified Purchase:Yes
I appreciate the noise canceling and ambient features, the hearing aid functions have been life changing.
Sound is solid, comfort is good and getting better, battery could be better but is sufficent, base tones could hit harder but again are solid. I wear these everyday at work for most of the day. Thank you.
Sound is solid, comfort is good and getting better, battery could be better but is sufficent, base tones could hit harder but again are solid. I wear these everyday at work for most of the day. Thank you.
Written by a customer while visiting Samsung US
Posted by: Ilia
from Brooklyn, NY
Expertise:Expert
Verified Purchase:Yes
Excellent choice for whatever you need (music, videos, call & etc).
One of the best that is shown on the market with no competitive price.
Recommend it.
One of the best that is shown on the market with no competitive price.
Recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Korey
from Compton, CA
Expertise:Intermediate
Verified Purchase:Yes
Finally upgraded from the older buds pro. Love the new features of buds3 pro. Just need replacement tips, they broke when trying out sizing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Giovanni
from Flushing
Expertise:Expert
Verified Purchase:Yes
They work fine over all, 2 time the sound stoped completly. Voice contols catch up other voices too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, March 1, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Giovanni! We’re pleased to hear that they work well for you overall. Regarding the sound stopping completely, we suggest ensuring that the earbuds have the latest software updates. You can easily check for updates using the Galaxy Wearable app. Keeping your earbuds updated can enhance performance and stability. If this persists, please be sure to reach out to us at Samsung Support so that we can further investigate this. For the voice controls catching other voices, we recommend trying to use the earbuds in a quieter environment when engaging the voice assistant to improve accuracy. While there aren’t specific settings to filter out background voices, ensuring a clearer vocal environment can help. We appreciate your insights and hope these tips enhance your experience with your Galaxy Buds3 Pro! If you need further assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mrs Ruffin
from Charlotte, NC
Expertise:Intermediate
Verified Purchase:Yes
I love these Buds3 Pro. I hadn't even been considering new ones but I received them with the purchase of new phone. They are amazing the sound quality is superb but the biggest thing for me is the fit. The old style buds always fell out of my ears no matter how I maneuvered them and then sometimes the fit was so awkward it affected ability to hear me well when on calls. The Buds3 are so much better. Love the new designs...only wish there were more color options.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US