Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,092 Reviews)
Rating breakdown 14,092 reviews
5 Stars
9,645
4 Stars
2,308
3 Stars
991
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: William
from Indiana
Expertise:Beginner
Verified Purchase:Yes
Low quality sound and Poor build quality and poor design
No, I would not recommend this to a friend.
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 6, 2025
It's great to hear from you, William. Thank you for your feedback on the Galaxy Buds3 Pro. Our Galaxy Buds3 Pro are designed to provide rich, immersive sound and a comfortable fit, along with intuitive controls. They feature a refreshed design and revolutionary sound quality, crafted for true audio enthusiasts. The new ergonomic shape and improved hardware deliver the high-resolution audio experience your ears have been craving. If you're experiencing low volume or poor sound quality in one or both earbuds, there are several potential reasons for this. First, make sure the earbuds are positioned correctly in your ears, as improper placement can affect audio performance. It's also possible that dust or debris has accumulated on the earbuds, which can obstruct sound quality. Lastly, consider checking for outdated software or low battery levels, as either of these factors may also impact the overall audio experience. We recommend checking these aspects to ensure you're getting the best experience possible. If you need further assistance, please reach out to us at Samsung Support. Thank you for being a part of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Works as advertised. Sound is clear on phone, zoom meeting, videos and music. Has good bass for music. No connection issues.
Written by a customer while visiting Samsung US
Posted by: Catroast Dujour
from New Mexico
Expertise:Intermediate
Verified Purchase:Yes
I have zero complaints about these earbuds from Samsung. They work perfectly as described, allowing all expected functions through bluetooth. The slimmer design is welcomed with indicator lighting that is a nice addition. Touch controls work well, as well as the noise canceling functions. I love them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: A orona
from Texa
Expertise:Intermediate
Verified Purchase:Yes
Sound and quality are excellent but size isnt great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, March 6, 2025
Thank you for your review of the Galaxy Buds3 Pro, A Orona! We're pleased to hear that you find the sound and quality excellent! We understand that everyone has different ear shapes and fitting preferences, which is why the Buds3 Pro comes with multiple sizes of ear tips. It's essential to ensure you're using the right size for a snug fit, as this helps close any gaps between your ear and the ear tip, preventing sound leaks and ensuring optimal audio quality. If you haven't yet, please check the tips to find the best fit for you, and don’t hesitate to refer to our guide on changing the ear tips. Once you've selected the right size, make sure to insert the earbuds correctly by matching the "R" and "L" indicators to your ears and angling the microphones slightly towards your mouth. You can also adjust the fit by rotating them until they feel just right. Additionally, consider running an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We appreciate your feedback, and we're here to help you get the best listening experience possible! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Sound and Extremely Comfortable to wear!
on February 28, 2025
Posted by: Geekser
Verified Purchase:Yes
I have alwa6s preferred Samsung Ear Buds and even more so now with the new Ear Bud 3 Pro from Samsung. Sound quality is exceptional - pairing with Samsung and non Samsung peripherals is easy and convenient and best of all, the comfort and fit of the new Ear Buds are better than ever before! Keep up the great work Samsung!!!
Written by a customer while visiting Samsung US
Posted by: Bassam Awad
from CA, San Diego
Expertise:Expert
Verified Purchase:Yes
I like the new features for this one specialty the noise cancelation
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Doug
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Not a good fit for my ears, the OG Buds are still the best fitting design, I have the buds pro 2 as well.
Performance
4
Design
1
Response from Samsung USBy R&R Team, March 6, 2025
We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro, Doug. We understand how crucial it is to have a comfortable fit. We are pleased to see that the original Galaxy Buds and Galaxy Buds Pro2 have been your go-to choice. The Galaxy Buds3 Pro feature a redesigned shape meant to deliver our snuggest fit ever. To ensure they fit just right, Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure you have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensures optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We appreciate your feedback and hope you find the perfect fit for an amazing audio experience. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Noel
Expertise:Expert
Verified Purchase:Yes
Had AirPods Pro and hands down theses over perform amazing,
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US