Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,092 Reviews)
Rating breakdown 14,092 reviews
5 Stars
9,645
4 Stars
2,308
3 Stars
991
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Wareagle
from Tucson, AZ
Expertise:Expert
Verified Purchase:Yes
Not a very good design. Theyre constantlyfalling out becaise thebshaft part is heavier than the budso its constantly dragging down and out, battery doesnt last as long as the buds 2, but controls are easier to use. Give up comfort olfor function and give up creativity to copy another non-named companies design
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, February 28, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your feedback and want to help enhance your experience. We noted your concerns about the earbuds falling out. While the design aims to provide a secure fit, it is important to find the right size of ear tips to ensure they stay in comfortably during use. We encourage you to experiment with different sizes to see what works best for you. Regarding battery life, the Galaxy Buds3 Pro offer impressive performance with up to 26 hours of playtime on a single charge and even up to 30 hours with a fully charged case. To help extend battery life even further, we recommend keeping your earbuds in the charging case with the cover closed when they are not in use. Additionally, adjusting the notification settings in the Galaxy Wearable app or the Galaxy Buds app on iOS can also help conserve battery power. We are glad to see that you find the controls easier to use. User-friendly features are a priority for us. Your feedback on comfort versus function and design is important, and we will continue to strive for a balance that meets our customers’ needs. Thank you again for your insights. We hope these tips help improve your experience with the Galaxy Buds! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
One of the best I have ever used
on February 28, 2025
Posted by: verity4001
[This review was collected as part of a promotion.] Call quality is crucial. I often work in loud environments. With these, those that I talk to can't even hear background noise. With seamless action across apps, great connectivity, and excellent sound when listening to music. I am very happy with these. The only improvement could be battery life. However, you get a lot out of them with the case charging.
Value
5
Written by a customer while visiting Samsung US
Posted by: AKPG
Expertise:Expert
Verified Purchase:Yes
Noise cancellation is OK in a typical environment. However, the battery indication light is confusing.
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, February 28, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, AKPG! We’re glad to hear you find the noise cancellation effective in typical environments. Regarding the confusion with the battery indicator light, the Galaxy Buds3 Pro features blade lights that reflect their current status. These lights will activate in various situations, such as when you open or close the charging case, during pairing with a Galaxy device, or while searching for your earbuds. To enhance your experience, you can also activate the blade lights by pressing and holding the earbuds when they’re not being worn. Plus, you can customize the lighting style through the Galaxy Wearable app! Simply open the app on your connected device, tap on "Earbud controls," and then select "Earbud lights controls." You can choose from blinking, fade in and out, or steady to suit your preference. We hope this clarifies the functionality of the blade lights and enhances your experience with the Galaxy Buds3 Pro! If you have any further questions or feedback, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Raul M
from Texas
Expertise:Expert
Verified Purchase:Yes
Works really good, esrbuds and case scratch easily and I don't like when you put the earbud again in the case it takes time to figure out how it fit
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: KEVIN
Expertise:Intermediate
Verified Purchase:Yes
Sound good but cannot get a secure fit tried all the sizes that come with it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Toya
from Lagrange, GA
Expertise:Expert
Verified Purchase:Yes
These buds are awesome! They stay in my ear way better than the oval-shaped sky blue ones I have. Sound is great as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Willa
from Ohio
Verified Purchase:Yes
Great Quality! Great Sound! However, they will not stay in my ear. So I don't use them.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 28, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Willa. It’s wonderful to hear that you appreciate the great quality and sound. To help you enjoy them even more, let’s focus on getting the fit just right. The Buds3 Pro comes with different sizes of ear tips, so it's important to choose the ones that fit your ears best. A secure fit without any gaps between your ear and the ear tip enhances comfort and prevents sound leakage, ensuring you experience optimal audio quality. If you need assistance with changing the ear tips, you can find a helpful guide on our website. Once you have the right ear tips, check the bottom of the earbuds for the directional marks. You'll see an "L" for the left and an "R" for the right. Insert the R bud into your right ear with the R facing you, and do the same with the L bud for your left ear. A slight adjustment, like angling the earbuds so the microphone points toward your mouth, can also improve the fit. For additional assurance, consider running an earbud fit test in the Galaxy Wearable app to confirm you have the perfect fit. We want you to enjoy your Galaxy Buds3 Pro to the fullest, so feel free to reach out to us at Samsung Support if you have more questions or need further assistance! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Cesar
Verified Purchase:Yes
Love them they work great battery doesn't last that long but they sound great
Written by a customer while visiting Samsung US