Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,092 Reviews)
Rating breakdown 14,092 reviews
5 Stars
9,645
4 Stars
2,308
3 Stars
991
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Norma
Expertise:Expert
Verified Purchase:Yes
They are very good, with excellent noise cancelation and sound quality. It's super good. They are very comfortable, they don't fall, and are by far one of the good earbuds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Juan R
from Orlando FL
Verified Purchase:Yes
It is a great product. The high quality sound is awesome; love the transparency mode, noise cancellation is great, but it could be better. I wish it had fins for a more secure fit in the ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Integration and amazing sound
on February 26, 2025
Posted by: JDPAUltra
[This review was collected as part of a promotion.] I have the S25 ultra, Watch Ultra and Buds 3 Pro... Everything is seamless across the devices. Sound quality is amazing and they actually stay in my ears!
Value
5
Written by a customer while visiting Samsung US
Posted by: jtoledo2911
Expertise:Expert
Verified Purchase:Yes
The audio quality is exceptional; however, intermittent charging problems with the left earbud prevent a five-star rating.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Written by a customer while visiting Samsung US
Posted by: Jimmy
Expertise:Expert
Verified Purchase:Yes
apperance is good but not easy to use. It is hard to get them back to the case.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, March 4, 2025
Thanks for sharing your candid feedback on the Galaxy Buds3 Pro, Jimmy. We really appreciate your insights and want to help you get the best experience with your buds. We see that you may be having some difficulties with the charging process. The Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. Remember, the charging case also has its own charge, and fortunately, you can charge both your earbuds and the case at the same time. To charge your earbuds, first, open the earbud charging case that came with them. Place the buds into their corresponding slots in the case and then close the lid. You can charge both earbuds at the same time or place just one in the case. Just keep in mind that the battery life will differ if they are charged separately. Next, connect the charging cable to the USB charging port on the back of the charging case, then plug the other end of the charging cable into a power source, such as a wall outlet. Please be aware that when the battery is completely drained, the case or buds need at least 20 to 30 minutes to turn on. If you have any questions or need any further assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Premium ear buds !
on February 26, 2025
Posted by: Hwehwemuda9
[This review was collected as part of a promotion.] It has great sound quality. A comfortable fit for the ear. Also, the volume is steady. You have seemless actions across apps. Definitely premium ear buds !
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
They just keep getting better and better
on February 26, 2025
Posted by: Samsungforlife
[This review was collected as part of a promotion.] I love the fact that they made the stem square so you don't drop them as easy they fit perfect I sound incredible Bass is beautiful highs are crisp sound canceling is second and none with the three included microphones features and sensitivity are doing in getting better all the time along with this new squeeze feature
Value
5
Written by a customer while visiting Samsung US
Posted by: Yangel
Expertise:Intermediate
Verified Purchase:Yes
Low Battery, its down faster i think so improve this aspect
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 4, 2025
We're pleased to hear from you, Yangel. We appreciate your candid feedback on the Galaxy Buds3 Pro. We understand that you may be experiencing shorter battery life with these earbuds. One of the standout features we are proud of in this model is its battery performance. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge, which can be extended to up to 30 hours when using a fully charged case. To maximize battery life, please use only Samsung-approved charging devices and accessories, as third-party options may void your warranty and could potentially cause damage. To help conserve battery power on your earbuds, consider making a few adjustments: store them in the charging case with the lid closed when not in use, adjust notification settings through the Galaxy Wearable app on your connected phone (or the Galaxy Buds app if you’re using iOS), and keep your earbuds updated with the latest software for optimal performance. We hope these suggestions help you get the most out of your Galaxy Buds3 Pro! Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US