Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,970 Reviews)
Rating breakdown 13,970 reviews
5 Stars
9,556
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great product
on May 11, 2026
Posted by: Jonathan
[This review was collected as part of a promotion.] Great sound quality. Great noise canceling. My favorite earbud by far. Galexy AI is a great bonus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Comfort is awful
on May 11, 2026
Posted by: Idontwantmygalaxybuds
from Wisconsin
Expertise:Intermediate
They sound good, but the comfort is awful. I have a sore spot in one ear that never goes away now. And the sensers to tell if there in your ear is so stupid, because if it shifts a little they just turn off while your wearing them, probably why my ears hurt since you have to wedge them so deep just to get them to turn on. Battery is also wiggity wack
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, May 12, 2026
Hello there,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Many users appreciate the sound quality and immersive listening experience, and comfort is crucial for daily wear. If you experience any irritation while using your earbuds, please stop using them and contact our Samsung Support Team at 1-800-SAMSUNG to report your concerns. There could be several reasons for discomfort, and we want to start by ensuring you have the proper fit and care information. We also value your feedback on fit and battery performance, as it helps us understand how people use their Buds in real life. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Many users appreciate the sound quality and immersive listening experience, and comfort is crucial for daily wear. If you experience any irritation while using your earbuds, please stop using them and contact our Samsung Support Team at 1-800-SAMSUNG to report your concerns. There could be several reasons for discomfort, and we want to start by ensuring you have the proper fit and care information. We also value your feedback on fit and battery performance, as it helps us understand how people use their Buds in real life. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Crisp, clear sound and communication!
on May 17, 2026
Posted by: James84
[This review was collected as part of a promotion.] I changed over from Skullcandy earbuds to the Buds3Pro and the difference is night and day. My friends can hear me crystal clear while I'm driving, the music is punchy and has great bass and depth, and I love the adaptive active noise cancellation features of these new buds! Looking forward to keeping these for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good enough
on May 18, 2026
Posted by: Jmeade2733
from Spokane, WA
Expertise:Expert
After a year with these, I'd say they sound good but aren't amazing. They look decent, but feel cheap, and charging is a pain sometimes. I can't even count how many times I went to use them and only one bud was charged.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R, May 22, 2026
Hi there Jmeade2733,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're glad to hear that you enjoy the sound quality and overall design. Features like immersive audio and Galaxy AI integration are intended to enhance your listening experience, making it feel more connected and convenient. We appreciate your feedback and continued support. Thank you for your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're glad to hear that you enjoy the sound quality and overall design. Features like immersive audio and Galaxy AI integration are intended to enhance your listening experience, making it feel more connected and convenient. We appreciate your feedback and continued support. Thank you for your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!
on May 18, 2026
Posted by: Jbaby7110
[This review was collected as part of a promotion.] So someone actually somehow got ahold of my buds. I was so disappointed as they arent cheap. Well over a week later I was able to locate them due to the find app. So helpful. It is made for use with galaxy ai so you can still be hands free, awesome sound quality, nice and sleek. Dropped one in water. Completely submerged and it took a few mins to get to it and it still worked. And so many more features. I am more than impressed and happy with them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good overall
on May 18, 2026
Posted by: Master
[This review was collected as part of a promotion.] When I first got them I had a mixed impression. I was using B2P and the sound was amazing. The B3P sound was just different, it lacked a bit of the bass compared to the B2P but, at the same time, the sound was more refined, crisper and better for enjoying more frequencies on music.
I had my mom visiting from abroad and decided to try the live translate feature, Galaxy AI definitely made it a smooth experience for my mom because it was intuitive and quite accurate even on idioms and expressions.
As said before.. pretry good buds overall.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My buds work right every time
on May 18, 2026
Posted by: beeman58
[This review was collected as part of a promotion.] I've been through a lot of earbuds over the years. None really stood out before I got these. A hold of charge the case works as it should. Never have to worry about adjusting or pairing it's a breeze. The audio and the speaker on these are amazing. I highly recommend to anyone with a discerning ear or busy schedule. Galaxy AI is the best as well.
God bless you and yours
God bless you and yours
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds pro 3
on May 19, 2026
Posted by: BigTank
[This review was collected as part of a promotion.] Great product. Use them everyday and no issues. Ive had them since they came out and still working with no issues.
Value
5
Written by a customer while visiting Samsung US