Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,096 Reviews)
Rating breakdown 14,096 reviews
5 Stars
9,649
4 Stars
2,308
3 Stars
991
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Unbelievable noise cancelation
on February 25, 2025
Posted by: Kalel1Kilo
[This review was collected as part of a promotion.] When I need to be heard in a loud place, these are my go-to. I work detail for different events and it can get very loud very quickly. I can't always go into the next room if I need to take a call. With the Galaxy Buds3 Pros, I can be in large crowds and loud music and the person on the other end doesn't hear a thing. It's crazy! Not to mention how good the music sounds with these ear buds. Samsung did a great job with the Galaxy Buds3 Pros. I love them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than the previous one
on February 25, 2025
Posted by: Tripledrental
[This review was collected as part of a promotion.] The most advantageous feature of the earbuds is their voice activation capability. Users can easily command the device to play music, making it a convenient and enjoyable experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
its ok. Left earbud doesn't charge
on February 25, 2025
Posted by: SexyAsianGirl
[This review was collected as part of a promotion.] After sending the earbuds back 2 different times due to the left earbud not charging finally got one that actually charges both.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We're thrilled to know that you received a pair that works perfectly for you. It's wonderful to hear that both earbuds are now charging properly. Also, I'd like to add that your custom case looks fantastic! We love seeing how our customers personalize their Galaxy Buds3 Pro with unique accessories. It really adds a touch of individuality to your listening experience. If there’s anything else you’d like to share or explore about the Galaxy Buds3 Pro, please do not hesitate to reach out to us at Samsung Support. We're here to help you enjoy the ultimate sound experience! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jarrod
from Omaha, NE
Expertise:Expert
Verified Purchase:Yes
The sound is the best I've had from a set of wireless earbuds. I'm hearing things in my music that I've barely heard before and the bass is next level for something so small. The sound isolation, even without ANC, is really good, but the ambient and ANC really shine, a definite step up from the Buds2 Pro that are my current go-to. The sad part is, the Buds2 Pro will still be my go-to earbuds because the design of the Buds3 Pro is bad. The change from actual buds to the stick style is a no for me. I have a fat face and smiling knocks them out of alignment, breaking the sound seal. The change in the design of the buds means a change in how they go in the case and it is awkward to put them away; I've dropped them more than once. And the case itself is very slick, unlike the previous generation's case. That slickness means the case will easily slide around on a smooth surface, possibly falling off as mine have a few times. I really wish Samsung could have given us the amazing sound, ambient, and ANC modes of this model in the form factor and case of the Buds 2 Pro.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Thank you for sharing your detailed feedback about the Galaxy Buds3 Pro, Jarrod. We're elated that you’ve been impressed with the sound quality, bass, and the improvements in ambient sound and ANC modes compared to the Buds2 Pro. It's always rewarding to know that the audio experience has made a noticeable difference for you. We noted your concerns about the design changes and how they impact your experience. The shift to the stem-style design aims to offer a new ergonomic option, but we recognize that it may take some time for some to get used to. We appreciate all your detailed insights, Jarrod. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on February 25, 2025
Posted by: Rome876
[This review was collected as part of a promotion.] No issues with this, comfortable and powerful. Noise cancelation is the best. Battery last
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ear buds pro
on February 25, 2025
Posted by: Ant476
[This review was collected as part of a promotion.] Audio eraser feature is excellent i also have the galaxy watch and ultra phone to match
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very attention to detail. Also the charge is super
on February 25, 2025
Posted by: Oscar
from California
Expertise:Expert
Verified Purchase:Yes
Sound is very clear and headphones looking very sharp
I would recommend this to a friend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love these buds!
on February 25, 2025
Posted by: Delystus
[This review was collected as part of a promotion.] First, let me preface this review by saying that while I have tried many different brands and models of earbuds in the past, I have never found any that were comfortable enough for extended wear or state secure enough in my ears to even do so much as walk around. The Buds 3 Pro however are different in that regard.
They are rather comfortable to wear, ear tips are easily changed out for different sizes and materials if needed, and they stay in my ear where they are supposed to be. The only downside is that the included ear tips have too much of a variance between sizes - the medium are too large for me, and the smalls are just, well, too small. To resolve this, I started using the SednaEarFit Crystal series tips in the MS size, and they fit well and stay sealed. And the future, I might step up to the Comply Foam tips to see if those do even better.
Audio quality is great, the included gesture controls are easy to understand and use on a day-to-day basis, and the active noise canceling feature works quite well - as long as the ear tips stay sealed in your ear canal, that is! I have only experienced slight crackling with the ANC on when in an environment that is above 115 decibels, which I think is rather good - that sound level is very hard to drown out.
My only real con functionality wise is that you cannot trigger any digital assistants from the earbuds, and they do not respond to the "Ok/Hey Google" prompts.
Overall, a very solid buy!
Value
4
Written by a customer while visiting Samsung US