Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,100 Reviews)
Rating breakdown 14,100 reviews
5 Stars
9,650
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Rennae
from Washington DC
Expertise:Expert
Verified Purchase:Yes
The ear buds was easy to pair and has awesome sound. However, I'm having trouble when my Galaxy watch is paired. No sound on the buds and they continously automatically unfair themselves.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy R&R Team, February 24, 2025
Hi Rennae! Thanks for sharing your experience with the Galaxy Buds3 Pro. We’re thrilled to see you love the sound and found them easy to pair! To enhance your listening experience with your Galaxy Watch, we recommend checking that Bluetooth is enabled on your watch and ensuring your earbuds are connected. If you’re still encountering difficulties, try resetting your earbuds by placing them in the charging case and pressing and holding the touch sensors for about 7 seconds until the LED indicator flashes. It's also a good idea to check for any available software updates for both your Galaxy Buds3 Pro and Galaxy Watch using the Galaxy Wearable app. Additionally, please make sure there aren't other Bluetooth devices nearby that might cause interference. If you need further assistance, please don't hesitate to reach out to us at Samsung Support directly. We're here to help you enjoy the best listening experience possible! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: mskadram
from Daytona Beach, FL
Expertise:Intermediate
Verified Purchase:Yes
I am totally loving the new earbuds, especially how I can now answer my phone by pressing on the stem of the earbud! The sound isn't too bad either!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: DJ 49er
from Atlanta
Expertise:Beginner
Verified Purchase:Yes
These ear buds sound amazing. I really like the feature, that automatically reduces the volume of your talking. Do you funny have to remove them to have a conversation.
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mick
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Sometimes my left ear bud won't charge when in the charging case.
No, I would not recommend this to a friend.
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, February 24, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Mick! We truly appreciate your feedback. It sounds like your left earbud may not be charging as expected. To enhance your experience, we recommend checking that you’re using the included USB cable and a Samsung-approved wall adapter, as using other chargers can impact performance. It’s also a good idea to inspect the charging contacts on both the earbuds and inside the case. Sometimes, dust or debris can accumulate and affect charging. A quick clean can make a big difference, and we have a simple guide to assist you with that. If you continue to encounter challenges, fully charging the case and restarting the earbuds are great steps to try. Be sure to check out the link attached for additional troubleshooting options. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We want you to enjoy every moment with your Galaxy Buds3 Pro, so please feel free to reach out to us at Samsung Support if you need further assistance! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Amazing sound with deep base. New design stays more secure in my ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds I've used
on February 24, 2025
Posted by: galaxyclassic
[This review was collected as part of a promotion.] I love these buds. The controls are easy and intuitive. 4 modes for listening and they have custom profiles depending what I'm listening to. That's pretty amazing. They fit well and are comfortable for long periods of time.
Value
5
Written by a customer while visiting Samsung US
Posted by: DenB
from St. John, IN
Expertise:Intermediate
Verified Purchase:Yes
Vastly improved over the well known brand they replaced. I listen to sermons recorded in the 1960's and 1970's, and the clarity is remarkable. Good to remember that the sound recording in that period was elementary, but these Buds help immensely. They charge quickly and pair seamlessly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Caocheni
from Tuscaloosa
Expertise:Expert
Verified Purchase:Yes
This is so nice and comfortable. I love it and I cant stop enjoying it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US