Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,968 Reviews)
Rating breakdown 13,968 reviews
5 Stars
9,555
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great earbuds, bad design/colors
on February 26, 2026
Posted by: hnzs
VERY good sound quality and ANC. Great earbuds overall. Only bad thing is the colors and clear airpods copy-paste.
Written by a customer while visiting Samsung US
Posted by: Jack
Verified Purchase:Yes
Battery running down to fast and voice quality poor I don't expect
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, March 5, 2026
Hi Jack,
Thank you for sharing your thoughts on your Galaxy Buds3 Pro. We understand that when you use your Galaxy Buds, you want the battery to last as long as you do. We’re here to provide you with useful tips on battery charging, steps to maximize battery life, and ways to prevent damage to your earbuds.
While all of Samsung's earbuds are built to last throughout the day, battery life and charging times can differ based on the model and usage. The Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. Therefore, keeping your case charged greatly improves battery longevity.
Regarding voice quality, it's easy to stay updated on your earbuds by installing the Galaxy Wearable app on your phone or tablet, or the Galaxy Buds app on your PC. These apps let you pair and control your earbuds and check for software updates. This way, you can keep your earbuds current and enjoy all your favorite music.
We have a guide linked below that explains how to keep your Galaxy Buds3 software current. If you need more help, please contact our Samsung Support Team, and we will gladly offer personalized assistance based on your experience. Thank you for your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Buds3 Pro. We understand that when you use your Galaxy Buds, you want the battery to last as long as you do. We’re here to provide you with useful tips on battery charging, steps to maximize battery life, and ways to prevent damage to your earbuds.
While all of Samsung's earbuds are built to last throughout the day, battery life and charging times can differ based on the model and usage. The Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. Therefore, keeping your case charged greatly improves battery longevity.
Regarding voice quality, it's easy to stay updated on your earbuds by installing the Galaxy Wearable app on your phone or tablet, or the Galaxy Buds app on your PC. These apps let you pair and control your earbuds and check for software updates. This way, you can keep your earbuds current and enjoy all your favorite music.
We have a guide linked below that explains how to keep your Galaxy Buds3 software current. If you need more help, please contact our Samsung Support Team, and we will gladly offer personalized assistance based on your experience. Thank you for your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tino
from California
Verified Purchase:Yes
Fit good last long look great.if u like great music long podcast or phone calls this is the buds to have
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Izzy
Verified Purchase:Yes
They won't send in my air or stay in the.Regular galaxy buds two that atom to nail now are way better
Response from Samsung USBy R&R, March 18, 2026
Hi Izzy,
Thank you for sharing your feedback regarding the Galaxy Buds3 Pro. Comfort and fit can vary from person to person, and the Buds3 Pro were designed with an updated shape and advanced audio technology to provide clear and immersive sound for music, calls, and everyday listening. They combine powerful audio performance with intelligent features and seamless connectivity across Galaxy devices. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback regarding the Galaxy Buds3 Pro. Comfort and fit can vary from person to person, and the Buds3 Pro were designed with an updated shape and advanced audio technology to provide clear and immersive sound for music, calls, and everyday listening. They combine powerful audio performance with intelligent features and seamless connectivity across Galaxy devices. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ms JDobbs
Verified Purchase:Yes
Comfortable to wear and stylish to look at. Definitely recommend. Price was very reasonable and they rock
Written by a customer while visiting Samsung US
Posted by: Nikki
from Tulsa, Ok
Expertise:Beginner
Verified Purchase:Yes
I have never owned a good pair of headphones. These are so awesome. You can hear what is around you and hear your music/podcast. Its high quality!! I bought a pair for my husband a day after receiving mine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Buds 3 pro
on March 14, 2026
Posted by: LovingTunes
[This review was collected as part of a promotion.] I used my Buds throughout the day for movie watching, while walking in the morning, and just to relax at night. They are the most comfortable buds I've had, charge quickly when in case, and the sound is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The worst I've ever had
on March 14, 2026
Posted by: Tungen
[This review was collected as part of a promotion.] Buyer beware these are the worst I've ever used. They fall out of my ears everytime I wear them. I tried all the different sizes does not matter. The sound test always says to adjust because there not seated right. I have been using samsung phones, watches, ear buds forever and these were a huge disappointment.
Sadly the sound when they stay in is very good. My buds pro 2 work much better I will be afraid to upgrade again.
Sadly the sound when they stay in is very good. My buds pro 2 work much better I will be afraid to upgrade again.
Value
1
Response from Samsung USBy R&R, March 16, 2026
Hello Tungen,
Thank you for sharing your experience with the Galaxy Buds3 Pro. The Galaxy Buds are designed to provide excellent audio performance, featuring tools like fit tests that help users achieve the best listening experience possible. With a detailed sound profile and seamless integration with Galaxy phones and devices, the Buds lineup remains a favorite among users who appreciate rich sound in a compact design. We appreciate your loyalty as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. The Galaxy Buds are designed to provide excellent audio performance, featuring tools like fit tests that help users achieve the best listening experience possible. With a detailed sound profile and seamless integration with Galaxy phones and devices, the Buds lineup remains a favorite among users who appreciate rich sound in a compact design. We appreciate your loyalty as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US