Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,968 Reviews)
Rating breakdown 13,968 reviews
5 Stars
9,555
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jason
from Ohio
Verified Purchase:Yes
They are best that Samsung has produced in a long long time my only issue with the is have a good fit is important for whatever reason one day good fit test perfect another day nothing but issues some say to switch to foam tips
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hi Jason,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. A secure, comfortable fit is crucial for optimal audio quality, and we appreciate you highlighting this. Wearing your earbuds correctly is important because it enhances sound, boosts comfort, and prevents them from falling out. An improper fit can cause discomfort, sound leaks, or lead to earbuds falling out, especially during activities like jogging. To prevent losing an earbud, ensure a proper fit.
Galaxy Buds3 Pro include different-sized ear tips. First, select the right size for your ears so they fit snugly without gaps, which helps prevent sound leaks and ensures the best audio experience. If you need help changing tips, see our guide for the Buds3 Pro tips. After choosing the correct tips:
- Look for directional marks (L and R) at the bottom.
- Insert the R earbud into your right ear with the R facing you.
- Insert the L earbud into your left ear with the L facing you.
- Slightly angle the microphone on the bottom to face your mouth.
- Adjust the earbuds by rotating them until they fit comfortably.
You can also perform an earbud fit test to check your fit. As you noted, comfort depends on correctly placing the earbuds in your ears. For detailed instructions, refer to our online guide linked below. Your feedback helps us improve comfort and performance in our products. Thank you for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for your detailed feedback on the Galaxy Buds3 Pro. A secure, comfortable fit is crucial for optimal audio quality, and we appreciate you highlighting this. Wearing your earbuds correctly is important because it enhances sound, boosts comfort, and prevents them from falling out. An improper fit can cause discomfort, sound leaks, or lead to earbuds falling out, especially during activities like jogging. To prevent losing an earbud, ensure a proper fit.
Galaxy Buds3 Pro include different-sized ear tips. First, select the right size for your ears so they fit snugly without gaps, which helps prevent sound leaks and ensures the best audio experience. If you need help changing tips, see our guide for the Buds3 Pro tips. After choosing the correct tips:
- Look for directional marks (L and R) at the bottom.
- Insert the R earbud into your right ear with the R facing you.
- Insert the L earbud into your left ear with the L facing you.
- Slightly angle the microphone on the bottom to face your mouth.
- Adjust the earbuds by rotating them until they fit comfortably.
You can also perform an earbud fit test to check your fit. As you noted, comfort depends on correctly placing the earbuds in your ears. For detailed instructions, refer to our online guide linked below. Your feedback helps us improve comfort and performance in our products. Thank you for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Jay C
from St. Petersburg Fl.
Expertise:Intermediate
Verified Purchase:Yes
Amazingly awesome, could not ask for any better set of buds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hey Jay C,
Thank you for sharing your enthusiasm for the Galaxy Buds3 Pro. Excellent sound quality, refined design, and seamless connectivity make these earbuds truly stand out. It’s great to hear these earbuds provided an experience that genuinely sets them apart. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Buds3 Pro. Excellent sound quality, refined design, and seamless connectivity make these earbuds truly stand out. It’s great to hear these earbuds provided an experience that genuinely sets them apart. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Port St lucie, Florida
Expertise:Expert
Verified Purchase:Yes
Great pair of wireless headphones. the only thing I wish for was that the lights could change colors. Other than that best headphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 1, 2026
Hi Bruno Gonzalez,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear that the sound quality and overall performance stand out. Design elements are important for personalization, and feedback like yours shows how visual customization can further improve the listening experience. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear that the sound quality and overall performance stand out. Design elements are important for personalization, and feedback like yours shows how visual customization can further improve the listening experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Z HongT
Verified Purchase:Yes
Really good sound quality, mind blowing when i first used it, really good price if i bought a air pods it would be much more expensive, and almost all day lasting battery life.
Response from Samsung USBy R&R, February 6, 2026
Hey Z HongT,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We're pleased to hear that you were impressed by the sound quality and battery life from the very first use. These earbuds are crafted to deliver immersive audio and reliable performance all day long. We're happy to have you as part of the Samsung community.
-Ty
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. We're pleased to hear that you were impressed by the sound quality and battery life from the very first use. These earbuds are crafted to deliver immersive audio and reliable performance all day long. We're happy to have you as part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones i ever had
on February 1, 2026
Posted by: Philip
They are really comfortable and i could run with them without worrying.They have great noise cancellation as i couldn't hear anything from outside the headphones.The sound is really good.Connecting them was fairly easy.Battery is quite good too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 6, 2026
Hey Philip,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear how comfortable and secure they feel, even during runs and active activities. Featuring advanced active noise canceling, clear sound, and reliable battery life, these earbuds are designed to support an active lifestyle. We’re glad they’ve become such a dependable part of your routine. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear how comfortable and secure they feel, even during runs and active activities. Featuring advanced active noise canceling, clear sound, and reliable battery life, these earbuds are designed to support an active lifestyle. We’re glad they’ve become such a dependable part of your routine. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Has pro and cons more cons than pro
on February 11, 2026
Posted by: Anonymous
from North carolina
Expertise:Intermediate
Battery life bad, feel like they are gonna fall out
Features
3
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R, February 11, 2026
Hey there Brianmachado254,
Thank you for sharing how your Galaxy Buds3 Pro are performing. From early morning workouts to late-night study sessions, you want your earbuds' battery to last as long as you need. We'll provide tips on charging, maximizing battery life, and preventing damage. The Galaxy Buds3 Pro offer up to 26 hours of playback per charge, extendable to 30 hours with a full case. You can improve battery life with simple adjustments, such as keeping the software updated via the wearable app. Small changes can help your earbuds last longer when you need them most. Here are some tips: store your earbuds in the charged case with the cover closed when not in use. Adjust notification settings through the Galaxy Wearable app on your phone; on iOS, use the Galaxy Buds app. For more info on extending your battery life, check out the linked online article. Properly fitting your earbuds is crucial for better sound quality, comfort, and secure fit. Ill-fitting earbuds can cause discomfort, sound leaks, and falling out. The Galaxy Buds3 Pro come with different-sized ear tips; ensure you have the correct size that fits snugly without gaps to prevent leaks and achieve optimal audio. To change tips, refer to our guide. Once fitted, check for the L and R marks on the earbuds. Insert the R into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the stem slightly so the microphone points toward your mouth. Adjust by rotating the earbuds until comfortable. You can also run an earbud fit test for the best fit. See the link below for more tips. Thank you for your feedback and for being part of the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how your Galaxy Buds3 Pro are performing. From early morning workouts to late-night study sessions, you want your earbuds' battery to last as long as you need. We'll provide tips on charging, maximizing battery life, and preventing damage. The Galaxy Buds3 Pro offer up to 26 hours of playback per charge, extendable to 30 hours with a full case. You can improve battery life with simple adjustments, such as keeping the software updated via the wearable app. Small changes can help your earbuds last longer when you need them most. Here are some tips: store your earbuds in the charged case with the cover closed when not in use. Adjust notification settings through the Galaxy Wearable app on your phone; on iOS, use the Galaxy Buds app. For more info on extending your battery life, check out the linked online article. Properly fitting your earbuds is crucial for better sound quality, comfort, and secure fit. Ill-fitting earbuds can cause discomfort, sound leaks, and falling out. The Galaxy Buds3 Pro come with different-sized ear tips; ensure you have the correct size that fits snugly without gaps to prevent leaks and achieve optimal audio. To change tips, refer to our guide. Once fitted, check for the L and R marks on the earbuds. Insert the R into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the stem slightly so the microphone points toward your mouth. Adjust by rotating the earbuds until comfortable. You can also run an earbud fit test for the best fit. See the link below for more tips. Thank you for your feedback and for being part of the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Did not live up to my expectations
on February 25, 2026
Posted by: Nikki
from Phoenix AZ
Expertise:Expert
I was really excited for these as I had the first generation galaxy buds and they were my favorite headphones. ....sadly these are not great. Besides the fact the fit is wonky the sound sometimes cracks and my biggest issue is that no one can ever hear me if I try to use them on a call. I have to disconnect them and use the phone itself which is inconvenient. Half the reason I bought the headphones was so I could talk on the phone. The charging is terrible if the headphones are not perfectly clean or perfectly in there they won't charge. I am so disappointed I spent the money on these I will never buy another Samsung headphone again. My husband tried to convince me to get a different brand and I said no my last Samsung headphones were great. Can't believe I am saying this but i should have listened to my husband, lesson learned.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, February 26, 2026
Hi Nikki,
We understand how disappointing it can be when a product does not meet the standards you are used to. Fit and call clarity are essential, especially when earbuds are part of your daily communication. Galaxy Buds3 Pro are designed with adaptive sound tuning, advanced mic technology, and customizable ear tips to help create a more secure seal and clearer call performance. Your feedback around charging alignment and fit is valuable and helps shape future refinements. Thank you for being a Samsung customer.
-Ty
Samsung Support
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We understand how disappointing it can be when a product does not meet the standards you are used to. Fit and call clarity are essential, especially when earbuds are part of your daily communication. Galaxy Buds3 Pro are designed with adaptive sound tuning, advanced mic technology, and customizable ear tips to help create a more secure seal and clearer call performance. Your feedback around charging alignment and fit is valuable and helps shape future refinements. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic ear buds
on February 25, 2026
Posted by: K3187
Expertise:Intermediate
I wish I could have something like these implanted into my ear canals because these things are Awesome!
I have had a few of the older generations of the buds/pro buds in the past over the years, and they did get better and better every time, but these really do make music sound great! Bass response is top notch!!!
Everything just works the way its supposed to.
I have had a few of the older generations of the buds/pro buds in the past over the years, and they did get better and better every time, but these really do make music sound great! Bass response is top notch!!!
Everything just works the way its supposed to.
Only minor complaint would be that I wish that the battery would last a whole 8 hour work day full blast, but I know that isn't an easy feat in such a small package.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 26, 2026
Hey there K3187,
We love hearing this. The enhanced bass response and precision tuning in Galaxy Buds3 Pro really do elevate everyday listening. Packing that level of sound into such a compact design is no small feat. We appreciate the feedback on battery expectations as well. Thank you for being a Samsung customer.
-Ty
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We love hearing this. The enhanced bass response and precision tuning in Galaxy Buds3 Pro really do elevate everyday listening. Packing that level of sound into such a compact design is no small feat. We appreciate the feedback on battery expectations as well. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US