Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,100 Reviews)
Rating breakdown 14,100 reviews
5 Stars
9,650
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Perfect fit
on February 21, 2025
Posted by: Kolo013
[This review was collected as part of a promotion.] I really enjoy how comfortable is to use this buds hearing music or work calls are awsome.to take with this buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Joy to listen to
on February 21, 2025
Posted by: Luvnlife
[This review was collected as part of a promotion.] So far I am enjoying the buds. Could be a little bit louder but ok
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Need them always
on February 21, 2025
Posted by: Cassluvgalaxy
[This review was collected as part of a promotion.] Awesome Awesome Awesome. Sound quality and just know you won't be able to loose them easily.
Value
5
Written by a customer while visiting Samsung US
Posted by: Houndcat
from Fremont, CA
Expertise:Intermediate
Verified Purchase:Yes
I've only used them a short time, but so far I am very unimpressed. The sound is muddy compared to my old Galaxy Buds (from 2019), and the fit is less secure. I may amend my review once I try the noise cancellation out on noisy streets and on a plane.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 25, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We appreciate your insights and understand how vital sound quality and comfort are to your experience. The Galaxy Buds3 Pro is designed to deliver an exceptional audio experience. If you find the sound muddy, we recommend checking for firmware updates to ensure you're enjoying the latest enhancements. You can do this via the Galaxy Wearable app by selecting your earbuds and checking for software updates, which can significantly improve audio clarity. For the fit, the Buds3 Pro comes with multiple ear tip sizes to help you find the perfect fit for your ears. A secure fit is important for both comfort and sound quality. We suggest using the "Earbud Fit Test" in the Galaxy Wearable app to find the best ear tips for a snug fit. We're excited for you to try the noise cancellation feature! It’s designed to provide a more immersive experience, especially in noisy environments like busy streets or while traveling. If you have any additional questions or need support, please feel free to reach out to us at Samsung Support. We're here to help! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: JosephK
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Sound and fit are great, way better than the Beats they are replacing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on February 21, 2025
Posted by: Manelish
[This review was collected as part of a promotion.] The noise cancelation is amazing I can't hear anything when I'm using them and it auto changes when someone's talking to you samsung are making great products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great.
on February 22, 2025
Posted by: Fetty96
[This review was collected as part of a promotion.] Well worth it and be getting the newest ones and Samsung galaxy watch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Uncomfortable and disappointed.
on February 22, 2025
Posted by: Checkz
from San antonio texas
Had these for a day and hurt my ears inside from the fitment. Its like the shape is oval and honestly the worst ear buds I have ever worn in my life. I'm very sad with this product. Quality and ANC is actually pretty amazing but comfortability is a ZERO. The design is kind of bizarre look to them. I can't believe this is actually this bad.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, February 22, 2025
We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro. It’s great to hear that you appreciate the sound quality and active noise cancellation. To improve your comfort, be sure to select the correct ear tip size, as a proper fit is essential for the best audio experience. The earbuds come with multiple sizes, so trying a few can make a noticeable difference. Also, check the "L" and "R" markings when inserting them to ensure they sit correctly in your ears. When you insert the earbuds, angle them slightly so that the microphone is pointing towards your mouth. This might help enhance the overall fit and experience. Additionally, consider using our Galaxy Wearable app to run an earbud fit test. This can help guide you in achieving the best fit. We appreciate your feedback on the design. We always strive to create products that perform well while also looking good. If you have any questions or need more tips, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US