Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,100 Reviews)
Rating breakdown 14,100 reviews
5 Stars
9,650
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Huge upgrade from previous models!
on February 21, 2025
Posted by: MikeBravo
[This review was collected as part of a promotion.] I had an older set of galaxy buds and stopped using them due to sound quality, comfort and overall usability. These new buds 3 pro are amazing! The sound quality for audio and calls is fantastic. They fit so nicely and do not fall out when doing activities including working out. I absolutely recommend these to anyone!
Value
5
Written by a customer while visiting Samsung US
Posted by: Good luck
from Home
Verified Purchase:Yes
My only issue is if you sweat, the rubber ear support keeps slipping out of my ear.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: ElemenOp
from The Dalles, Oregon
Expertise:Expert
Verified Purchase:Yes
Coming from using airpods these sound a million times better. The bass has more punch and the highs really come out. My only complaint is the buds themselves, they are an awkward shape and taking them out of the case is not as ergonomic as the airpods. They have slipped out of my hand countless times to the point I have to make sure I have a really good grip as I pull each one out. Another complaint is the case battery doesn't hold the charge as well brand new ear buds should in my opinion. I use them throughout the day usually no more than 15 minutes each time and at the end of the day the case has a charge of 50-60 %. Other than those two issues I look forward to using them each time because if the great sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Idk about these
on February 21, 2025
Posted by: Honestly
Expertise:Intermediate
I got these and there a lot to say, 1 the microphone is not as good as I was told it sounds very bit like. 2 the audio isn’t good the sourond sound is noticeable and the anc is good but other then that it’s not too good. 3 there glitchy.
Features
4
Performance
2
Design
1
Value
3
Response from Samsung USBy R&R Team, February 21, 2025
Thank you for sharing your honest review on the Galaxy Buds3 Pro. We appreciate your detailed feedback, and we understand how important it is to have high-quality audio and microphone performance. For the microphone, we suggest ensuring that your Galaxy Buds3 Pro and the Galaxy Wearable app are updated to the latest software version. Also be sure to keep your buds clean and free of debris. This often improves microphone performance. Regarding the audio quality and surround sound, make sure you have configured the sound settings in the Galaxy Wearable app to match your preferences. You can also try adjusting the equalizer settings to enhance your listening experience. If the earbuds are glitchy, placing them in their charging case, closing the lid, and waiting for at least 7 seconds before taking them out and using them again may help. Removing the Galaxy Buds3 Pro from your device's Bluetooth settings and re-pairing them can also improve stability. If these steps don’t enhance your experience, please reach out to ys at Samsung Support. We appreciate your patience and thank you for being a valued member of the Samsung community. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Tylere
from Horseheads ny
Expertise:Intermediate
Verified Purchase:Yes
Right side stopped syncing properly. Requested replacement and I have to go through a whole "check if jts defective" process before I get a replacement.
I would recommend this to a friend!
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, February 21, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Tylere. We appreciate your feedback regarding the syncing on the right earbud and your patience with the replacement process. It's great to see that you've received your replacement, and we hope you enjoy the enhanced features and performance of your new Galaxy Buds3 Pro. Your insights are invaluable to us, and we continuously strive to improve our products to meet your expectations. We are committed to providing the quality and innovation you expect and deserve. If you have any further feedback or questions, please don't hesitate to reach out to us at Samsung Support. Thank you for being a valued member of the Samsung community. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great purchase
on February 21, 2025
Posted by: Deeyezzy
[This review was collected as part of a promotion.] Awesome sound,Great noise cancellation and fast connection to device also has a good lasting battery. Can adjust eq settings for said ear buds. Haven't had a problem out of them since I've bought them very happy with my purchase
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Best Bud PRO3
on February 21, 2025
Posted by: D3R3CK
from Crockett, Tx
Expertise:Intermediate
My third pair of buds and the best so far they got it right this time. the most comfortable and the best continuous sound without having to press the bud back into the ear canal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Samsung
from Kansas
Expertise:Expert
Verified Purchase:Yes
I was hoping to love these new Galaxy Buds, especially after upgrading to the S25 Ultra. I appreciate their appearance and design, but honestly, they don't match the quality of my older Galaxy Buds Pro. I've experienced some skipping and glitches during music playback. I've been a loyal Samsung customer for years, owning a Pro Book 4, Tab S9 Plus, and Watch 6 Classic, and I value their ecosystem. However, I'm disappointed with the earbuds' quality and believe Samsung's standards have slipped recently. I hope to see improvements if I'm to remain a loyal customer. If you're looking for better quality, I'd recommend considering older Galaxy Buds models. These new earbuds are simply not worth the price. I'm quite disappointed.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, February 21, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We are thrilled to see your enthusiasm for Samsung products, including the S25 Ultra, Book 4, Tab S9 Plus, and Watch6 Classic. Your loyalty to Samsung is greatly appreciated, and we understand the importance of maintaining high standards across all our devices. To ensure you have the best possible experience with the Galaxy Buds3 Pro, we suggest a few troubleshooting steps. First, check for software updates to make sure both the earbuds and the Galaxy Wearable app are up to date. If you would like to refresh the earbuds, try resetting them by placing them in their charging case and closing the lid for at least 7 seconds. Then take them out again and try using them. Additionally, remove the Galaxy Buds3 Pro from your device's Bluetooth settings and re-pair them. Make sure the earbuds are fully charged before use and that the touch sensors and speaker grilles are clean and free of debris. Your feedback is invaluable as it helps us strive for excellence in our products. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US