Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,100 Reviews)
Rating breakdown 14,100 reviews
5 Stars
9,650
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Pro3
Expertise:Beginner
Verified Purchase:Yes
Overall great, lots of features, but battery leaves much to be desired.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mike V
from Pasadena Md
Expertise:Expert
Verified Purchase:Yes
Sound great but pinches don't work as well as expected. Fit is perfect!
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Buds 3 Pro looks better online than practical use
on February 20, 2025
Posted by: Edd Bell
from Central USA
Expertise:Expert
Verified Purchase:Yes
Sound is tinny even after customizing using options available. Performed a factory reset, same performance. Never got a good fit trying combination of tips. Performed diagnostics ... 2 fails. Sent them in for repair. Received response from Samsung that parts 4 repair aren't readily available. REPAIR DELAYED.
Additionally the Buds 3 Pro are difficult 2 handle becuz of design. Somewhat difficult 2 remove and replace into the cradle/case. I
Additionally the Buds 3 Pro are difficult 2 handle becuz of design. Somewhat difficult 2 remove and replace into the cradle/case. I
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 25, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro, Edd. We appreciate your insights and want to ensure you have the best sound experience possible. For those looking to enhance sound quality, we encourage you to explore the different equalizer settings available in the Galaxy Wearable app. This can help tailor the audio to better suit your preferences. Also be sure to keep your buds clean and up to date with the latest software updates. While it's great that you performed a factory reset, trying out various ear tips can also improve fit and sound quality. A secure fit is essential for the best acoustic performance. Regarding the repair process, your understanding during this time is appreciated. We’re actively working to ensure that parts are available to complete repairs as quickly as possible. The design of the Buds 3 Pro is intended for comfort and stability, though it can take a little getting used to. We’re confident that with a bit of practice, handling them will become second nature. We can’t wait for you to get your Buds back so you can fully enjoy the outstanding sound quality and features they offer! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. Thank you for being a part of the Samsung community! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Olivia
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I love it....great quality....the best samsung earbuds that I have
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Falang
from Tampa, FL
Expertise:Beginner
Verified Purchase:Yes
Buds Pro is the best noise canceling ear buds i have had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jamie H
from Austin TX
Expertise:Intermediate
Verified Purchase:Yes
Fits well. Better than the buds 2. The controls are better too and no longer trigger on accident from a light touch or brushing against the buds. The anc and ambient sound are superior also. I can leave them in and hear just fine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: NeilR
from florida
Expertise:Intermediate
Verified Purchase:Yes
Great sound and good ear fit. Battery life not stellar but good
I would recommend this to a friend!
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Leslie
from Dallas, Tx
Expertise:Intermediate
Verified Purchase:Yes
They are amazing, excellent quality and many great features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US