Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,100 Reviews)
Rating breakdown 14,100 reviews
5 Stars
9,650
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Edgar
from Minneapolis
Expertise:Intermediate
Verified Purchase:Yes
It is not stable to have it in the ear since it easily falls and after a period of use it emits a strange sound or disconnects automatically.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, February 25, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Edgar! We appreciate your feedback and understand your concern regarding the screeching sounds. One of the key factors that can affect audio quality is ensuring that you have the right-sized ear tips. The Galaxy Buds3 Pro comes with different sizes, and a proper fit is essential for preventing sound leaks and providing optimal audio performance. If you haven’t already, we encourage you to check out our guide on Samsung.com for changing the tips. Once you’re equipped with the correct ear tips, please make sure you’re inserting the earbuds properly. Check the directional marks on the bottom of the earbuds—'R' for the right and 'L' for the left. Insert the right bud into your right ear, angling it slightly so that the microphone is pointing towards your mouth. The left bud should be inserted accordingly as well. Adjusting the buds by rotating them can help achieve a more comfortable and effective fit. Additionally, if the earbuds are not fitting securely, it may lead to unwanted sounds like screeching. We recommend running the earbud fit test available in the Galaxy Wearable app, which can assist in ensuring you have the proper fit. We’re committed to helping you get the best listening experience possible. If you have further concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great fit and great audio quality
on February 20, 2025
Posted by: ABS977
[This review was collected as part of a promotion.] Seamless transition between samsung devices. Sound is very good quality and the ANC feature works very well. Battery life is around 4 hours with ANC.
Value
5
Written by a customer while visiting Samsung US
Posted by: Good
from Ky
Expertise:Expert
Verified Purchase:Yes
Good all good good good good good good good good good good
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Corinne
from Halifax, pa
Verified Purchase:Yes
Great sound and comfortable. Theynwere hurting after a few minutes. So, l put the larger plugs on and they have been perfect ever since
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Rolling
from New york
Expertise:Expert
Verified Purchase:Yes
Awesome headsets! I love anything samsung but these sound amazing!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crazy Improvement!
on February 20, 2025
Posted by: GalaxySharpshooter
[This review was collected as part of a promotion.] This is a major improvement on the buds history. Having had several buds over the years this has to be the most improved and advanced version of the buds. Taking advantage of the new mics and speaker design makes sound clarity amazing. The other features that rolled over from previous "labs" are fully integrated and let's not get away from the galaxy AI features that are baked in. Having the phone, buds, watch and ring completes the package.
Value
5
Written by a customer while visiting Samsung US
Posted by: ItsMe
Expertise:Intermediate
Verified Purchase:Yes
Not comfortable, poor audio quality and battery life
No, I would not recommend this to a friend.
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 25, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro! We appreciate your insights regarding comfort, audio quality, and battery life. For comfort, the Galaxy Buds3 Pro is designed with ergonomics in mind to provide a snug fit for extended use. We recommend experimenting with the different-sized ear tips included with your buds, as finding the right size can make a significant difference. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. When it comes to audio quality, ensuring that your Galaxy Buds3 Pro is updated to the latest firmware via the Galaxy Wearable app can enhance performance. Activating the Active Noise Cancellation feature can also provide a more immersive listening experience. Also, be sure to have the correct ear tips for the best experience. The Galaxy Buds3 Pro offers impressive battery life, providing up to 26 hours of playback with the charging case and extending to 30 hours when the case is fully charged. To conserve battery power, especially if you notice quicker depletion, consider adjusting your settings. Lowering the volume can help since higher levels may increase battery usage, and turning off features like Active Noise Cancellation can also extend playtime. To maximize the lifespan of your earbuds, remember to store them in the charging case with the cover closed when not in use. Additionally, you can adjust the notification settings using the Galaxy Wearable app on your connected phone or the Galaxy Buds app if you’re using iOS. By implementing these strategies, you can ensure your Galaxy Buds3 Pro last longer when you need them most. We hope these suggestions help you maximize your enjoyment of the Galaxy Buds3 Pro! If you have any further questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Terence
from Anderson, SC
Expertise:Expert
Verified Purchase:Yes
Excellent earbuds. Sound quality is awesome! I love the led strip feature!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US