Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,100 Reviews)
Rating breakdown 14,100 reviews
5 Stars
9,650
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Sonny
from TX
Expertise:Intermediate
Verified Purchase:Yes
i upgraded from the original buds+ to these. the buds3 definitely have more features but they are highly uncomfortable. i would prefer the older design but i realize that the mic position was not great. ill will use my older buds until they finally give out.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
It's great to hear from you, Sonny. Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re glad to see you appreciate the added new features. We designed the Buds3 Pro with comfort and sound clarity in mind, but we understand that fit can vary from person to person. Be sure to check out the link for specific instructions on how to get the perfect fit with your buds. Your feedback about the microphone placement is valuable, and we're always striving to improve our designs based on customer input. We hope that you give the Buds3 Pro another chance to see how the enhanced sound quality and adaptive noise cancellation can elevate your listening experience. We appreciate your loyalty and commitment to Samsung products, and we’re here to support you whenever you need! if you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds Pro 3: Decent, But Not an Upgrade
on February 20, 2025
Posted by: User2431
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
The Galaxy Buds Pro 3 are decent, but I preferred the sound quality of the Galaxy Buds Pro 2, which had better bass. While this isn’t necessarily a downgrade, it doesn’t feel like an upgrade either.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from FAIRFAX, VA
Expertise:Expert
Verified Purchase:Yes
GREAT PRODUCT, SOUND PERFECT AND VERY COMFORTABLE.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Reddy
from Delaware
Expertise:Beginner
Verified Purchase:Yes
Overall i like the product. Noise canceling is very good
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Sellonis
Verified Purchase:Yes
If not for the high pitched scratch you sometimes get with ANC passthrough turned on I would give these a 5 but I cannot do that as it weighs be dishonest. The sound is really good and the tips fit ok-ish. No combination of the included tips is perfect and will "pass" the fit test in the app. I have to adjust the buds every so often as they slowly make their way out of each ear.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Greensboro NC
Expertise:Intermediate
Verified Purchase:Yes
Very good quality of sound very esy to use and very good quality of material use veryvlight weight and comfortable to use in ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Andrew
from Ca
Verified Purchase:Yes
I love them. The sound is great and the ambient sound responds well.
Written by a customer while visiting Samsung US
Posted by: mdchaser
from CA
Expertise:Expert
Verified Purchase:Yes
Meh performance. This is very personal but for me they don't fit my ear as well as the Bud 2 Pro's. There is a worse seal so much worse bass response. The touch controls on the V2 were bad, the touch control on these V3s are even worse. The noise cancelation is significantly worse than the V2s likely because of the poor seal, it might work better if you can get them to sit tighter in your ear.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Thanks for sharing your thoughts about the Galaxy Buds3 Pro, Mdchaser. We truly appreciate your feedback and would like to address your experience. We understand that a snug fit is crucial for optimal sound quality. The Galaxy Buds3 Pro utilizes an innovative design with various ear tip sizes to help you achieve the best fit and seal for enhanced bass response. We encourage you to try the different sizes included to find the one that works best for your ears. In terms of controls, the Galaxy Buds3 Pro feature new pinch controls that are designed to offer improved sensitivity and responsiveness. We aimed to create a more intuitive listening experience, and we appreciate your feedback as we continue to refine this feature. When it comes to noise cancellation, the Galaxy Buds3 Pro are equipped with advanced Active Noise Cancellation technology. A secure fit can significantly enhance this feature, so we recommend experimenting with the ear tips to find the best fit for maximum effect. We genuinely value your insights and hope you’ll give the Galaxy Buds3 Pro another try to experience all the enhancements we've made. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. Thank you for being a part of the Samsung community! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US