Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,100 Reviews)
Rating breakdown 14,100 reviews
5 Stars
9,650
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Lewis
from Waterbury, CT
Verified Purchase:Yes
Very good ear buds just doesn't stick to my ear very well falls out when working out or doing some movements.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Tg13
Expertise:Intermediate
Verified Purchase:Yes
Solid headphones work well connect easy setup was easy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: ADmom
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds, cancels out background noise perfectly, they dont hurt to wear. Would definitely buy again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sahib
from Virginia
Expertise:Expert
Verified Purchase:Yes
One of the best galaxy buds I have ever used. I love the noise cancellation and the touch gesture on it to control multi functions with ease.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Idaho Mike
from SE Idaho
Expertise:Intermediate
Verified Purchase:Yes
As my third pair of Samsung pro buds, these are definitely the most comfortable. I can keep them on much longer.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: haniPlays
Expertise:Intermediate
Verified Purchase:Yes
It works, but not as smooth as I expected. Sound is OK, but control is not conveniently working.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Posted by: Roberto
from Los Angeles
Verified Purchase:Yes
Don't like pinching. I use them for running and it's hard to change songs. Preferred the touch as before.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DamageIncXLE
from US.
Expertise:Expert
Verified Purchase:Yes
I cannot in any way give these anything but a 1 star review. I have had four pair of them and every single one of them has had the issue where the buds wont charge in the case and you get the notification on your phone. You have to wiggle them around and take them in and out of the case and figure out which one is causing the issue. EVERY SINGLE TIME. For how much they cost, I cannot fathom how they let these out of QA. Reach out to me Samsung, I'd love to chat but I'll not be looking at this review again. Be warned everyone.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
1
Response from Samsung USBy R&R Team, February 26, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We genuinely appreciate your feedback and want to ensure you have a fantastic experience. We understand it can be challenging when the earbuds aren't charging as expected. For the best performance, please check that the charging contacts on both the earbuds and the case are clean. Dust or debris can interfere with the connection, so gently wiping them with a soft, dry cloth might help. Additionally, keeping your Galaxy Buds3 Pro updated with the latest firmware can enhance performance. You can check for updates through the Galaxy Wearable app on your device. If you continue to experience challenges when trying to charge your buds, please be sure to reach out to us at Samsung Support. We appreciate your openness to communicate directly with us, and we are here to assist you. -Kelvin
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Written by a customer while visiting Samsung US