Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,968 Reviews)
Rating breakdown 13,968 reviews
5 Stars
9,555
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Nyc
Expertise:Intermediate
Verified Purchase:Yes
Skips tracks if anything touches them while listening in a sitting position. Hand gestures don't always work the they fit comfortably in your ear.
Response from Samsung USBy R&R, January 13, 2026
Hello Keies,
Thank you for your feedback on the Galaxy Buds3 Pro. Touch controls provide quick access to playback and sound settings while ensuring a comfortable fit. Notably, you can customize the touch commands using the Galaxy Wearable app. Refer to the linked online resource for tips on avoiding unintended track skips caused by minor interactions. Additionally, insights into gesture sensitivity show how earbuds respond to daily movements and individual interaction preferences during listening. We appreciate your choice of Samsung.
Use touchpad commands for your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001318/
-Ty
Samsung Support
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Thank you for your feedback on the Galaxy Buds3 Pro. Touch controls provide quick access to playback and sound settings while ensuring a comfortable fit. Notably, you can customize the touch commands using the Galaxy Wearable app. Refer to the linked online resource for tips on avoiding unintended track skips caused by minor interactions. Additionally, insights into gesture sensitivity show how earbuds respond to daily movements and individual interaction preferences during listening. We appreciate your choice of Samsung.
Use touchpad commands for your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001318/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Mixed feelings
on December 28, 2025
Posted by: Jp07
from Redding ca
Expertise:Intermediate
Definitely think they went backwards from the pro2 buds. Battery life is between 3 to 4 hours with the pro3, the pro2 would last 5 to 6 hours You have to keep checking to make sure they are charging or you will have one dead bud and one partially charged bud. The case stays charged for about a day and a half maybe 2 days. My buds 2pro case would last 5 to 6 days. I wear them at work and can only wear one at a time so I will listen to one until it beeps then switch them out. More often then not they only partially charged. The sound is really clear and they fit good in my ear. My problem with them is battery life and getting them to charge it is a real pain other then that they are great headphones. Not sure if I am keeping them or buying a different brand. I have had the original buds, buds pro2 and now the pro3 buds and think they went backwards
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
2
Response from Samsung USBy R&R, December 30, 2025
Hi Jp07,
Thanks for sharing your balanced view on the Galaxy Buds3 Pro. It’s great to hear that sound clarity and in-ear comfort impressed you. Battery life and charging habits can affect how earbuds perform during the day, and your feedback shows how these factors influence extended listening. By making a few adjustments, you can save battery life so your earbuds will last when you need them most. Here are some tips: Keep the earbuds in the charged case with the cover closed when not in use. Also, you can change notification settings via the Galaxy Wearable app on your linked phone. Thanks again for sharing your experience with Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Thanks for sharing your balanced view on the Galaxy Buds3 Pro. It’s great to hear that sound clarity and in-ear comfort impressed you. Battery life and charging habits can affect how earbuds perform during the day, and your feedback shows how these factors influence extended listening. By making a few adjustments, you can save battery life so your earbuds will last when you need them most. Here are some tips: Keep the earbuds in the charged case with the cover closed when not in use. Also, you can change notification settings via the Galaxy Wearable app on your linked phone. Thanks again for sharing your experience with Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Pardha
from Frisco,Tx
Expertise:Intermediate
Verified Purchase:Yes
Anc is bad and buds are too loose to the ears
I hope no difference for normal buds and samsung buds
I hope no difference for normal buds and samsung buds
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 2, 2026
Hello Pardha,
Thank you for sharing your experience with Galaxy Buds3 Pro. Active noise control and comfort work together to deliver an immersive listening experience. For optimal performance, how you wear your Galaxy Buds3 Pro is key. They come with different-sized ear tips; first, ensure you use the correct size for your ears. The tips should fit snugly without any gap, preventing sound leaks and ensuring the best audio quality. If you need guidance on changing tips, see our guide for the Buds3 Pro tips. Once fitted, check the bottom of the earbuds for directional marks labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth. Adjust the earbuds by rotating them until they feel comfortable. You can also run an earbud fit test to confirm the proper fit. For more tips on achieving the perfect fit, see our online article linked below. Your feedback highlights how fit and seal impact feature performance during daily use. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your experience with Galaxy Buds3 Pro. Active noise control and comfort work together to deliver an immersive listening experience. For optimal performance, how you wear your Galaxy Buds3 Pro is key. They come with different-sized ear tips; first, ensure you use the correct size for your ears. The tips should fit snugly without any gap, preventing sound leaks and ensuring the best audio quality. If you need guidance on changing tips, see our guide for the Buds3 Pro tips. Once fitted, check the bottom of the earbuds for directional marks labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth. Adjust the earbuds by rotating them until they feel comfortable. You can also run an earbud fit test to confirm the proper fit. For more tips on achieving the perfect fit, see our online article linked below. Your feedback highlights how fit and seal impact feature performance during daily use. Thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Battery/charging Issues
on January 2, 2026
Posted by: Jayy
After about 8 months of normal use, I started noticing significant battery/charging problems. For flagship earbuds at this price point, I expected much better.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy R&R, January 5, 2026
Hey Jayy,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are crafted to provide high-quality sound, sophisticated noise cancellation, and smooth integration with Galaxy devices for everyday use. Battery life is crucial for prolonged enjoyment. Please note that Samsung offers a limited 12-month warranty covering manufacturing defects in materials and craftsmanship. Additionally, you can extend your coverage with Samsung Care+ on eligible devices for extra protection and support. We appreciate your support for Samsung.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are crafted to provide high-quality sound, sophisticated noise cancellation, and smooth integration with Galaxy devices for everyday use. Battery life is crucial for prolonged enjoyment. Please note that Samsung offers a limited 12-month warranty covering manufacturing defects in materials and craftsmanship. Additionally, you can extend your coverage with Samsung Care+ on eligible devices for extra protection and support. We appreciate your support for Samsung.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
2
High pitched squeeks are a nightmare - hard stop.
on January 3, 2026
Posted by: Steve P
from Hawaii
Expertise:Expert
Good buds with nice features but earns only 2 stars because of all the distortion/feedback hi pitched squeeky noises they make. Very unpleasant and something that should not happen with buds at this price point. I have a Samsung phone and watch so I figured I'd stay on brand but not sure I would trust Samsung buds again after these.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, January 5, 2026
Howdy Steve P,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver feature-rich listening with clear sound and seamless Galaxy connectivity. When noise control features are enabled on your Galaxy Buds, the earbuds’ sub microphone will play incoming sounds. You may experience beeping or howling sounds when wearing, removing, or adjusting the buds while noise controls are active, which may be why some users hear high-pitched squeaky noises that can be very unpleasant. When noise control features such as Active Noise Canceling (ANC), Adaptive Sound, and Ambient Sound are turned on, the sub microphone located outside the earbuds will play incoming sounds through the speaker. When wearing, removing, or adjusting the earbuds, a beeping or howling sound may occur, especially if you accidentally cover the sub microphone. Make sure you do not block the sub microphone in these situations. To learn more about how to avoid these unpleasant noises, please check out our online article linked below. Here at Samsung, we continue to refine audio performance and software tuning across our audio lineup to support a comfortable and enjoyable listening experience. Your feedback helps guide the development of future earbuds. Thank you for supporting Samsung.
Beeping or howling noise when holding the Galaxy Buds
https://www.samsung.com/us/support/troubleshoot/TSG10003620/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver feature-rich listening with clear sound and seamless Galaxy connectivity. When noise control features are enabled on your Galaxy Buds, the earbuds’ sub microphone will play incoming sounds. You may experience beeping or howling sounds when wearing, removing, or adjusting the buds while noise controls are active, which may be why some users hear high-pitched squeaky noises that can be very unpleasant. When noise control features such as Active Noise Canceling (ANC), Adaptive Sound, and Ambient Sound are turned on, the sub microphone located outside the earbuds will play incoming sounds through the speaker. When wearing, removing, or adjusting the earbuds, a beeping or howling sound may occur, especially if you accidentally cover the sub microphone. Make sure you do not block the sub microphone in these situations. To learn more about how to avoid these unpleasant noises, please check out our online article linked below. Here at Samsung, we continue to refine audio performance and software tuning across our audio lineup to support a comfortable and enjoyable listening experience. Your feedback helps guide the development of future earbuds. Thank you for supporting Samsung.
Beeping or howling noise when holding the Galaxy Buds
https://www.samsung.com/us/support/troubleshoot/TSG10003620/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Candace
Verified Purchase:Yes
Love these earbuds!! Love the color. Love this product!
I would recommend this to a friend!
Response from Samsung USBy R&R, February 6, 2026
Hi Candace,
Thank you for your enthusiastic feedback on the Galaxy Buds3 Pro. We’re glad to hear you’re enjoying both the color and performance. Designed to blend style, comfort, and advanced audio technology, these earbuds provide a premium listening experience. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
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Thank you for your enthusiastic feedback on the Galaxy Buds3 Pro. We’re glad to hear you’re enjoying both the color and performance. Designed to blend style, comfort, and advanced audio technology, these earbuds provide a premium listening experience. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best and Most Comfortable Earbuds out right now
on January 4, 2026
Posted by: Jubarielew
from Port of Spain, Trinidad and Tobago
Expertise:Intermediate
Verified Purchase:Yes
Fully Recommend. I am glad that I spent the money and got the Bud3 Pro. This fits my ear very well and the noise cancelling is amazing. I went through the buds+, buds FE, some others and now with this. I can say it is worth the money. Ensure that you change the tip to suit your ear size as that makes a big difference especially when it comes to comfort and for the noise cancellation. I had calls with this in the gym and had no issues when speaking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 7, 2026
Hey there Jubarielew,
Thank you for sharing your detailed experience with the Galaxy Buds3 Pro. Comfort, customizable fit, and strong noise canceling are crucial for a great listening experience, and it's great to hear these features worked well for you. The excellent call quality and dependable performance during workouts show the earbuds' versatility within the Galaxy ecosystem. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your detailed experience with the Galaxy Buds3 Pro. Comfort, customizable fit, and strong noise canceling are crucial for a great listening experience, and it's great to hear these features worked well for you. The excellent call quality and dependable performance during workouts show the earbuds' versatility within the Galaxy ecosystem. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Audrey
Verified Purchase:Yes
I would highly recommend these earbuds. Mainly for the quality sound, consistent connectivity, and gridlocked in that the earbuds stay in my ears unlike the off brand earbuds. Additionally the battery lasts long and it does not take a long time to fully charge. Lastly because of the sleek look of these earbuds, 10/10.
Response from Samsung USBy R&R, February 1, 2026
Hey Audrey,
Thank you for sharing such detailed feedback on the Galaxy Buds3 Pro. A secure fit, long-lasting battery life, and consistent connectivity are all key parts of a premium audio experience. It’s great to hear these earbuds performed well in all areas. Thank you for choosing Samsung.
-Ty
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Thank you for sharing such detailed feedback on the Galaxy Buds3 Pro. A secure fit, long-lasting battery life, and consistent connectivity are all key parts of a premium audio experience. It’s great to hear these earbuds performed well in all areas. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US