Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,968 Reviews)
Rating breakdown 13,968 reviews
5 Stars
9,555
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Kyle
Verified Purchase:Yes
These are by far the best buds I've owned! They capture sound in it's most beautiful state! Love them!
Written by a customer while visiting Samsung US
Posted by: Jeff
from GA
Verified Purchase:Yes
Excellent quality, comfortable, LONG lasting batteries!
Written by a customer while visiting Samsung US
Customer Rating
5
They are Awesome!
on November 23, 2025
Posted by: MisterOLove
[This review was collected as part of a promotion.] Great quality and sound, I enjoy them so much!! I would definitely buy another pair in the future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Epic sound and super smart features
on November 24, 2025
Posted by: Lemerpmerp
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds3 Pro every day, and the combination of Galaxy AI features and the UHQ option genuinely surprised me. The audio quality feels richer and more detailed than what I’ve used before. The 360 Audio with head tracking makes movies and games way more immersive, almost like the sound is following the action around me.
They’re also comfortable enough for long listening sessions, which I wasn’t expecting. The noise canceling is excellent and blocks out most background distractions without feeling unnatural. Overall, these buds take full advantage of Samsung’s newest AI tech and deliver a premium audio experience.
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael
from Wilmington,de
Expertise:Intermediate
Verified Purchase:Yes
These latest earbuds are awesome.I like the voice command in them.I like the way they feel they're comfortable lightweight.And the ambiance factor on it.I can't even tell that i'm wearing them half the time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great for use everyday
on November 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use them everywhere school work in bed. Always works 💪
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dream Buds
on November 28, 2025
Posted by: ForeverSamsung25
[This review was collected as part of a promotion.] Its hard trying to find the right buds to fit your ears but these are a tremendous upgrade from what I use to wear in the past. I use the Galaxy buds for music primarily because of the great sound quality I get from them. The buds fit in my ears wonderfully and I dont have to worry about them falling out. The Galaxy AI within these headphones are great also. Im still learning how to use it but its great for calls and such. These are the best to me because when I get in that music mood the quality hits just rights.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Earbuds connect to phone when not in use
on November 30, 2025
Posted by: Dinablessed
Expertise:Expert
My earbuds connect while they are in the case. They connect when I'm not using them. They connect all the time and I have to disconnect over and over.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R, December 2, 2025
ey there Dinablessed,
Thank you for sharing how your Buds behave during your day. Buds3 Pro are designed to switch quickly and maintain a stable connection across devices, and your notes on unexpected reconnects help inform refinements so the case and earbuds work more predictably. When you notice your earbuds are connecting unprompted, first ensure they are securely placed in the case; sometimes they can be slightly off, and a good, secure placement will reduce unexpected reconnects. Then, check your Galaxy Wearable app to see if an update is needed. Open the Galaxy Wearable app on your connected phone and make sure both earbuds are connected. Test your Buds for normal operation. If issues persist, proceed to the next step, where you'll see options to update or reset your Galaxy Buds3 Pro. Please refer to the linked article for more troubleshooting steps. We appreciate your feedback and value you as part of the Samsung community.
How to restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshoot/TSG10007280/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing how your Buds behave during your day. Buds3 Pro are designed to switch quickly and maintain a stable connection across devices, and your notes on unexpected reconnects help inform refinements so the case and earbuds work more predictably. When you notice your earbuds are connecting unprompted, first ensure they are securely placed in the case; sometimes they can be slightly off, and a good, secure placement will reduce unexpected reconnects. Then, check your Galaxy Wearable app to see if an update is needed. Open the Galaxy Wearable app on your connected phone and make sure both earbuds are connected. Test your Buds for normal operation. If issues persist, proceed to the next step, where you'll see options to update or reset your Galaxy Buds3 Pro. Please refer to the linked article for more troubleshooting steps. We appreciate your feedback and value you as part of the Samsung community.
How to restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshoot/TSG10007280/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US