Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,968 Reviews)
Rating breakdown 13,968 reviews
5 Stars
9,555
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
I love the hands free commands and the new design!
on November 13, 2025
Posted by: Guardman
[This review was collected as part of a promotion.] I bought my Galaxy buds 3 pros about a month ago and I can't stop myself from using them. The audio quality is amazing and is clear. You have all sorts of ways to customize your audio. The hands free commands features is very convenient! Sometimes I can't grab the earbuds stem so commanding it without having to touch it is a game changer! The design of the earbud is perfect for my ears. Overall it is a solid and very well thought out product and well worth the price!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Loose FIT AND short BATTERY life
on November 13, 2025
Posted by: Shanshan
[This review was collected as part of a promotion.] I use my earbuds for general purpose calls, social media occasionally viewing a movie. The buds doesn't fit quite well in the ear a slips out easily. The battery life is also short for the first 2 months after purchase I could get 6hrs usage before battery dies now its before 3hrs usage. Galaxy AI may not be able to assist the fit but if possible the usage life of the earbuds need to be extended.
Value
3
Response from Samsung USBy R&R, November 14, 2025
Hiya Shanshan,
Thanks for sharing how the Buds3 Pro have been working for you. I appreciate hearing about how often you use them for calls, movies, and everyday listening. It’s great to know they’ve been reliable across different types of content. Your feedback on the fit and your battery expectations is very helpful, especially for those who depend on their earbuds for extended periods. The Buds3 Pro are designed to deliver a balanced listening experience with clear sound, and your notes show how real-world use can vary from person to person based on fit and daily habits. Thanks for being part of the Samsung audio community. your experience truly helps shape the future of Galaxy sound.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for sharing how the Buds3 Pro have been working for you. I appreciate hearing about how often you use them for calls, movies, and everyday listening. It’s great to know they’ve been reliable across different types of content. Your feedback on the fit and your battery expectations is very helpful, especially for those who depend on their earbuds for extended periods. The Buds3 Pro are designed to deliver a balanced listening experience with clear sound, and your notes show how real-world use can vary from person to person based on fit and daily habits. Thanks for being part of the Samsung audio community. your experience truly helps shape the future of Galaxy sound.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Biggest pieces of trash
on November 14, 2025
Posted by: Frank
from Fontana CA
Expertise:Expert
These are the biggest pieces of crp I have ever owned. Already have gone through 3 pairs and they all have same issues, problems connecting, problems charging and audio cutting in and out. The original buds were so much better. I can't wait for you guys to make a new Gen so I can throw these in the trash, might just do a new brand all together. Straight garbage headphones.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, November 14, 2025
Hi Frank,
Thanks for sharing your detailed experience with the Galaxy Buds3 Pro. It sounds like you’ve encountered concerns with pairing interruptions, audio quality, and charging—features that should work smoothly. The Buds3 Pro are designed to deliver stable connectivity, clear sound, and easy auto-switching between devices, so when that doesn’t happen, it’s understandable to be disappointed. Samsung offers a 12-month warranty covering manufacturing defects, giving you confidence that your investment is protected during this period. If you need further help, contact our Samsung support team. We're here to assist. We appreciate your feedback. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your detailed experience with the Galaxy Buds3 Pro. It sounds like you’ve encountered concerns with pairing interruptions, audio quality, and charging—features that should work smoothly. The Buds3 Pro are designed to deliver stable connectivity, clear sound, and easy auto-switching between devices, so when that doesn’t happen, it’s understandable to be disappointed. Samsung offers a 12-month warranty covering manufacturing defects, giving you confidence that your investment is protected during this period. If you need further help, contact our Samsung support team. We're here to assist. We appreciate your feedback. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sean VS
from Colo Spgs, CO
Expertise:Expert
Verified Purchase:Yes
Bud's Pro 3 are the only choice for the best experience!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great volume, sounds, clarity
on November 18, 2025
Posted by: Nana2the12
[This review was collected as part of a promotion.] Great volume, sounds, clarity. I use these for listening to music, podcast, and meetings for work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on November 18, 2025
Posted by: Unicorn15
[This review was collected as part of a promotion.] These ear buds are awesome! The quality of the sound is super.
Value
5
Written by a customer while visiting Samsung US
Posted by: Shaalee kh
from Arkansas little rock
Expertise:Expert
Verified Purchase:Yes
Very cool and nice experience I'm happy because i bought it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Music is empowering
on November 19, 2025
Posted by: Slowjams
[This review was collected as part of a promotion.] Great sound for all day use. Great battery life. Must have this product
Value
5
Written by a customer while visiting Samsung US