Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,092 Reviews)
Rating breakdown 14,092 reviews
5 Stars
9,645
4 Stars
2,308
3 Stars
991
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Top notch noise canceling and single ear audio
on February 12, 2025
Posted by: Themonk48
[This review was collected as part of a promotion.] When i use the the galaxy buds 3 pro my audio life changed as the immense quality from the noise canceling is perfect for blocking out noise while trying to relax, whenever I'm at the gym even with one bud in the noise canceling is so good that it turns the noisy gym in to a quiet room.
The buds ambient sound is also great for when I'm trying to hear quiet sounds, and it got even better with the hearing enhancements for ambient sound
The buds ambient sound is also great for when I'm trying to hear quiet sounds, and it got even better with the hearing enhancements for ambient sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds i ever tried
on February 12, 2025
Posted by: nycguy
[This review was collected as part of a promotion.] I even got a second pair with my Samsung Galaxy S25 Ultra!!
Great features and I love the voice commands. They are so convenient and fast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great ear phones with great features
on February 12, 2025
Posted by: Ace007
[This review was collected as part of a promotion.] Great product with seamless actions across apps. I enjoy audio earser and Great fit and sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'M IN LOVE!
on February 12, 2025
Posted by: Nursgirl1974
[This review was collected as part of a promotion.] I'm so glad that I decided to get these Buds 3 Pro to use with my S24 Ultra. The seamless actions across apps is amazing and smooth, the sound quality is fantastic, charging time is quick and these last at least 8 hours of continuous use listening to music or Netflix or audio books.. I've used many different brands of ear buds over the years and these are by far the best!! Just get them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Prefer the Original
on February 12, 2025
Posted by: UPSdriver
[This review was collected as part of a promotion.] I have small ears so fit is important. The original pro fit best. The 2nd generation were too big and falling out. The 3pro fit much better.
I have multiple issues The 3pro charging in the case. I receive notifications that they are not charging. I have to adjust the buds in the case constantly to charge.
The 3pro do have the best sound as the noise canceling works the best.
I have multiple issues The 3pro charging in the case. I receive notifications that they are not charging. I have to adjust the buds in the case constantly to charge.
The 3pro do have the best sound as the noise canceling works the best.
Value
3
Response from Samsung USBy R&R Team, February 13, 2025
Thanks for sharing your honest review of the Galaxy Buds3 Pro! We understand the importance of having a durable battery life, especially if you are a UPS driver. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. If your Galaxy earbuds are not charging or turning on, it may be related to either the earbuds themselves or the charging case. Using a charger that is not approved by Samsung can lead to charging difficulties, and the earbuds might also be damaged. To troubleshoot, you can try the following: fully charge the case, inspect the earbuds for any signs of damage, or restart the earbuds. Check out the link attached for additional instructions on how to troubleshoot this. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Nice an flashy
on February 12, 2025
Posted by: Drowningman
[This review was collected as part of a promotion.] The fitment in my ear is great, audio quality is fantastic and the noise canceling is excellent. Aldo the seamless actions across apps are gery convinient, on top of that you can control the earbuds lights to look like a character out of a video game.
I travel every week and wear them sll the time, things that I will like to see improved is the battery life and charging case bud contact, the earbuds fit well but the case fails to charge them correctly, you will get a message in your Samsung wearable app saying one earbud is not charging.
Other than that I really enjoy them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like the light up feature
on February 12, 2025
Posted by: MrJabloopbloop
[This review was collected as part of a promotion.] The the translation feature is great with these earbuds.It helps me at work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
(fruit) design and it sucks
on February 12, 2025
Posted by: josh
Expertise:Intermediate
samsung you messed up. these are garbage. going back to the buds 2pro. you took a amazing design and threw it away. quit trying to be like the other company i am not allowed to mention. (hint it's a fruit)
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, February 14, 2025
Thank you for sharing your honest thoughts about the Galaxy Buds3 Pro, Josh. We’re proud of the enhanced sound performance and comfort that come with the Buds3 Pro. Our design aims to redefine the listening experience while maintaining a sleek aesthetic. The Buds3 Pro features advanced sound technology, including active noise cancellation, which enhances audio clarity and fits seamlessly into your lifestyle. We’re confident that they can elevate your listening experience. We appreciate your feedback and hope you’ll give the Buds3 Pro another chance! For any qurestions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US