Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,092 Reviews)
Rating breakdown 14,092 reviews
5 Stars
9,645
4 Stars
2,308
3 Stars
991
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Enjoying the new ear buds
on February 11, 2025
Posted by: RogerM
[This review was collected as part of a promotion.] The new ear buds look and sound great! I also really like the seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied customer
on February 12, 2025
Posted by: Soundblocker
[This review was collected as part of a promotion.] I love the noise reduction on these headphones I use them on the train and I'm able to zone out and not hear too much of the people talking so it's definitely great and it definitely has great sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bud3 Pro are on the Right path to be
on February 12, 2025
Posted by: Spike911
[This review was collected as part of a promotion.] I used 3 products before getting my Samsung Galaxy Bud3 Pro. Sony XM4 & 5 and Denon Del Pro. In comparison to the above mentioned I say that Samsung is approaching Sony to by pass the supposedly expensive Del Pro.
Fitting: Excellent fitting and superior to the above mentioned.
Sound: Although didn't fully break them yet and am a regular guy, I definitely think that Samsung has clearer sound than Del Pro and nearer to Sony. Definitely Sony is better with bass
Volume: Samsung lack in volume when compared to other 2. An area for improvement.
Battery: more testing is needed. It's the reason I stepped away from Sony where their batteries seem to start dying after a while. A no no.
Compatibility: Since my Eco is all Samsung the integration is wonderful.
Controls: App wise through Wearable it lacks a little bit behind Sony. Am Not happy with Denon app at all.
Hard control wise, they definitely need to do a better job on Samsung end. Honestly after trying few time for 5 minutes I stopped bothering. Woth these controls they either wirk straight forward or not. No in between for me.
Sound: Although didn't fully break them yet and am a regular guy, I definitely think that Samsung has clearer sound than Del Pro and nearer to Sony. Definitely Sony is better with bass
Volume: Samsung lack in volume when compared to other 2. An area for improvement.
Battery: more testing is needed. It's the reason I stepped away from Sony where their batteries seem to start dying after a while. A no no.
Compatibility: Since my Eco is all Samsung the integration is wonderful.
Controls: App wise through Wearable it lacks a little bit behind Sony. Am Not happy with Denon app at all.
Hard control wise, they definitely need to do a better job on Samsung end. Honestly after trying few time for 5 minutes I stopped bothering. Woth these controls they either wirk straight forward or not. No in between for me.
Last word: Samsung need to do far mych better on their website description of everything that is not a phone. 2025 and the spec sheet lacks a lot of info!! Unacceptable!
Would I recommend them? Absolutely
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not better than the pro 2
on February 12, 2025
Posted by: AronXg
[This review was collected as part of a promotion.] The noise canceling is not even close to the pro 2 buds. This is a disappointment. The battery life is the same. So really no improvement. The fit is not good in the ear and I feel I don't know how hard to press them to hear the click to change the songs,pause. Over all not worth the money. Get the buds pro 2. Better fit better noise canceling.
Value
3
Response from Samsung USBy R&R Team, February 13, 2025
Thank you for sharing your thoughts on the Galaxy Buds 3 Pro, Aron. We noted your dissatisfaction with the noise-canceling performance compared to the Buds2 Pro. While the Buds3 Pro features improved Active Noise Canceling, it’s crucial to use the right ear tips for optimal performance, as this can significantly enhance your experience. Also, make sure your buds are always up to date with the latest update for the best performance. Regarding your concerns about battery life, the Buds3 Pro offers up to 26 hours of playtime on a single charge and up to 30 hours with the charging case. To extend the battery life even further, please ensure that you keep your earbuds in the case with the cover closed when not in use. Additionally, adjusting your notification settings through the Galaxy Wearable app (or the Galaxy Buds app on iOS) can help conserve power while you enjoy your music. We appreciate your feedback on fit and functionality. Finding the right ear tips is essential for both comfort and performance, so we encourage you to try different sizes to achieve the best fit. Your experience is important to us, and we hope you continue to give the Galaxy Buds3 Pro a chance to impress you! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Very disappointed
on February 12, 2025
Posted by: ayank_mli
from Miami Fl
Expertise:Expert
Im very disappointed. Im using Samung products for all my life. I'm a big fan. But I think this one is a disaster. Doesn't always respond touches. Stops playing but itself. Volume changes by itself. Sometimes one ear bud stops playing. It's lagging very often. Can't say anything good about sounding either
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 13, 2025
Hey Ayank! Thank you for sharing your feedback about the Galaxy Buds3 Pro. We understand how frustrating it can be when devices don't perform as expected. To improve the touch responsiveness, we recommend checking for any available updates for both your device and the earbuds, as these updates often enhance functionality and fix bugs. If you haven’t tried it yet, restarting the earbuds can also help. Here’s a quick way to reset them: place the buds back in the case, close the lid, and wait for about seven seconds until the light on the case goes out. After that, try reconnecting your earbuds. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you still need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Unequal sound
on February 12, 2025
Posted by: Finfan2213
[This review was collected as part of a promotion.] The sound and ease of the bud pro is unmatched. Paired with the comfortability of the ear buds give me the sound and security of not falling out the ability to wear them continuously no matter what I am doing. From hiking biking or just listening to a calming podcats. The sound and security is there.
The wireless charging is also a great addition.
The wireless charging is also a great addition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the design and fit
on February 12, 2025
Posted by: Mookie
[This review was collected as part of a promotion.] I the love the feature were it will let me know what notifications I've received while using it, and the ambient sound and adaptive noise are both amazing new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Earbuds
on February 12, 2025
Posted by: sillysister74
[This review was collected as part of a promotion.] I traded my Samsung Earbuds 2Pro for the 3Pro about a month ago and so far they have been great. I thought that I would lose the earbuds easily as they are smaller than the buds 2pro. I was wrong as they don't shake out easily.
Three things I wish were different was that there wasn't much choice in colors, the case keeps saying that it's not charging when it is, and the Language Translater doesn't work for the music playing on an app like Spotify.
I do like that I can transfer easily between phone and tablet and the earbuds connect.
Three things I wish were different was that there wasn't much choice in colors, the case keeps saying that it's not charging when it is, and the Language Translater doesn't work for the music playing on an app like Spotify.
I do like that I can transfer easily between phone and tablet and the earbuds connect.
Value
4
Written by a customer while visiting Samsung US