Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,092 Reviews)
Rating breakdown 14,092 reviews
5 Stars
9,645
4 Stars
2,308
3 Stars
991
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Amazing fit and sound!
on February 11, 2025
Posted by: Sec2077
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are amazing, they fit great, stay in snug even when sleeping! The sound is incredible, best yet! The ambient sound has been fixed as it didn't work well in the Buds 2 Pro, I highly suggest them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds ever
on February 11, 2025
Posted by: Family
[This review was collected as part of a promotion.] This is one amazing upgrade I had the Galaxy buds 2 pro for the last 3 year and decided it was time for an upgrade did a trade in was able to get up to $150 off My purchase because I traded in My old headphones they are absolutely completely seamless to use easy to figure out also got my father a pair and he absolutely loves the upgrade as well Love how you can just speak right to the headphone and they can pause and play your music long battery life noise cancellation is absolutely astonishing and I love all the AI features that it gives you especially if you have the Galaxy s25 they pare really well to each other like the new now brief feature which when you access it through your phone will read out your now brief notifications instead of having to manually read it like you normally would very easy to use seamlessly across different apps have had no issue with sound quality or lag of any sorts and like I said even my 55-year-old father who is not that very technologically advanced was able to easily understand how to operate the headphones use the amazing slide feature to control the volume and it's absolutely astonished all around with this product and the audio eraser that comes with installed in the device is absolutely amazing when you have both of the headphones in it is next to impossible to hear anybody talking to you on the outside until you start to speak which then your transparency mode can kick in if you enable it in the settings
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds 3 Pro
on February 11, 2025
Posted by: Natonice
[This review was collected as part of a promotion.] I like them a lot. I like that the blades light up and that the battery lasts a ridiculously long time. They are very comfortable. Also, the ambient features, like pass-through, work incredibly well.
Only four stars because: the noise cancellation is not 100%; it is really good, but if you need silence, it will not be enough. Next, the ear tip feels like it folds on itself and does not always get a good seal. Lastly, the green light when it is done charging is too bright for a dark room.
Overall, the negatives are vastly outweighed by the positives. I am thinking about surprising my husband with a pair of his own.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love great stereo when listening to music!
on February 11, 2025
Posted by: Padreish
[This review was collected as part of a promotion.] When I use Bud3Pro, whether it's for music or a phone call, I like that it let's in ambient sounds! Keeps me from harms way if I lose track of where I'm at if I'm too engrossed in the music or I'm in an involved conversation with someone! Also, the music played through the buds is very complimentary to the stereo sound it was recorded in! Every instrument can be heard, every voice it's splendor, like being in a studio music booth!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound is amazing!
on February 11, 2025
Posted by: Jdees86
[This review was collected as part of a promotion.] I've found the Buds 3 Pro to be very comfortable, and they haven't fatigued my ears even when I keep them in for most of a day at work. Voice call performance is also quite impressive. Noise canceling is amazing too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Who needs airpods???
on February 11, 2025
Posted by: Budluver90
[This review was collected as part of a promotion.] Establishing Bluetooth connection is Now Brief. Allowing more time to listen to my music. Thr buds have great base and is priced well. They feel comfortable to wear for long periods of time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not happy with ear sensors
on February 11, 2025
Posted by: PotterJ
[This review was collected as part of a promotion.] While wearing the ear buds they constantly shut off thinking I've taken them out of my ear. Over and over and over again though out the day. The rest of the functions are great and until this started happening i couldn't have been happier with them. But now that they keep thinking they are in my ears it gets increasingly frustrating.
Value
2
Response from Samsung USBy R&R Team, February 13, 2025
Hey Potter! Thanks for taking the time to share your experience with the Galaxy Buds3 Pro. With AI sound optimization, a new design, and intuitive voice controls, both the Galaxy Buds3 and Buds3 Pro offer excellent sound quality and comfort. Their outer blade design improves fit and weight distribution for longer wear, whether at the gym or at home. We hate to see that you've encountered some challenges with the buds turning off thinking they are removed. We recommend ensure that your buds are up to date with the latest software updates. You can also reset your buds to help improve functionality in them. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persist, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
These buds have great features
on February 11, 2025
Posted by: gojess80
[This review was collected as part of a promotion.] I upgraded to these earbuds from a previous model. I like the new design. The sound is great. From the deep bass to the crisp treble. These buds have the noise cancellation feature you can control. The buds have lights on the side that make them look futuristic. They change color depending on the function. The connection to my phone was seamless. The battery life lasts a long time. I can go days without charging them. The charging case charges the buds after every use. The case can also charge wirelessly. The buds have touch control functions when pressed or when you slide your finger on the stem of the buds. You can designate a bud to answer phone calls on the app. The app is very useful with a great variety of features. In the app you can tune your buds with an equalizer feature. Also in the app you can find your earbuds whenever they're misplaced. You can send a tone to easily find them. Overall these buds are a great value for the money. They would make a great gift for any tech savvy person. I would definitely recommend them.
Value
5
Written by a customer while visiting Samsung US