Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,092 Reviews)
Rating breakdown 14,092 reviews
5 Stars
9,645
4 Stars
2,308
3 Stars
991
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Comfortable fit
on February 11, 2025
Posted by: Ho3rangyi
[This review was collected as part of a promotion.] Fits great and sounds good. Only problem is you can't hear anyone calling you while wearing the buds until they tap you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds That Stay
on February 11, 2025
Posted by: Property7Group
[This review was collected as part of a promotion.] I won't lie. I was not going to purchase these. I'm glad I did. They stay in my ears first of all. I workout in them, walk, run, lift weights, treadmill, elliptical, you name it i can do any activity with them. Oh, and they sound great. I'm into lots of different kinds of music and they cover the spectrum.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE LOVE LOVE
on February 11, 2025
Posted by: mrstealyourcat
[This review was collected as part of a promotion.] I love these earbuds. The noise cancelation is exceptional and the sound quality is as good or even better than every other high end ear bud. I love the look of these as well and while a lot of other people were saying the light is useless it has helped me find the ear buds on night runs and in dark places. I recommend these ear buds for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Premium sound
on February 11, 2025
Posted by: Funyygal
[This review was collected as part of a promotion.] I love these new buds and love all the new features. My only complaint is that they keep popping out of my ears. I haven't brrn able to figure out the live transcribe.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on February 11, 2025
Posted by: CKS5555
[This review was collected as part of a promotion.] Definitely will recommend works great. Good battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome, I love them
on February 11, 2025
Posted by: oscarfrc
[This review was collected as part of a promotion.] Incredible sounds, clean and clear, comfortable smother, great design
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Slippery but good sound.
on February 11, 2025
Posted by: Glittermermaid78
[This review was collected as part of a promotion.] I do believe the headphones are slippery to hold and put back into the case. The headphones are really good quality though and they have a great sound.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Older model preferred
on February 11, 2025
Posted by: Piffinz
[This review was collected as part of a promotion.] They pop out from ear constantly. The volume sounds like a busted speaker since day one. I preferred the galaxy buds2 they had better quality.
Value
2
Response from Samsung USBy R&R Team, February 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We understand how important a proper fit and sound quality are for your listening enjoyment. To ensure the best performance from your earbuds, it’s crucial to select the right-sized ear tips. We offer various sizes to help you achieve a snug fit, which can greatly reduce sound leaks and enhance audio clarity. If you're unsure how to change the tips, our guide for the Buds3 Pro is available and can assist you. When putting the earbuds in, please double-check the directional marks at the bottom—there's an "L" for the left ear and an "R" for the right ear. Ensure that the "R" is facing you when you insert it into your right ear and do the same with the "L" for your left ear. A slight rotation might help achieve the most comfortable fit, and remember to angle the microphone toward your mouth for optimal clarity during calls. We also recommend running an earbud fit test through the Galaxy Wearable app. This feature can help confirm that the Buds3 Pro are fitted correctly for your ears. Regarding your feedback on the sound quality, we hate to hear you’re experiencing this. We take your feedback seriously and would love to gather more information to help resolve this. It’s worth noting that all Samsung products come with a 12-month limited warranty against manufacturing defects, so we can look into potential solutions. Additionally, if you’re interested, Samsung Care+ is available for extended coverage and support. We appreciate your feedback and are here to help ensure you have the best experience with your Galaxy Buds3 Pro! Please reach out to us at Samsung Support so that we can look into what may be causing these concerns with your sound. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US