Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,968 Reviews)
Rating breakdown 13,968 reviews
5 Stars
9,555
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
I truly enjoy my bud 3 pro! Love the sound quality
on November 1, 2025
Posted by: Kimmie1212
[This review was collected as part of a promotion.] I use my galaxy bud 3 pro at work and the noise cancelation is the best! They are very comfortable in my ear and the sound quality is awesome! I use them with my Galaxy 24 FE phone and my Galaxy watch 6 series. I pair them all together and able to access Galaxy AI, phone contacts and Spotify.
Value
5
Response from Samsung USBy R&R, February 9, 2026
Greeting Kimmie1212,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear how much you’re enjoying the immersive sound, comfortable fit, and great smart features. With smooth device connectivity, Galaxy AI implementation, and personalized audio options, these earbuds are built to enhance everyday listening. We appreciate your continued support and your connection to the Samsung ecosystem.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear how much you’re enjoying the immersive sound, comfortable fit, and great smart features. With smooth device connectivity, Galaxy AI implementation, and personalized audio options, these earbuds are built to enhance everyday listening. We appreciate your continued support and your connection to the Samsung ecosystem.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: GeeMunny
Verified Purchase:Yes
I can hear better than most headphones. The noise cancelation works well
Written by a customer while visiting Samsung US
Posted by: A random user
from Anthem, AZ
Expertise:Expert
Verified Purchase:Yes
These has to be the best choice for wireless listeners. The dedicated subwoofer adds a great deep sound while maintaining the midst and highs
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They're fine when they work
on November 3, 2025
Posted by: wishItWorked
Expertise:Intermediate
The OK:
The audio quality and noise protection are fine, I'm not an expert so I don't know how competitive they are.
The fit is a little loose (I have tried the different pads), but as long as you aren't working out its fine.
Battery works for me, charge case every couple days. buds and case both charge fast.
The audio quality and noise protection are fine, I'm not an expert so I don't know how competitive they are.
The fit is a little loose (I have tried the different pads), but as long as you aren't working out its fine.
Battery works for me, charge case every couple days. buds and case both charge fast.
The Bad:
But I have had several issues with the earbuds making deafening screeches (unprompted), boosting surrounding ambient noise to a nauseating level when in ambient mode, and the microphone completely failing after 6 months of moderate use (failing to pick up anything while on a call and producing static when running tests in the voice recorder app). The last problem might have been caused by a software update (just a guess), I am going in to try to get them repaired.
But I have had several issues with the earbuds making deafening screeches (unprompted), boosting surrounding ambient noise to a nauseating level when in ambient mode, and the microphone completely failing after 6 months of moderate use (failing to pick up anything while on a call and producing static when running tests in the voice recorder app). The last problem might have been caused by a software update (just a guess), I am going in to try to get them repaired.
Connects to phone and tablet fine, but if you save it as on option on a (non-Samsung) laptop it will try to connect even when the laptop is closed and not playing audio (stealing the audio from a phone that is playing audio)
Phone I used when getting these results.
Samsung S24 Fe.
Samsung S24 Fe.
Features
4
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R, November 4, 2025
Hello there,
Thank you for sharing your experience with the Galaxy Buds3 Pro. When enabling Active Noise Cancelling, Adaptive, or Ambient Sound, the sound from the sub-microphone (located on the top outer edge of your earbuds) is adjusted by the noise control mode and then transmitted through the speaker. However, touching or covering this area while putting on, removing, or adjusting your buds may cause the microphone to pick up sound, resulting in a beeping or howling noise. The Galaxy Buds3 Pro can automatically fine-tune audio settings like Ambient Sound, Adaptive Sound, and Active Noise Cancelling to improve your listening experience during music or calls. You can also manually enable these features via the Galaxy Wearable app. For more information, see the linked online article. If your microphone indicates concerns, it might be time for a firmware update, which can be done through the Wearable app. We also appreciate your feedback about the buds automatically connecting to your laptop when opened; this may be due to recent connections. To prevent this, manually disconnect them from your PC when not in use or disable auto-switching on your PC. Troubleshooting help is available in the Samsung Members app, where you can submit error reports, get real-time support, and review logs of your reports and their status. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. When enabling Active Noise Cancelling, Adaptive, or Ambient Sound, the sound from the sub-microphone (located on the top outer edge of your earbuds) is adjusted by the noise control mode and then transmitted through the speaker. However, touching or covering this area while putting on, removing, or adjusting your buds may cause the microphone to pick up sound, resulting in a beeping or howling noise. The Galaxy Buds3 Pro can automatically fine-tune audio settings like Ambient Sound, Adaptive Sound, and Active Noise Cancelling to improve your listening experience during music or calls. You can also manually enable these features via the Galaxy Wearable app. For more information, see the linked online article. If your microphone indicates concerns, it might be time for a firmware update, which can be done through the Wearable app. We also appreciate your feedback about the buds automatically connecting to your laptop when opened; this may be due to recent connections. To prevent this, manually disconnect them from your PC when not in use or disable auto-switching on your PC. Troubleshooting help is available in the Samsung Members app, where you can submit error reports, get real-time support, and review logs of your reports and their status. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Surprisingly Good Headphone
on November 3, 2025
Posted by: AfricanLionBat
[This review was collected as part of a promotion.] At first I wanted to have them. I was mad they were starting to look like Crapple products and I hated the paper button but I got used to that. Being able to adjust the volume is awesome. I still have my old buds but now I just wear these. They for very well. The only thing that still doesn't work great is the auto switch devices option. It never works right. These are not good peace and switching back and forth between the phone and computer. I have a windows computer and phone Link/Samsung account don't make it work better either. I wish it did, that would be so great. Please make it discoverable with the case closed 🙏
Value
4
Written by a customer while visiting Samsung US
Posted by: Mwells
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
These are hard to control, not easy to pause, adjust settings, etc. Not a fan of the design. Sound is good though.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R, November 4, 2025
Howdy Mwells,
Thank you for reaching out and sharing your experience with the Galaxy Buds3 Pro. With the Galaxy Buds3 and Buds3 Pro, you can control your music, phone calls, and various other features using the Pinch Control. Here’s a quick guide to help you maximize your use of the Galaxy Buds3 and Buds3 Pro, along with tips on what to do if Pinch Control isn’t functioning correctly.
**Pinch Control:**
- **Press the pinch area** until you hear a clicking sound.
- **Single pinch:** Play/Pause a song, Answer/End a call, Stop the “Read notifications aloud” feature, Stop using “Voice detection” or “Siren detection” features.
- **Double pinch:** Play the next song.
- **Triple pinch:** Play the previous song. (If you pinch three times within 3 seconds after a song starts, it will play from the beginning.)
- **Pinch and hold:** Activate a preset function (default is noise control mode) or reject a call.
**Swipe Control:**
- **Slide your finger along the swipe area.**
- **Swipe up and down:** Adjust the volume.
We hope this information is helpful. Thank you for your feedback and for choosing Samsung!
-Ty
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Thank you for reaching out and sharing your experience with the Galaxy Buds3 Pro. With the Galaxy Buds3 and Buds3 Pro, you can control your music, phone calls, and various other features using the Pinch Control. Here’s a quick guide to help you maximize your use of the Galaxy Buds3 and Buds3 Pro, along with tips on what to do if Pinch Control isn’t functioning correctly.
**Pinch Control:**
- **Press the pinch area** until you hear a clicking sound.
- **Single pinch:** Play/Pause a song, Answer/End a call, Stop the “Read notifications aloud” feature, Stop using “Voice detection” or “Siren detection” features.
- **Double pinch:** Play the next song.
- **Triple pinch:** Play the previous song. (If you pinch three times within 3 seconds after a song starts, it will play from the beginning.)
- **Pinch and hold:** Activate a preset function (default is noise control mode) or reject a call.
**Swipe Control:**
- **Slide your finger along the swipe area.**
- **Swipe up and down:** Adjust the volume.
We hope this information is helpful. Thank you for your feedback and for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible execution
on November 6, 2025
Posted by: Your mother
Expertise:Intermediate
So the find my earbud never works no matter how close I am I can literally tap the earbud with my phone and it doesn't do anything also the live translate doesn't work with s23+ apparently my phone is to old
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, November 7, 2025
Hello there,
When your phone and earbuds are both updated and connected through the SmartThings app or Samsung Find, features like tap-to-locate become very helpful. For guidance on setting up SmartThings and Samsung Find, refer to the linked article below. The Live translate feature on select Galaxy phones, such as the S23+, makes it easy to overcome language barriers during calls and messages. Just ensure your device runs the One UI 6.1 software. More information on how live translation works is available via the provided link. Your feedback helps demonstrate the versatility of the Buds3 Pro when paired with Galaxy devices. Thank you for choosing Samsung.
Use Live Translate on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10000935/#:~:text=The%20One%20UI%206.1%20software,5G%2C%20and%20Tab%20S8+%205G.
Set up the SmartThings app on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002533/
-Ty
Samsung Support
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When your phone and earbuds are both updated and connected through the SmartThings app or Samsung Find, features like tap-to-locate become very helpful. For guidance on setting up SmartThings and Samsung Find, refer to the linked article below. The Live translate feature on select Galaxy phones, such as the S23+, makes it easy to overcome language barriers during calls and messages. Just ensure your device runs the One UI 6.1 software. More information on how live translation works is available via the provided link. Your feedback helps demonstrate the versatility of the Buds3 Pro when paired with Galaxy devices. Thank you for choosing Samsung.
Use Live Translate on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10000935/#:~:text=The%20One%20UI%206.1%20software,5G%2C%20and%20Tab%20S8+%205G.
Set up the SmartThings app on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002533/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kenosha wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Perfect fit with perfect sound. More than just ear buds. Translate feature is spot on. Couldn't be happier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US