Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,968 Reviews)
Rating breakdown 13,968 reviews
5 Stars
9,555
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Silence is golden
on October 21, 2025
Posted by: Mannyfresh
[This review was collected as part of a promotion.] Absolutely stunning sound and the noise canceling is pure gold. Even with a low volume, or with a break in sound as a track changes the silence is surreal! Absolutely love them!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Pain
on October 22, 2025
Posted by: Try4ad
Expertise:Beginner
Very nice features and sometimes the ai won't even budge forreal i literally had to scream also these buds hurts my ear cartilage so BADDD like I'm in severe pain
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R, October 23, 2025
Hello Try4ad,
Thank you for sharing your experience with your Galaxy Buds3 Pro. First and foremost, the Galaxy Buds3 Pro design is intended to allow for a comfortable fit in your ear. We recommend refraining from continuous use if they are causing you pain. Additionally, if the fit is not suiting your ears, you can change the tips to achieve a better fit. Ear shape matters, and it is essential to find an earbud that fits your preferences.
When using features that require speaking into the earbuds, please ensure the microphone is positioned correctly to capture your voice. For more information on how to adjust your earbuds for optimal speaking performance, please refer to the link provided below. We thank you for your review. Thank you for being a part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Buds3 Pro. First and foremost, the Galaxy Buds3 Pro design is intended to allow for a comfortable fit in your ear. We recommend refraining from continuous use if they are causing you pain. Additionally, if the fit is not suiting your ears, you can change the tips to achieve a better fit. Ear shape matters, and it is essential to find an earbud that fits your preferences.
When using features that require speaking into the earbuds, please ensure the microphone is positioned correctly to capture your voice. For more information on how to adjust your earbuds for optimal speaking performance, please refer to the link provided below. We thank you for your review. Thank you for being a part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy them.
on October 23, 2025
Posted by: Jace
from Netherlands
Expertise:Expert
Such a bad product, they are a poor fit, and the worst of all is that they stop charging at some point.
They went for repair and came back.
Only "cleaned" it.
Wore them once and left earbud stopped charging again.
They went for repair and came back.
Only "cleaned" it.
Wore them once and left earbud stopped charging again.
Please fix your product.
Ive been using since the Earbuds 1 and 2 <- NEVER AN ISSUE.
Ive been using since the Earbuds 1 and 2 <- NEVER AN ISSUE.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R, October 23, 2025
Hi Jace,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. We appreciate your feedback on the design and understand that fit preferences vary. Trying different tips might improve the fit. You can also refer to our guide below on how to achieve a better fit with your Galaxy Buds3 Pro. Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. Additionally, you can opt for Samsung Care+ to extend coverage and support on eligible devices. Please contact our Samsung Support Team to explore warranty options. We are here to assist. Thank you for choosing Samsung!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. We appreciate your feedback on the design and understand that fit preferences vary. Trying different tips might improve the fit. You can also refer to our guide below on how to achieve a better fit with your Galaxy Buds3 Pro. Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. Additionally, you can opt for Samsung Care+ to extend coverage and support on eligible devices. Please contact our Samsung Support Team to explore warranty options. We are here to assist. Thank you for choosing Samsung!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best headphones money can buy
on October 23, 2025
Posted by: Ebontain
[This review was collected as part of a promotion.] My Galaxy AI has been an invaluable tool for my bud3 pro
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My new best Buds
on October 24, 2025
Posted by: Citeevu
[This review was collected as part of a promotion.] Sound quality and phone call quality are insanely good. My only complaint is that I listen to them so much that the battery dies. I've never used earbuds this much in my life before. They're great for watching YouTube they're great for listening and speaking in the adaptive controls are amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible. By far the best Buds yet.
on October 24, 2025
Posted by: Tony95868
Phenomenal sound! Full and Crystal clear! Needs more ear tip sizes.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Cool and useful addition to my phone
on October 25, 2025
Posted by: Bestkr
[This review was collected as part of a promotion.] Good sound in a small package that is easy to carry. Noice canceling is good when needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ear tips replacement
on October 31, 2025
Posted by: Alex
from Sheboygan wi
Expertise:Intermediate
Sound is okay, it sucks that you guys don't sell ear tips replacement
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R, November 5, 2025
Hello Alex,
Thank you for reaching out and sharing your insight on your Galaxy Buds3 Pro. We love to hear that you are enjoying the sound quality of your Galaxy Buds3 Pro. If you have questions about replacement parts and options, please contact our Samsung Support Team for assistance. We are here to help. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your insight on your Galaxy Buds3 Pro. We love to hear that you are enjoying the sound quality of your Galaxy Buds3 Pro. If you have questions about replacement parts and options, please contact our Samsung Support Team for assistance. We are here to help. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US