Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,968 Reviews)
Rating breakdown 13,968 reviews
5 Stars
9,555
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Kadeem
from LOUISIANA
Expertise:Expert
Verified Purchase:Yes
My earbuds are defective. The battery on my right bud doesn't last longer then 30 minutes. Besides that overall they're pretty good.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, October 10, 2025
Hey Kadeem,
Thank you for sharing your experience with the Galaxy Buds3 Pro. You noted that one earbud’s battery drains faster, and we value your feedback. The Buds3 Pro aim to provide balanced performance with clear, high-quality sound. Your input helps us enhance the mix of battery life, fit, and sound quality, ensuring the Buds continue to evolve to meet the needs of dedicated Galaxy users. Please see the linked article for tips on optimizing your Galaxy Buds battery for longer use. We appreciate your support for Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your experience with the Galaxy Buds3 Pro. You noted that one earbud’s battery drains faster, and we value your feedback. The Buds3 Pro aim to provide balanced performance with clear, high-quality sound. Your input helps us enhance the mix of battery life, fit, and sound quality, ensuring the Buds continue to evolve to meet the needs of dedicated Galaxy users. Please see the linked article for tips on optimizing your Galaxy Buds battery for longer use. We appreciate your support for Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Good listening, awful microphone
on October 8, 2025
Posted by: Tramston
from Boston
Expertise:Intermediate
Every person I called while using these headphones said they couldn't hear me. The listening sound quality was great, and this was my 4th set of Samsung buds in the last 5-6 years so I'm a fan in general, but this version I had to return because the microphone(s) were awful
Features
5
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R, October 10, 2025
Greetings Tramston,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. You praised the excellent audio quality and pointed out areas for enhancing call clarity. Samsung is always working to improve its microphone array and noise pickup technology to ensure calls are just as clear as music playback. Your insights from experienced Galaxy users help us uphold the high standards that make our Buds a leader in immersive, high-quality audio. For more tips on improving call quality by adjusting the microphone mode, please refer to the article linked below. We appreciate your review and thank you for being part of the Samsung family!
Change the microphone mode on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002555/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your detailed feedback on the Galaxy Buds3 Pro. You praised the excellent audio quality and pointed out areas for enhancing call clarity. Samsung is always working to improve its microphone array and noise pickup technology to ensure calls are just as clear as music playback. Your insights from experienced Galaxy users help us uphold the high standards that make our Buds a leader in immersive, high-quality audio. For more tips on improving call quality by adjusting the microphone mode, please refer to the article linked below. We appreciate your review and thank you for being part of the Samsung family!
Change the microphone mode on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002555/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Minnesota Magic
Expertise:Intermediate
Verified Purchase:Yes
People say that I sound really muffled on the phone biggest downfall. Great sounds quality though and battery life
Response from Samsung USBy R&R, October 22, 2025
Hola Minnesota Magic,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. If you notice the mic on your earbuds is muffled during calls or recording, please check if the microphone hole is blocked; otherwise, sound may not be appropriately input. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Use a clean, dry, soft brush or cotton swab to remove earwax or other debris. After using the earbuds, wipe them with a smooth, dry cloth. Keep the earbuds dry. Be careful not to get the earbuds wet or let liquid enter them. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Note: When removing foreign substances, do not use a sharp razor, etc., and do not use excessive force. The microphone hole, speaker, and air duct may be damaged if they are tampered with. You may solve the microphone issue by resetting the earbuds. Tap the Galaxy Wearable app > Earbuds settings > Reset and follow the on-screen instructions to complete the factory reset process. If further assistance is needed, please do not hesitate to reach out to our Samsung Support Team. Thank you for your review. We are happy to have you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. If you notice the mic on your earbuds is muffled during calls or recording, please check if the microphone hole is blocked; otherwise, sound may not be appropriately input. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Use a clean, dry, soft brush or cotton swab to remove earwax or other debris. After using the earbuds, wipe them with a smooth, dry cloth. Keep the earbuds dry. Be careful not to get the earbuds wet or let liquid enter them. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Note: When removing foreign substances, do not use a sharp razor, etc., and do not use excessive force. The microphone hole, speaker, and air duct may be damaged if they are tampered with. You may solve the microphone issue by resetting the earbuds. Tap the Galaxy Wearable app > Earbuds settings > Reset and follow the on-screen instructions to complete the factory reset process. If further assistance is needed, please do not hesitate to reach out to our Samsung Support Team. Thank you for your review. We are happy to have you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I feel like I'm sitting in a live concert!
on October 10, 2025
Posted by: MissusT
[This review was collected as part of a promotion.] The noise cancellation on these earbuds are so good I literally thought I was stroking out it was so quiet. I couldn't even hear the normal ringing in my own ears. Listening to music sounds like you're actually in a concert hall. Listening to an audiobook sounds like you're sitting next to the narrator. I put the earbuds in and I forget everything else in the world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mid grade for premium price
on October 10, 2025
Posted by: Wing005
[This review was collected as part of a promotion.] I'd say the Galaxy buds3 pro leave a lot to be desired. The battery capacity is pretty low on a single charge if you use any of the noise controls. Sound quality is pretty mid. Microphone quality isn't great, I get a lot of complaints of sounding muffled when using them on the phone. I really only use them for music so there's plenty they can do I don't use or know how to do with them which is why I give them 3 stars instead of 2.
Value
3
Response from Samsung USBy R&R, October 22, 2025
Hello Wing005,
Thank you for sharing your review of your Galaxy Buds3 Pro. We appreciate your insight, and you tell us how your buds accompany you through your day. For extended battery life, keep in mind that optimization is key. When you use certain features over an extended period, you may notice battery life declines faster. You have the option to adjust using the Galaxy Wearable app. Please check it out and find the setting that works best for you. More information will be linked below. If you receive feedback that your mic sounds muffled, check your earbuds to ensure there isn’t any debris or buildup in the microphone area. If necessary, perform a hard reset on your earbuds. If further assistance is needed, please reach out to our Samsung Support Team. Thank you for your review. We value you as a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your review of your Galaxy Buds3 Pro. We appreciate your insight, and you tell us how your buds accompany you through your day. For extended battery life, keep in mind that optimization is key. When you use certain features over an extended period, you may notice battery life declines faster. You have the option to adjust using the Galaxy Wearable app. Please check it out and find the setting that works best for you. More information will be linked below. If you receive feedback that your mic sounds muffled, check your earbuds to ensure there isn’t any debris or buildup in the microphone area. If necessary, perform a hard reset on your earbuds. If further assistance is needed, please reach out to our Samsung Support Team. Thank you for your review. We value you as a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Future Is in My Ears Galaxy Buds 3 Pro Deliver
on October 10, 2025
Posted by: AmbientDude
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro aren’t just earbuds — they’re smart companions. Samsung’s Galaxy AI surprised me with how practical it is. Using Live Translate during a conversation with a Spanish-speaking coworker felt like having a personal interpreter.
The AI Adaptive Sound instantly shifts from noise canceling to ambient when I move from my car into a busy hallway, no tapping required. And voice commands like “Play the next song” work flawlessly, keeping my hands free during long CNA shifts.
Paired with my Galaxy S24 Ultra, the experience feels seamless — like the whole ecosystem is working with me. These AI features aren’t gimmicks; they’ve quietly become part of my daily rhythm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect workout companion
on October 10, 2025
Posted by: Agaborn
[This review was collected as part of a promotion.] I really like the new design on these, they fit great, and noise canceling works well too! Rock them almost everyday while at the gym, also really like the stop playback feature when you start talking. Also pair well with the watch and phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Premium Sound Meets Smart Features
on October 10, 2025
Posted by: niftynexus
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro take Samsung’s wireless audio experience to the next level, offering exceptional sound quality, intelligent noise cancellation, and seamless ecosystem integration. With a refined design and Galaxy AI-powered enhancements, they’re a strong contender in the premium earbuds market.
Pros
* Excellent sound quality with 24-bit Hi-Fi support
* Effective Adaptive ANC and ambient sound modes
* Comfortable, secure fit with sleek premium design
* Strong Galaxy ecosystem integration and Galaxy AI features
* Wireless charging + IP57 water resistance.
* Effective Adaptive ANC and ambient sound modes
* Comfortable, secure fit with sleek premium design
* Strong Galaxy ecosystem integration and Galaxy AI features
* Wireless charging + IP57 water resistance.
Cons
* Battery life could be better compared to rivals (like Sony WF-1000XM5)
* Some features are limited to Samsung devices
* Slightly higher price tag
* Touch controls can be overly sensitive at times
* Battery life could be better compared to rivals (like Sony WF-1000XM5)
* Some features are limited to Samsung devices
* Slightly higher price tag
* Touch controls can be overly sensitive at times
Verdict
The Galaxy Buds3 Pro are a refined and intelligent pair of earbuds that deliver premium sound, adaptive noise control, and a deep connection with Samsung’s ecosystem. While the battery life and ecosystem lock-in may deter some, they remain an excellent choice for Galaxy users seeking high-end audio with smart functionality.
The Galaxy Buds3 Pro are a refined and intelligent pair of earbuds that deliver premium sound, adaptive noise control, and a deep connection with Samsung’s ecosystem. While the battery life and ecosystem lock-in may deter some, they remain an excellent choice for Galaxy users seeking high-end audio with smart functionality.
Value
4
Written by a customer while visiting Samsung US