Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,037 Reviews)
Rating breakdown 14,037 reviews
5 Stars
9,605
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Las Vegas
Expertise:Expert
Verified Purchase:Yes
Not really a fan of these buds. They were a replacement for the previous generation and I can tell you they fall out way more often then the previous generation. The sound quality is ok but it entirely depends on the placement of the buds. I don't the quiet I had when I had both buds in and noise canceling was active.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, February 7, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Michael! We appreciate your feedback as it helps us improve constantly. Regarding your experience with the fit, we know that earbud comfort can vary from person to person. To enhance your experience, we encourage you to try the different sizes of ear tips included with your Galaxy Buds3 Pro. Finding the right fit can greatly improve stability and sound quality. For sound quality, we recommend exploring the Adaptive Sound feature. This automatically adjusts the volume based on your surroundings. Additionally, you can customize the equalizer settings in the Galaxy Wearable app, allowing you to tailor the audio to your preference. In regards to the noise cancellation, ensure that the Active Noise Cancellation feature is activated through the Galaxy Wearable app. This can help create a more immersive listening experience. If you have any further concerns or need assistance, please reach out to us at Samsung Support. We're here to help you enjoy your Galaxy Buds3 Pro!
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Written by a customer while visiting Samsung US
Customer Rating
3
Disconnect
on February 6, 2025
Posted by: Jupiter
Expertise:Expert
They sound good.
The bult quality is ok.
They disconnect from my phone (s24u) at random and try to connect to my laptop (360 pro 4) and vice versa. They end up connecting back to neither.
That is sooooo frustrating. You'd think that after so many gens they would get that right, right?
Noise canceling is good.
Controls are good.
Seal is good.
The bult quality is ok.
They disconnect from my phone (s24u) at random and try to connect to my laptop (360 pro 4) and vice versa. They end up connecting back to neither.
That is sooooo frustrating. You'd think that after so many gens they would get that right, right?
Noise canceling is good.
Controls are good.
Seal is good.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
4
Response from Samsung USBy R&R Team, February 7, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We truly appreciate your feedback. It’s great to see that you enjoy the sound quality, build quality, noise canceling, controls, and seal. These features are designed to provide an exceptional listening experience, and we’re glad they resonate with you. For the connectivity aspects you mentioned, let's explore some steps to enhance your pairing experience. First, ensure that both your Galaxy S24 Ultra and Galaxy Book Pro 360 are running the latest software updates. Keeping your devices updated can significantly enhance connectivity stability. Next, you might want to clear the Bluetooth cache on both devices. For your phone, go to Settings > Apps > Show system apps > Bluetooth > Storage > Clear Cache. This can help refresh the Bluetooth connection. Additionally, make sure that both devices are within close range when connecting. If you’d like more control over which device the Galaxy Buds connect to, consider turning off the 'Auto Switch' feature temporarily. You can do this in the Wearable app by going to the Advanced settings and toggling off Auto Switch. This adjustment may help maintain a stronger connection with your preferred device. We want your experience with the Galaxy Buds3 Pro to be nothing short of incredible. If you have any further questions, please don’t hesitate to reach out to us at Samsung Support. We’re here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Absolutely love the shape/design!
on February 7, 2025
Posted by: IkeTech
[This review was collected as part of a promotion.] The design shape is spot on! They fir very comfortably in my small ears and never try to fall out. The sound quality is amazing, as well as the noise canceling. Battery life is excellent.
The only reason I didn't give this product 5 stars, is the durability. I've owned these for only a few months and there are already cracks formed at the top of the buds themselves, not the case. Not sure what causes this, maybe the battery?
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrade
on February 7, 2025
Posted by: Smsng4eva
[This review was collected as part of a promotion.] Upgrading from old buds to these new buds have been a very noticeable difference in excellence. Great buds in my opinion and highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound quality.
on February 7, 2025
Posted by: GreyGhost74
[This review was collected as part of a promotion.] The sound is crystal clear, the noise cancelation is the best feature. It focuses on speech instead of the background noise for both user and the person on the other end. Music sounds are pushed to its finest, bass, treble, mids and highs you hear all of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Estos audífonos están a otro nivel más allá
on February 7, 2025
Posted by: Eros15
[This review was collected as part of a promotion.] Estos audífonos me encantaron, al grabar, graban el sonido en 360 grados lo que hace que puedas escuchar justamente de donde viene el sonido de tu video, uso los audífonos en todas partes, en la escuela, en el gimnasio, en mi casa, y me encantan por que son tan cómodos que olvido que los tengo puestos, además de que si se me pierde alguno o me quedé dormido en mi cama y no se donde lo deje, lo localizó con la app, y los encuentro muy rápido, su calidad de sonido es increíble, los puedo usar por horas y no se les acaba la bateria, 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Out of this world.
on February 7, 2025
Posted by: Jblackstrange
[This review was collected as part of a promotion.] Ive had these since they came available and being honest The Galaxy Buds keep getting better and better each time they come up with new ones. Great Sound, Great Fit, Awesome in every aspect. It's worth upgrading
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 7, 2025
Posted by: Popcornkid
[This review was collected as part of a promotion.] I love the sound quality
They fit in my ears well
The light are amazing
The battery life is so long
They fit in my ears well
The light are amazing
The battery life is so long
Value
5
Written by a customer while visiting Samsung US