Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,968 Reviews)
Rating breakdown 13,968 reviews
5 Stars
9,555
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Buds 3 Pro - Cushions!
on October 5, 2025
Posted by: StrictOpinions
[This review was collected as part of a promotion.] I love the way these earbuds sound. The noise canceling and volume are perfect. I would have been exceptionally impressed with a selection of cushions for a device of this caliber. I struggle to get the fit test to pass no matter how I orient the earbuds. Still though, they sound fantastic and the squeeze and swipe controls are intuitive and customizable. The Buds 3 Pro integrate well with Galaxy AI and all my other devices. Just need a better selection of in-the-box cushions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Its worth the money
on October 5, 2025
Posted by: Salaadino
[This review was collected as part of a promotion.] It's a cool design. I got it to take calls while driving so I wouldn't have to hold my phone. It's a nice upgrade from my Buds 2.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it especially if you have multiple galaxy dev
on October 5, 2025
Posted by: Sammy156
[This review was collected as part of a promotion.] I have a samsung laptop and phone and these pair really well with the galaxy buds. I can switch between devices seamlessly and that is lovely. It also works really well with galaxy Ai on both devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These bubs has. Wonderful features
on October 5, 2025
Posted by: Alecia902
[This review was collected as part of a promotion.] The best quality clear sound best fit for eats1😀😀😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest item
on October 6, 2025
Posted by: Eddie20
[This review was collected as part of a promotion.] Love my ear buds works great with my S25 plus and my galaxy ultra watch. Would recommend to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Did I make mistake by buying this?
on October 6, 2025
Posted by: Das P
from East Coast, US
Expertise:Intermediate
Frustrating.
I have many samsung Devices and this headphone is least favorite one on day one. With Samsung Phone, I thought experiencing this headphone would be breeze but I don't seem to find how I can adjust audio settings of this headphones. Miraculously, Samsung does not support Buds3 Pro on wearable.
But I don't seem to find the settings under Settings > Bluetooth either.
I have many samsung Devices and this headphone is least favorite one on day one. With Samsung Phone, I thought experiencing this headphone would be breeze but I don't seem to find how I can adjust audio settings of this headphones. Miraculously, Samsung does not support Buds3 Pro on wearable.
But I don't seem to find the settings under Settings > Bluetooth either.
Response from Samsung USBy R&R, October 7, 2025
Hi there Das P, \nThank you for sharing your thoughts on your Galaxy Buds3 Pro. These earbuds can automatically adjust sound settings, such as Ambient sound, Adaptive sound, and Active noise canceling, to enhance your listening experience during music playback or calls. You can also manually activate these features through the Galaxy Wearable app. For detailed instructions, please see the linked YouTube video below on locating your Galaxy Buds3 Pro within the Samsung Wearable app. We value your feedback and appreciate your choice of Samsung.\nUse the Wearable app and SmartThings to find your Galaxy Buds | Samsung US\nhttps://www.youtube.com/watch?v=UUFCE2MqNIQ\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Posted by: Jean
Expertise:Intermediate
Verified Purchase:Yes
My Samsung earbuds left side don't want charge less than 3 weeks 😒😒
Response from Samsung USBy R&R, October 10, 2025
Good day Jean,
Thank you for reviewing the Galaxy Buds3 Pro. You mentioned one side isn't holding a charge, and we value your feedback. The Buds3 Pro offer immersive sound and adaptive noise control within a sleek, ergonomic design. Your insights emphasize the importance of durability and thoughtful design for a better listening experience, informing future Galaxy Buds development. Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty. Additionally, you can extend coverage with Samsung Care+ on eligible devices for added support. Contact our Samsung Support Team to learn more about warranty options. We’re here to assist you. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing the Galaxy Buds3 Pro. You mentioned one side isn't holding a charge, and we value your feedback. The Buds3 Pro offer immersive sound and adaptive noise control within a sleek, ergonomic design. Your insights emphasize the importance of durability and thoughtful design for a better listening experience, informing future Galaxy Buds development. Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty. Additionally, you can extend coverage with Samsung Care+ on eligible devices for added support. Contact our Samsung Support Team to learn more about warranty options. We’re here to assist you. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kayon
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
It looks and feels great....Love the upgrades. The right earbud stopped charging after a few days of me receiving it though so I am returning it.
I would recommend this to a friend!
Design
5
Value
5
Response from Samsung USBy R&R, October 10, 2025
Hey Kayon,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. You noted their comfortable fit and design, and shared your thoughts on charging consistency. The Buds3 Pro reflect an improvement in sound and craftsmanship, aimed at enhancing daily listening and connectivity. Reviews like yours help us ensure future updates uphold the reliability and innovation Galaxy fans expect. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty for each item. We also offer the option to extend coverage with Samsung Care+ on eligible devices, providing additional protection and support. Thank you for your feedback; we look forward to hearing from you. We’re here to help—thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your detailed feedback on the Galaxy Buds3 Pro. You noted their comfortable fit and design, and shared your thoughts on charging consistency. The Buds3 Pro reflect an improvement in sound and craftsmanship, aimed at enhancing daily listening and connectivity. Reviews like yours help us ensure future updates uphold the reliability and innovation Galaxy fans expect. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty for each item. We also offer the option to extend coverage with Samsung Care+ on eligible devices, providing additional protection and support. Thank you for your feedback; we look forward to hearing from you. We’re here to help—thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US