Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,035 Reviews)
Rating breakdown 14,035 reviews
5 Stars
9,603
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Rob C
from Crestline Ca
Expertise:Intermediate
Verified Purchase:Yes
These are amazing! Great sound. Great app. Huge thumbs up!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great when the left earbud actually charges.
on January 19, 2025
Posted by: Offhand
from Perrysburg, OH
When they work right they're great but the left one struggles to touch the charging contacts due to the stupid design change.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
4
Response from Samsung USBy R&R Team, January 21, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We are excited to learn that they provide an outstanding audio experience when they are functioning properly. The Galaxy Buds3 Pro features a Dual Amplifier powered by our first-ever independently controlled woofer and tweeter, allowing you to enjoy a wide range of sound. To enhance your experience with the left earbud and ensure optimal performance, consider following these seven troubleshooting steps: First, make sure you’re using the included USB cable and a Samsung-approved wall adapter. Ensure that the earbuds are seated correctly inside the case to facilitate proper charging, and verify that the charging contacts inside the case and on the earbuds are clean and free of debris. Additionally, make sure that the earbud tips and wingtips are installed correctly, as improper installation can affect charging. Lastly, check the indicator light on the charging case to determine the charging status of your earbuds. By following these steps, you can enhance your overall experience. Don't forget to check for updates on the Galaxy Wearable app, as the latest version can improve performance. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Steve
from Gainesville,VA
Expertise:Intermediate
Verified Purchase:Yes
Sounds great and very easy to pairing to samsung products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: J831
from California
Expertise:Expert
Verified Purchase:Yes
Terrible. Absolute garbage. When it comes to phone calls, people can't hear me at all. I've gotten three separate devices, had to return all of them.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 21, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, J831. We understand that call quality is a crucial aspect of your earbuds, and we want to help you get the best experience possible. The Galaxy Buds3 Pro is designed with advanced microphone technology to enhance voice clarity during calls. To ensure optimal performance, please check that the earbuds are seated properly in your ears for a secure fit. It’s also important to keep the firmware updated, which you can do through the Galaxy Wearable app on your smartphone, as this can enhance your overall experience. If you still notice any concerns with call clarity, consider resetting your Galaxy Buds3 Pro following the instructions in the Galaxy Wearable app. We appreciate your feedback and are here to ensure you have a great experience with your Galaxy Buds3 Pro, so feel free to reach out to us at Samsung Support for any further questions. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Rocky
from San Diego
Expertise:Expert
Verified Purchase:Yes
The buds are amazing. The sound quality and features is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad choice
on January 19, 2025
Posted by: Igor
from Florida
Expertise:Intermediate
1. When you install only the right earphone, a sharp squeak (grinding) appears from it, and it is constantly repeated if the left earphone is not installed. If you install the left earphone before the right one, then this does not happen. When I first bought these headphones, this problem did not exist, it appeared after 2–3 months of using them.
2. Regardless of what size rubber earbuds you use, the headphones do not stay in your ears, you have to constantly adjust them.
I really regret that I changed the Galaxy Buds2 Pro headphones to Galaxy Buds3 Pro
2. Regardless of what size rubber earbuds you use, the headphones do not stay in your ears, you have to constantly adjust them.
I really regret that I changed the Galaxy Buds2 Pro headphones to Galaxy Buds3 Pro
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 21, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Igor. Your feedback is invaluable, and we want to address your concerns. We understand that it can be surprising to hear a sharp squeak from the right earphone when the left one isn't installed. To enhance your experience, please ensure that the earphones are updated to the latest software version through the Galaxy Wearable app. Additionally, resetting the earbuds by pressing and holding the touchpads on both earbuds until you hear a series of beeps may improve performance. Regarding the fit, it's essential for the earbuds to sit securely. Trying out all the different sizes of rubber tips that come with the Galaxy Buds3 Pro can help you find the most comfortable and stable fit. The Earbud Fit Test feature in the Galaxy Wearable app is also available to assist in choosing the best option for your ears. The goal is to ensure everyone enjoys the Galaxy Buds3 Pro to the fullest, and we hope these suggestions help! If there are any additional questions or if further support is needed, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: James
Verified Purchase:Yes
They are smaller than my last ear buds and don't fall out as much.
The smaller case fits in my pocket easier.
They have great noise canceling ability. This is nice when I am flying.
The smaller case fits in my pocket easier.
They have great noise canceling ability. This is nice when I am flying.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Samsung User
from Orange County, Calif.
Expertise:Expert
Verified Purchase:Yes
I recently purchased the Silver Samsung Galaxy Buds3 Pro during Black Friday, and they’ve quickly become an essential part of my daily routine. These earbuds not only deliver top-tier sound quality but also boast a sleek, modern design that feels premium without being too flashy.
The sound is absolutely stellar, with clear highs, deep lows, and crisp mids, making them perfect for all kinds of music, podcasts, and even phone calls. The noise cancellation is fantastic, blocking out background distractions, and the ambient sound mode is equally impressive when I need to stay aware of my surroundings.
One of the things I love most about these buds is how easy they are to operate. The touch controls are intuitive, allowing me to adjust the volume, change tracks, and take calls without fumbling with buttons. The fit is comfortable, and they stay securely in place, even during workouts. Plus, the battery life is outstanding—hours of playback on a single charge.
Overall, the Samsung Galaxy Buds3 Pro are a game changer, offering excellent sound, style, and simplicity. I’m so glad I bought them on Black Friday, and they’ve definitely exceeded my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US