Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,968 Reviews)
Rating breakdown 13,968 reviews
5 Stars
9,555
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Richard
from San Jose, CA
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the Buds 2 and...I don't like these as much. The fit is awkward and maybe because of the fit, music sounds flat. Don't get me wrong, the quality of the audio is fine, but there's barely any bass and the ANC can be unhelpful at times. There are improvements though. The battery is great and the voice awareness mode is impressive and helpful when I'm in the office. They are very light and my be affecting how I perceive them in my ear. I'm sure the sound problems can probably be fixed with an update or something, but just overall...if I had to do this purchase over again, right now, I would have probably gone with a different model.l or Samsung buds.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, October 22, 2025
Hi Richard,
Thank you for reaching out and sharing your insight on your Galaxy Buds3 Pro. Newer Samsung Galaxy earbuds include Active noise canceling! When this feature is turned on, it will block out noise in the nearby area so that you can be fully immersed in your music. If you ever need to be aware of your surroundings, turn off Active noise canceling. Please find out more about active noise cancellation and how to adjust it to your liking by checking out the article linked below.
We know the fit of the Galaxy Buds3 Pro is different than previous generations. It's really all about getting the proper alignment for the best sound quality. Galaxy Buds3 Pro come with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Check the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you. Insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forward and backward until the fit feels right. The articles linked below provide more details on how to get the right fit and adjust the ANC on your Galaxy Buds3 Pro. Thank you for your review. We are happy you are on the Samsung journey with us.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for reaching out and sharing your insight on your Galaxy Buds3 Pro. Newer Samsung Galaxy earbuds include Active noise canceling! When this feature is turned on, it will block out noise in the nearby area so that you can be fully immersed in your music. If you ever need to be aware of your surroundings, turn off Active noise canceling. Please find out more about active noise cancellation and how to adjust it to your liking by checking out the article linked below.
We know the fit of the Galaxy Buds3 Pro is different than previous generations. It's really all about getting the proper alignment for the best sound quality. Galaxy Buds3 Pro come with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Check the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you. Insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forward and backward until the fit feels right. The articles linked below provide more details on how to get the right fit and adjust the ANC on your Galaxy Buds3 Pro. Thank you for your review. We are happy you are on the Samsung journey with us.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great command
on October 2, 2025
Posted by: Subbu123
[This review was collected as part of a promotion.] I use this samsung buds for streaming gaming and calls meetings and every purpose
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable design & good sound
on October 4, 2025
Posted by: weirraru
[This review was collected as part of a promotion.] has great sound with really nice bass, the fit is comfortable and while i was hesitant with it possibly looking clunky, it feels great which quickly made my like for it outweigh its appearance. the noise cancelling is great as well as the ambient setting allowing me to just zone in and focus on work i need to get done and still pay attention to those around me should i need it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High Quality Headphones
on October 4, 2025
Posted by: SEAfisher
[This review was collected as part of a promotion.] I bought these headphones originally with an S20 Ultra. What really hooked me was the Galaxy AI feature with translation in the headphones. I did not realize the S20 could not use that feature yet. Now I have an S24 and can utilize the feature. I am a huge fan of the sound quality and customization of the headphones. The translation feature is sweet now that I can use it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung ear buds
on October 4, 2025
Posted by: Bughouse69
[This review was collected as part of a promotion.] Could not get them to fit right. The hard plastic was rubbing a blisters inside my ear.
Value
1
Response from Samsung USBy R&R, October 7, 2025
Hi Bughouse69, \nThank you for sharing your experience with your Galaxy Buds3 Pro. We recognize how crucial comfort is when wearing your buds daily, and finding the right fit often requires some adjustments. If wearing them causes discomfort, please discontinue use. Properly fitting earbuds offer improved sound quality, greater comfort, and a secure fit. Ill-fitting earbuds can cause discomfort, sound leaks, and may fall out, especially during activities like jogging. Make sure you have the correct size of ear tips, which should fit snugly without gaps to prevent sound leaks and optimize audio quality. After selecting the right tips, check the earbuds for the L and R markings. Insert the R earbud into your right ear with the R facing you, and similarly for the L into your left ear with the L facing you. Angle the earbuds slightly so the microphone points toward your mouth. Adjust the fit by rotating them until comfortable. You can also perform an earbud fit test to verify the proper fit. For more tips, refer to the online resource linked below. Thank you for your review and for choosing Samsung. \nHow to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE\nhttps://www.samsung.com/us/support/answer/ANS10003519/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
Snug fit in tiny ears
on October 4, 2025
Posted by: PrettiNPink
[This review was collected as part of a promotion.] I tend to always loose my buds because they fall right outta my ears. With these I haven't lost one yet. I enjoyed the fact that they came with multiple extra buds so you can decide which size is best for you I love how they cancel out all outside noise giving the call or song a crisp, clean, vocals without any disturbance. These are by far my favorite pair of buds yet. Highly recommend you get yourself a pair!
Value
5
Written by a customer while visiting Samsung US
Posted by: ldjb
from NYC
Expertise:Expert
Verified Purchase:Yes
Samsung have nailed the earbuds with the third try. The Galaxy Buds 3 deliver reliable performance, rich sound quality, and clear audio across all uses—whether you’re taking phone calls, listening to music, or enjoying podcasts. The noise canceling is particularly impressive, easily drowning out background hums such as the steady drone of an airplane.Battery life is strong enough for long days and commutes, and the fit is comfortable without feeling heavy in the ear. Call quality holds up even in noisy environments, making them a dependable option for work and travel alike.
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
These buds have great sound; design & features
on October 5, 2025
Posted by: Native23
[This review was collected as part of a promotion.] I use my Galaxy Buds3 Pro everyday. Wear them at work, out walking, sitting outside. I love how the Ambient setting is so clear. When I use Galaxy AI, it's very simple. I recommend these buds!!
Value
4
Written by a customer while visiting Samsung US