Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,035 Reviews)
Open Ratings Snapshot
Rating breakdown 14,035 reviews
5 Stars
9,603
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,523
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Galaxy buds3 pro
on January 15, 2025
Posted by: Henry
from Dallas
Expertise:Intermediate
Verified Purchase:Yes
Dont fit ears, noise canceling terrible, price +++
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 15, 2025
Hey Henry! We appreciate you sharing your candid thoughts about the Galaxy Buds3 Pro. We truly appreciate your feedback. The Samsung Galaxy Buds3 Pro are premium in-ear wireless earbuds crafted for audio enthusiasts, showcasing a range of advanced features. Equipped with enhanced hardware that delivers high-resolution audio, they ensure a superior listening experience. Regarding the fit, we understand that comfort is essential for enjoying your audio experience. Galaxy Buds3 Pro comes with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips. After fitting the appropriate tips, check the bottom of the earbuds for directional indicators marked with L (left) and R (right). Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. Angle the earbuds slightly so that the microphone is pointing towards your mouth rather than straight down. You can adjust them by rotating them until they feel comfortable, and use the earbud fit test in the Galaxy Wearable app for further confirmation. Regarding noise cancellation, the Galaxy Buds3 Pro features Active Noise Cancellation technology that minimizes distractions. If you experience any difficulties, ensure the feature is activated in the Galaxy Wearable app, where you can also customize the noise cancellation level to your preference. Remember, using the right ear tips and achieving a proper fit are crucial for the best ANC experience. Thank you again for your feedback! If you have any questions or concerns, plase do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds 3
on January 15, 2025
Posted by: Jenn
from Columbus GA
Expertise:Intermediate
Verified Purchase:Yes
Never disappoints must have for the Samsung phones or tablets
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Design & Comfort
on January 15, 2025
Posted by: Maryana
from Chicago, IL
Expertise:Beginner
Verified Purchase:Yes
Fantastic wireless earbuds that combine great sound, comfort, and style. Lightweight and comfortable, with multiple ear tip sizes to ensure a secure fit. The sound quality is impressive.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 16, 2025
It's great to hear from you, Maryana. Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re thrilled you appreciate their exceptional sound quality and comfort. With advanced Active Noise Cancellation and Ambient Sound features, these earbuds truly elevate your listening experience. We understand how important a secure fit is, which is why the Galaxy Buds3 Pro comes with an array of ear tip sizes to ensure maximum comfort for every user. The lightweight design also enhances this experience, allowing you to wear them for extended periods without any discomfort. If you have any specific features or aspects you love about the Galaxy Buds3 Pro that you'd like to explore further, we’d love to hear more about it! Your feedback helps us continue to improve our products and services. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well done!
on January 15, 2025
Posted by: Allan
from NJ
Expertise:Expert
Verified Purchase:Yes
I have many high end ear buds including Sony, Bowers & Wilkins, Sennheiser, Denon, Bose and Technics. My go to buds are Technics AZ80, Bowers & Wilkins Pi8, and Samsung Bud3 Pro. They are light, functional, fit well and have great sound. I haven't used all of the features yet but so far very impressive.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 5, 2025
Thank you for your insightful review of the Galaxy Buds3 Pro, Allan! Your feedback is invaluable as we continue to strive for constant improvements. We’re thrilled to see that you’re enjoying the functionality, fit, and exceptional sound that the Buds3 Pro offers. The Buds3 Pro has great features such as adaptive EQ and active noise control. We take pride in our automatic noise adjustment feature. It seamlessly switches between sound settings depending on your environment, ensuring that you always have the best listening experience, whether you’re enjoying music during a walk and need to be aware of sirens or blocking out distracting construction noise. Additionally, the Real-Time Interpreter feature is a game changer for communication. It allows you to break down language barriers effortlessly while keeping everything accessible through your Galaxy smartphone. Your feedback highlights the innovation that Samsung aims to deliver, and we’re excited that the Galaxy Buds3 Pro is meeting your expectations. If you have any concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good choice
on January 15, 2025
Posted by: Itzel
Verified Purchase:Yes
Love the fit and the sound but still getting used to control of the features comparing to galaxy buds
Response from Samsung USBy R&R Team, February 5, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Itzel. It's great to know that you love the fit and sound quality. We designed the Buds3 Pro to provide a comfortable and immersive listening experience. We understand that adjusting to new pinch control features can take some time, especially when transitioning from other devices. The Galaxy Buds3 Pro incorporates advanced touch controls and customizable settings, which allow you to tailor your experience to match your preferences. Be sure to check out the link attached to learn more about how the pinch controls work and how to use it. Your feedback is invaluable as we continually work to improve our products, and we appreciate your patience as you get used to the new controls. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound and technology.
on January 16, 2025
Posted by: Didier
Verified Purchase:Yes
Great buds and looking forward to paring with the Samsung S25 Ultra. I am sure it will be amazing.
Response from Samsung USBy R&R Team, February 5, 2025
Thank you for your review of the Galaxy Buds3 Pro, Didier! We’re excited to hear that you’re enjoying your new buds. We're excited to see that you're looking to pair this device with the Galaxy S25 Ultra. The Buds3 Pro offers a seamless switching feature between your Galaxy phone and PC. It really does make it easy to stay immersed in your sound, whether you’re listening to music or playing games. We’re also excited about the ability to share your sound with others with Aurocast. Connecting multiple pairs of Buds for movie nights or sharing playlists is such a fun way to create memorable experiences with friends. If you have more feedback or experiences to share, please be sure to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best
on January 16, 2025
Posted by: Anonymous
Verified Purchase:Yes
The BEST earbud ever ever ever. The quality of sound is oit of this world
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 5, 2025
Thank you so much for your passionate review of the Galaxy Buds3 Pro, Felipe! We always love getting insights from our customers. We’re thrilled that you think they're the best earbuds ever! With its dual amplifiers, featuring independently controlled woofers and tweeters, we’ve designed these earbuds to deliver an exceptional audio experience. It’s great to know that you’re enjoying the rich and detailed sound quality that truly brings your music to life. We appreciate your feedback and can’t wait for you to experience even more incredible sound details and features with your Buds3 Pro. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Could Be The Best Galaxy Buds Yet
on January 17, 2025
Posted by: Kazakh
Expertise:Intermediate
Sound quality is amazing... fit is better than the Galaxy Buds 2Pro and I like the style better as well. The only issue or major issue I have with them are that the noise canceling is trash. Every time there is a loud noise with the Galaxy Buds 3Pro active noise canceling on; the Buds 3Pro does not cancel the noise out. I checked my fit and the Galaxy wearable app said it was a good fit. I plan on trying to possibly swap the tips though and try that and will be back to update the review. Hopefully for the better.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 17, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro, Kazakh. We’re thrilled to see that you’re enjoying the amazing sound quality and the comfortable fit. We noted your concerns regarding the active noise canceling. While the Galaxy Buds 3 Pro is designed to provide an immersive listening experience, sometimes external factors can affect performance. We recommend ensuring the ear tips are fitted snugly for optimal sound isolation. Switching to different sizes can make a significant difference, so it's great to hear you're considering that option! Thank you again for your feedback. If you have any further concerns or questions, please be sure to reach to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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