Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,035 Reviews)
Rating breakdown 14,035 reviews
5 Stars
9,603
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Sexycasper
from California
Expertise:Expert
Verified Purchase:Yes
Great design, the inclusion of the carrying case madenit easier to carry around
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for your review of the Galaxy Buds3 Pro! We are thrilled that you love the design. The Buds3 Pro is thoughtfully crafted for both style and comfort, enhancing your overall listening experience. The included carrying case is a game changer; it is designed for portability and protects your earbuds, making it easy to keep them ready for use whenever you need them. We understand the importance of convenience in today’s busy world, which is why we included this feature. We are confident that the Galaxy Buds3 Pro will exceed your expectations with its superior audio quality and seamless connectivity, thanks to improved hardware that delivers high-resolution audio. If you have any further comments or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
This could have been better.
on January 13, 2025
Posted by: Plzdobetter
from Hiensville,GA
Expertise:Expert
As a valued customer, I am providing this feedback. Initially, I appreciated the original Buds' design; the audio quality was excellent, and they remained securely in place during use.
However, this iteration has proven unsatisfactory. Regardless of ear tip size, they remain unstable. Requiring the purchase of aftermarket accessories to achieve proper fit constitutes a product deficiency. Specifically, I purchased plunger-type flanges to improve retention, yet they also failed to provide a secure fit. Consequently, these earbuds are unsuitable for activities such as gym workouts or mobile commutes due to the risk of dislodgement. While the sound quality is commendable, increased volume would be beneficial. I hope the devlopers will take into consideration of the critiques for the next design.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro! We appreciate your insights, especially regarding your enjoyment of the original design. We have noted your concerns about fit and stability. It's essential to use the correct ear tips for the best experience, as the Buds3 Pro comes in various sizes to help achieve an optimal fit. We recommend ensuring there isn’t a gap between the ear tip and your ear, as this can prevent sound leaks. Following our guide on changing the tips can significantly enhance your experience. Additionally, please check for the directional marks on the earbuds to ensure they are inserted correctly and angled for comfort. You can also run the earbud fit test in the Galaxy Wearable app to confirm they fit well. Check out the link attached for additional tips. We have made several upgrades with the Buds3 Pro, including improved sound quality and battery life. Your feedback is invaluable, and we are committed to enhancing our products based on insights from customers like you. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Quinn
Verified Purchase:Yes
These are the best. the noise cancelling is perfect
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Homestead, Florida
Expertise:Intermediate
Verified Purchase:Yes
The best option when it comes to headphones . I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Lewistown pa
Expertise:Intermediate
Verified Purchase:Yes
I love the noise canceling and way better then bud live2
I would recommend this to a friend!
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Russell
Expertise:Intermediate
Verified Purchase:Yes
They fit great sound great, this is my first pair of samsung earphones, I have the beats pro fit 2 had the powerbeats pro the beats buds. These sound just as good. My only reason for 4 starts is due to the touch controls, you have to pinch them so you cant answer the phone with your shoulder if you're using both hands. But I'm getting used to the controls and it's getting easier.
Russell
I would recommend this to a friend!
Features
4
Design
5
Value
4
Response from Samsung USBy R&R Team, January 13, 2025
Hi Russell! Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re glad to know they fit great and sound amazing for you! It's always exciting to try out new earphones, especially after using fantastic models like the Beats Pro Fit 2 and Powerbeats Pro. We completely understand that the pinch controls can take some time to get used to. The pinch functionality is designed for precise control over your audio experience. Many users find that with a little practice, adapting to the controls becomes easier. Your feedback is invaluable to us, and we’ll certainly keep it in mind for future designs. Thank you once again for your insights, and please feel free to reach out to us at Samsung Support with any further feedback or questions! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Clear volume.
on January 13, 2025
Posted by: eyeheartlindsey
I love my Galaxy Earbuds. They were the perfect addition to my A14 5g.
Written by a customer while visiting Samsung US
Posted by: Rafa
Verified Purchase:Yes
buen sonido, cancelación de ruido efectiva y un diseño moderno con luces personalizables. Son cómodos para el día a día, pero no tanto si planeas usarlos acostado. Perfectos para quienes buscan estilo y calidad, aunque el acabado en plástico podría mejorar.
Written by a customer while visiting Samsung US