Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,035 Reviews)
Open Ratings Snapshot
Rating breakdown 14,035 reviews
5 Stars
9,603
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,523
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Good Pair of headsets
on January 11, 2025
Posted by: Thomas
Verified Purchase:Yes
Pretty decent sound simple intergration, really love the colors
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Thomas. We're thrilled that you appreciate the sound quality and the integrations. The Buds3 Pro is designed to deliver a premium audio experience, featuring 24-bit Hi-Fi sound for crystal-clear listening. It is also equipped with improved hardware to deliver high-resolution audio, providing a superior listening experience. We also love the vibrant colors available! They’re crafted not just for style but to match your personal taste, making them a stylish accessory as well. If you have any further thoughts or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not the best
on January 11, 2025
Posted by: Roberto
from Orlando Florida
Expertise:Expert
Verified Purchase:Yes
People can hear my voice, and I have a samsung tv and highest volume is very low
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for taking the time to share your thoughts on the Galaxy Buds3 Pro, Roberto. We’re glad to see that you’re exploring the features these earbuds have to offer! If you're experiencing concerns with sound quality or connection, we recommend checking the fit of the earbuds. The Galaxy Buds3 Pro comes with different ear tip sizes to ensure a snug fit, which can significantly enhance audio performance. You can find the fitting guide in the link attached to help you select the right size. Additionally, if you’re not getting the sound quality you expect, ensure that the latest software updates are installed on your Galaxy Buds3 Pro and your connected device. Keeping your devices up to date can greatly improve their performance. You can check for updates in the Samsung Wearables app. For immersive sound, remember to utilize the Active Noise Cancelling feature. This allows you to minimize background distractions and enjoy your music or podcasts with clarity. You can find detailed instructions on how to activate this feature on Samsung's support page. If there's anything else we can assist you with, please don’t hesitate to reach out to us at Samsung Support. We’re here to help you get the most out of your Galaxy Buds3 Pro experience! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy Buds
on January 12, 2025
Posted by: Victoria GC
from Raleigh, NC
Expertise:Expert
Verified Purchase:Yes
Upgrading my earbuds had been the best decision ever and total game changer. I enjoy them daily, the fit is super comfy, usually you can't wear them all day long. However, that isn't the case here you can wear them all they long and you won't feel discomfort. Battery life is incredible, the sound uff, features speechless, best house cancelling I don't use my Bose headphones anymore . Don't hesitate, but them. You won't regret it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy pro buds 3
on January 12, 2025
Posted by: Brad
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
work great. easy to use. comfortable to wear. sounds great. translator is kind of hard to use, or I am not using it right? but overall great ear buds
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
The fit... does not fit!
on January 12, 2025
Posted by: Why_smsng
from California
Expertise:Expert
Verified Purchase:Yes
They are so hard to get a good fit in ear!!! Never had issue with buds 2 pro. I almost can never get a good fit, regardless of the different tips supplied!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. We understand how frustrating it can be when you're trying to find the right fit, especially when you've had a great experience with the Buds 2 Pro. The Galaxy Buds3 Pro come with different sizes of ear tips, and it's essential to ensure you’re using the right size for your ears. A snug fit can help prevent sound leaks and optimize your listening experience. Once you’ve selected the right tips, make sure to position the earbuds correctly. Look for the directional marks – you’ll see an ‘L’ and an ‘R’. Insert the R bud into your right ear and the L bud into your left ear, ensuring that the letters are facing you. A slight angle can help, too; try to point the microphone at your mouth for the best performance. You might also want to try running an earbud fit test in the Galaxy Wearable app. This feature will help confirm that you have the proper fit for maximum comfort and sound quality. We’re proud of the upgrades in the Buds3 Pro, which include improved sound quality, enhanced noise cancellation, and better battery life compared to their predecessors. We hope these tips help you enjoy all the new features the Buds3 Pro have to offer! If you have any more questions or need assistance, feel free to reach out to us at Samsung Support. Happy listening! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm really enjoying it, everything is very good
on January 12, 2025
Posted by: Humberto Tarquinio
Verified Purchase:Yes
I'm really enjoying it, everything is very good. I love
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Buds3 Pro
on January 12, 2025
Posted by: Jackson
Verified Purchase:Yes
I like the sound quality, the color and the design. I enjoy the noise cancelation feature and how lightweight the ear buds are.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent for the price
on January 12, 2025
Posted by: KaPa
from St Louis, USA
Expertise:Intermediate
Verified Purchase:Yes
Good sound quality. Steady connection and the convenience of switching between devices is the best thing about these earbuds. Active noise cancellation isn't that great though.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for sharing your thoughts on the Galaxy Buds 3 Pro! We're thrilled to see you're enjoying their excellent sound quality and steady connection. The ability to easily switch between devices is certainly one of the standout features designed to enhance your listening experience across multiple platforms. For instance, you can listen to your favorite playlists on your Galaxy phone and then effortlessly switch to your laptop for an exciting gaming session, thanks to the PC Auto Switch feature. We understand your concern regarding the active noise cancellation. While the Buds3 Pro features Adaptive Noise Cancellation that adjusts to your environment, we’re always looking for ways to improve and appreciate your feedback. We recommend ensuring that you have the correct bud tip attached so that we can have a great experience with the ANC feature. Also, make sure to ensure that your buds and smartphone are up to date. Your experience is important to us, and we’re committed to providing the best possible audio experience. If you have any further suggestions or feedback, feel free to reach out ot us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
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