Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,035 Reviews)
Rating breakdown 14,035 reviews
5 Stars
9,603
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Kevin Bonk
from Aspers Pa
Expertise:Intermediate
Verified Purchase:Yes
These have issues in charging , sometimes thjey charge all the way sometimes they don . There's times one ear bud will charge 100% and the other will only go to between 30 and 40 %. Wish I would of went with the Bose . One plus when they work they do sound good
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Kevin! It's wonderful to hear that you enjoy their sound quality. However, we understand that you've encountered some inconsistencies with charging. To improve your experience, we recommend checking that the charging pins on both the earbuds and the case are clean, as dirt can affect charging efficiency. You might also try resetting your earbuds by placing them in the case, opening the lid, and holding down the touchpads on both earbuds for a few seconds until the LED flashes. Additionally, keeping your earbuds updated with the latest firmware via the Galaxy Wearable app is an excellent way to ensure optimal performance. To maximize battery life, avoid exposing them to extreme temperatures, and remember to store them in their case when not in use. We’re here to support you, so if you have any further questions, please don’t hesitate to reach out to our Samsung Support. Thank you for being a valued member of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Lohith
from Irvine, California
Expertise:Intermediate
Verified Purchase:Yes
Best ear buds ever used. Excellent noise cancelation module.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: stark
from DC
Expertise:Expert
Verified Purchase:Yes
It's a good headset with improved ANC and adaptive sound
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, January 6, 2025
Hey Stark. Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We're thrilled to hear your feedback. With the Galaxy Buds3 Pro, we offer advanced features like Intelligent Active Noise Cancellation that blocks out unwanted sounds while allowing you to stay aware of your surroundings. The Ambient Mode enhances your listening experience by letting you choose when to tune in or out of your environment. It's great to know you appreciate the sound quality. The Buds3 Pro features two-way speakers with a woofer and tweeter layout, ensuring rich and immersive sound whether you're enjoying music or taking calls. We truly value your feedback and would love to hear more about your experience with the Galaxy Buds3 Pro. Your insights help us continue to improve and bring exceptional products to our users. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
My mom lost her earbuds pro
on January 4, 2025
Posted by: Macho
Expertise:Expert
I live my Samsung Earbuds Pro 3. The fit is great and I'm satisfied with the sound. I bought my mom a pair for her birthday as well. She lost it not even a week after. The people that found my mom's buds try to connect them to their own phone and it told them to return it to it owner and provided them my mom's email address. I was so happy that my mother got them back. I Love Samsung products!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: S Riley
from Baltimore MD
Expertise:Intermediate
Verified Purchase:Yes
Galaxy buds 3 pro are the best ear buds Samsung has come out with in my opinion. They have the quality of all of the top ear buds that are currently on the market.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Less volume than prior gen. Included tips have made these unusable. If I'm moving at all, these will fall out of my ears. Ive tried all tip sizes and it makes no difference. A coworker friend has gone back to his buds2 pro after months of trying to make the buds3 pro work. Those still using them only have complaints. I cant eat or even chew gum while using these. The simple action of chewing will cause these to fall out of my ears. It's getting ridiculous. I'm hoping Comply will release tips soon as theyre memory foam and may help keep these in my ears. The live translation AI features are sweet! Everyone at my work is hispanic and the amount of spanish spoken is equal to english. I now have a voice in my ear live translating what everyone around me is saying and its awesome! Some secret agent spy shiz. But hot darn please start all over on tip design because I've never had IEMs fall out of my ears and the buds2 pro certainly stayed put.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
3
Response from Samsung USBy R&R Team, January 4, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Michael! We appreciate your detailed feedback and your passion for getting the most out of your earbuds. We understand how important a secure fit is for enjoying the rich sound quality and features of the Buds3 Pro. These earbuds come with multiple sizes of silicone ear tips, designed to provide a comfortable and snug fit. We recommend trying the fit test available in the Galaxy Wearable app, which can help you find the best size to keep them secure while you move. It’s great to hear that you’re enjoying the live translation feature! The ability to communicate seamlessly in both English and Spanish with your coworkers really can make daily interactions feel special, and we’re glad it enhances your experience. With the Buds3 Pro, you're harnessing advanced technology to stay connected, and that’s what we strive for. We truly value your thoughts on the design and fit of the ear tips. Thank you again for your feedback. If you have any questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Forever Love
from Flo-Rida
Expertise:Expert
Verified Purchase:Yes
I, along with many other people who wear buds, maybe 30% of the time, can't press a button on the buds, because our hands are in something whether it be chemicals or soap, or cow shid...
Why would yall make it button enabled? I kept my galaxy buds 2, and gave the 3s to my wife.
Why would yall make it button enabled? I kept my galaxy buds 2, and gave the 3s to my wife.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, January 6, 2025
Thank you for your feedback about the Galaxy Buds3 Pro! The Buds3 Pro features an enhanced 2-way speaker, including a woofer and tweeter, with a wide frequency response that reveals the subtle details in your music. We understand that the button functionality can be challenging, especially when your hands are occupied with various substances. The Galaxy Buds3 Pro is designed with a touch control feature, which should allow you to manage your music and calls effortlessly without needing to press physical buttons. If you're experiencing difficulties, we recommend exploring the touch and hold settings in the Galaxy Wearable app. You can customize the touch controls to make them more convenient for your use. Please remember that the Galaxy Buds3 Pro also features voice activation with Bixby. You can simply say "Hi Bixby" to control your music or make calls, which could be useful in situations where using your hands is not possible. If you have further concerns or questions, feel free to reach out to us at Samsung Support. We're here to help ensure you have the best experience with your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Hrodriguez
from Cleburne, TX
Expertise:Expert
Verified Purchase:Yes
I'm a big fan of the Air pods pro, so when I seen these new Buds 3 Pro I was sold. I never got use to the buds pro line before this new design. So to me these fit perfect and really liking my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US