Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,035 Reviews)
Rating breakdown 14,035 reviews
5 Stars
9,603
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Ned Stobas
Expertise:Intermediate
Verified Purchase:Yes
sound great but a little clumsy to put into the case
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, January 6, 2025
Thanks for sharing your honest feedback about the Galaxy Buds3 Pro, Ned! We appreciate your insights as they help us improve our products. We're thrilled to hear that you enjoy how great they sound! The Galaxy Buds3 Pro features 24-bit audio and Intelligent Active Noise Cancellation, which enhances your listening experience. If you find them a bit clumsy to fit into the case, we recommend checking the orientation when placing them inside. Each bud has a specific fit that ensures they're securely held in place. If there's still any difficulty, we suggest cleaning the contact points gently with a dry cloth to maintain a proper fit. Your comfort is vital, and we want to ensure the best experience with your Galaxy Buds3 Pro. If you have further concerns, please don’t hesitate to reach out to us at Samsung Support, and we can guide you through additional troubleshooting steps or provide support tailored to your needs. Thank you for being a part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Brian
from California
Verified Purchase:Yes
I use my earbuds for work often, and in the past, have received complaints about the noise from the person on the other line. With these Buds, the caller on the other end cannot tell the difference in call Quality whether I'm driving, outside, or in a quiet room. These are quite possibly the best earbuds I have ever owned. Thank you!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Intermediate
Verified Purchase:Yes
Very good product, 100% satisfied. combine with My s24 ultra..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Molly
Verified Purchase:Yes
Great sound quality, with good fit and features. The volume adjustment works well when having conversation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MillieA
Verified Purchase:Yes
Glad I made this purchase. Very happy with my new earbuds. Sound is good, fit is good. All around great product.
Written by a customer while visiting Samsung US
Posted by: Jesus
from California
Expertise:Intermediate
Verified Purchase:Yes
It's a really good buds , quality and design are very nice ,my son love it !! Thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Azhar Madani
from Virginia
Expertise:Expert
Verified Purchase:Yes
Battery quality is very bad
Sound
Looks
Design
Durability
Everything is fine just the battery is pathetic
Sound
Looks
Design
Durability
Everything is fine just the battery is pathetic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cedric C
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
I like the concept for a Samsung product. My personal issue was the volume, not loud enough on these!
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Cedric! We're thrilled to hear you appreciate the concept, but we understand that volume levels are a crucial part of your listening experience. The Galaxy Buds3 Pro is equipped with Intelligent Active Noise Cancellation and premium sound quality, which are designed to create an immersive audio environment. With our first-ever independently controlled woofer and tweeter, the Galaxy Buds3 Pro allows you to experience a wide range of sound. If you’re finding the volume insufficient, there are a few steps you can take to enhance it. First, make sure the volume is maximized on both the earbuds and your connected device, and check the EQ settings in the Galaxy Wearable app for personalized sound adjustments. Additionally, experimenting with different ear tips can help improve fit and sound isolation, potentially enhancing volume clarity. Finally, keeping your earbuds updated will ensure you benefit from the latest features and improvements. We genuinely appreciate your feedback, and if you have any further questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US