Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,035 Reviews)
Rating breakdown 14,035 reviews
5 Stars
9,603
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: armando
from nyc
Expertise:Expert
Verified Purchase:Yes
good, maybe not MUCH better than version 2 but they are good
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Sound quality and Very good noise cancel
on January 3, 2025
Posted by: SNAYUDU
from NJ
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound quality and very good noise cancellation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lourdes
from Michigan
Verified Purchase:Yes
I purchased these for my daughter, and she is very pleased with them. The sound quality and comfort are exceptional.
I would recommend this to a friend!
Features
1
Performance
1
Design
5
Value
5
Response from Samsung USBy R&R Team, May 29, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Lourdes! We’re elated to see that your daughter is enjoying them. The exceptional sound quality is a key feature, designed to provide an immersive listening experience with rich bass and clear highs, perfect for every type of music she loves. It’s also great to know that she finds them comfortable. We’re committed to creating products that enhance everyday moments, and your feedback helps us achieve that. Thank you again for choosing Galaxy Buds3 Pro! If you have any questions or concerns, don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Music Lover
Verified Purchase:Yes
I love my new Buds3 Pro. They fit more secure than the original and the Buds2. The noise cancellation is really good. My balcony faces a busy city street and I can't hear the traffic or street noise when I sit with them on. The sound is very good too. I am definitely happy with my purchase of these.
Response from Samsung USBy R&R Team, May 29, 2025
We appreciate your honest feedback on Galaxy Buds3 Pro! We are ecstatic to see that you're enjoying the secure fit and quality that these buds provide. They are designed to provide comfort for extended wear while ensuring they stay in place, no matter what you’re doing. It's fantastic to see that the noise cancellation is working well for you, especially with your balcony facing a busy street. We engineered the Buds3 Pro with advanced technology to help block out distractions so you can fully immerse yourself in your audio. We are also glad you’re pleased with the sound quality. Your satisfaction means a lot to us, and we appreciate you being a part of the Samsung family. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Daimi3nn
from KY
Expertise:Expert
Verified Purchase:Yes
Love these buds! Granted I would've rather you all stayed with the other design but they're still awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dartanion74
from Orlando, Florida
Expertise:Expert
Verified Purchase:Yes
These new Bud Pros are the design and performance edge Samsung fans have been wanting. Clean sound, all kinds of equalization options, adaptive sound and noise cancellation, amazing soft white LEDs and touch sensative for controls as on all of them. The new triple microphone set up also allows for better phone calls when in use. A huge improvement over the previous designs. And an exceptional charge case, this makes for a huge step up from the previous generation. Highly recommended!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Ángeles California
Expertise:Intermediate
Verified Purchase:Yes
Awesome product, everything is perfect, size, color, battery
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Windsor, NY
Expertise:Intermediate
Verified Purchase:Yes
Great sound and fits comfortably. The only problem I have is the right earbud does not charge inside the case.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, January 4, 2025
We appreciate you taking the time to share your feedback about the Galaxy Buds3 Pro, Christopher! We're ecstatic to see that you love the sound quality and find them comfortable to wear. To ensure your right earbud charges properly in the case, please try a few helpful steps. First, check that the charging pins in the case are clean and free from debris, as this can impact connectivity. Make sure the earbud is seated snugly in the case for proper alignment. It's also a good idea to verify the battery level of the charging case by looking at the LED indicator. If these tips don’t resolve the situation, consider resetting your earbuds through the Galaxy Wearable app, where you can also check for any software updates available. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you still need assistance, please be sure to reach out to us at Samsung Support, as we want to make sure you have the best experience with your Galaxy Buds3 Pro! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US