Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,035 Reviews)
Open Ratings Snapshot
Rating breakdown 14,035 reviews
5 Stars
9,603
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,523
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Fancy much? The color is perfect!
on January 2, 2025
Posted by: Alexandria
from Chicago
Expertise:Expert
Verified Purchase:Yes
They’re so nice. Fancy looking . My bf loved them.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
2 month review
on January 2, 2025
Posted by: vdoun
Verified Purchase:Yes
I have been using the Galaxy Buds 3 and they are exceptional. The sound dampening from outside sources is amazing!!! I work in a manufacturing environment and to actually have 90% of that sound being blocked while all the music comes through from the soft earbuds is amazing!!! I also like that the buds are soft rubber instead of hard plastic, it provides better grip and comfort inserting into my ears unlike other ear buds
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My earbuds are great
on January 2, 2025
Posted by: Joak97
Verified Purchase:Yes
Great device so far but could improve battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 29, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro, Joak! We’re exhilarated to see that you find them to be a great device. We completely understand that battery life is important for getting the most out of your earbuds. The Galaxy Buds3 Pro offers an impressive up to 26 hours of playtime on a single charge, which can be extended to around 30 hours when you factor in the fully charged case. This should keep you entertained throughout your day. To help maximize battery life, we recommend a couple of simple tips: Always store your earbuds in the charging case when you’re not using them, making sure the cover is closed. This helps ensure they’re ready whenever you want to enjoy them. Also, adjusting your notification settings through the Galaxy Wearable app (or the Galaxy Buds app for iOS users) can help conserve power while you listen. We truly appreciate your input and are always here to assist. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on January 3, 2025
Posted by: PParker
from Macon Georgia
Expertise:Intermediate
Verified Purchase:Yes
Great with noise cancelation and the comfortable new design
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 29, 2025
Thank you so much for your feedback, PParker! We're happy to see that you’re enjoying the exceptional noise cancellation of the Galaxy Buds3 Pro. Our team put a lot of thought into ensuring that you can immerse yourself in your favorite music or podcasts without distractions. We’re also glad you find the new design comfortable. We prioritize user experience, and we understand that comfort is key. If you have any more thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Better than my Buds2
on January 3, 2025
Posted by: Kevin GK
from Los angeles
Verified Purchase:Yes
Great overall. The touch controls are difficult to work. If one ear is lose and you adjust it, you drop a call or turn off the media
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 8, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Kevin! We’re thrilled to hear you’re enjoying them overall. Regarding the touch controls, we understand that they can be a bit tricky to master at first. The Galaxy Buds3 Pro is designed for intuitive use, and we recommend taking a moment to familiarize yourself with the touch gestures outlined in the user guide in the link attached. This can help prevent accidental interruptions during calls or media playback. As for the fit of the earbuds, ensuring a snug and secure fit is essential for optimal performance. We encourage you to try out the different sizes of ear tips included with your Galaxy Buds3 Pro to find the perfect fit. A proper seal can greatly enhance sound quality and stability. You can also perform a fit test to ensure you get the proper fit using the Wearable app. We appreciate your insights and hope they lead to an even better experience with your Galaxy Buds3 Pro in the future! If you have any more questions or need assistance, feel free to reach out to us at Samsung Support. Happy listening! -Kelvin
https://www.samsung.com/us/support/answer/ANS10001318/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quite a step up from my previous buds
on January 3, 2025
Posted by: Keith
from Hayesville, NC
Expertise:Expert
Verified Purchase:Yes
So far very impressed with all the features and the incredible sound. I also like the new design and the comfort.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 29, 2025
Thank you so much for your wonderful review, Keith! We're pleased to see that you're impressed with the Galaxy Buds3 Pro’s features and sound quality. We're also glad you like the new design! We aimed to create a sleek, comfortable fit that you can wear all day without any hassle. It’s great to know you find them comfortable as well. If you have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. We're here to help and ensure you have the best experience with your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on January 3, 2025
Posted by: ColaSoldier72
from Punta Gorda, Florida
Expertise:Intermediate
Verified Purchase:Yes
I love these new buds. I've used them to interpret Spanish speaking individuals along with an app.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 29, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! It’s wonderful to see that you’re enjoying the live translation feature, especially in your interactions with Spanish-speaking individuals. We designed the Buds3 Pro to enhance your communication experience, and it’s fantastic to know that you’re utilizing this feature to bridge language gaps. Your feedback highlights how these features can truly make your life easier. If you have any additional thoughts or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but have connectivity issues
on January 3, 2025
Posted by: Vamsi D
from CT
Verified Purchase:Yes
Good and affordable price with trade-in. Has good looks but have lots of connectivity issues. Have to keep on re adding as sometimes mic wont work with laptop and other devices
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 6, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Vamsi. You can easily switch your audio from your Galaxy phone to your PC. Listen to the latest playlists on your phone, and then seamlessly switch to your laptop for the final boss battle in your favorite game using the PC Auto Switch feature. It’s great to see that you find them to be a good value, especially with trade-in options. We aim to provide both quality and affordability. We understand that connectivity challenges can be frustrating. The Galaxy Buds3 Pro is designed to offer a seamless experience, but sometimes a few adjustments can help. Have you tried updating both your earbuds and the devices you use them with? Keeping the software up to date can resolve many connectivity concerns. Resetting your earbuds could also be beneficial. You can easily do this through the Galaxy Wearable app by navigating to “About earbuds” and selecting “Reset earbuds.” This often clears up any glitches. Additionally, it’s a good idea to check your laptop’s Bluetooth settings. Sometimes, removing the Buds from the Bluetooth list and then re-pairing them can make a difference. Also, ensure that the Galaxy Buds3 Pro is set as the default microphone in your laptop’s audio settings, as this is crucial for the microphone to function effectively. If you need further assistance, feel free to reach out to us at Samsung Support. We’re here to help you get the most out of your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
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