Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,035 Reviews)
Open Ratings Snapshot
Rating breakdown 14,035 reviews
5 Stars
9,603
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,523
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Bad Quality, High Price
on December 31, 2024
Posted by: Firedragon
Expertise:Expert
Verified Purchase:Yes
Bad Quality, my old buds have way better sound and quality
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 2, 2025
Thank you for sharing your thoughts! We appreciate your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver an unmatched audio experience with impressive sound quality and advanced features. With intelligent Active Noise Cancellation, you can immerse yourself fully in your music without distractions. Powered by our first-ever independently controlled woofer and tweeter, the Galaxy Buds3 Pro allows you to experience a broad sound spectrum. Plus, their long-lasting battery life ensures you can enjoy your favorite tunes all day long. The Galaxy Buds3 Pro provides up to 30 hours of listening time with the charging case. We regret to hear that they didn’t meet your expectations and would love to learn more about your experience! Your insights are valuable as we continuously strive to improve. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Improvement
on December 31, 2024
Posted by: Toluwani
Verified Purchase:Yes
It is very comfortable, the sound quality is very nice, it is very responsive, the new mode is very useful too. All in all i love it.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Be weary
on December 31, 2024
Posted by: Karma
from Michigan
Expertise:Intermediate
I bought these about a month ago. They're great. Upgrading from the galaxy buds 2 to the 3 pro is a noticeable quality change that results in the arrow going up. It's a great product, good ANC, ambient mode, tuning (for ear buds that is) all good, with ONE glaring issue. The charging is so inconsistent sometimes the earbuds will charge fine with no issues. Other times, I have to wiggle it around in it's charging case. That brings me to another gripe. With Samsung positioning the product as a premium item, I'd expect all aspects of the item to be premium. The case is not one of those premium items, but an afterthought. With sloppy tolerances in the lid, it makes me wonder, did they take the time to properly engineer this, or did they rush it out the door to compete better with already established players?
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 2, 2025
Hey! Thank you for sharing your thoughts on the Galaxy Buds 3 Pro. We appreciate your feedback and are thrilled that you’re enjoying the enhanced quality and features, such as active noise cancellation and live translation. If you’re encountering any inconsistencies when charging, please ensure that the charging case is clean and free from debris, as this can affect the connection. Additionally, make sure the earbuds are seated correctly in the case for optimal charging. If you continue to experience difficulties, we recommend checking the charging contacts for any potential obstructions. At Samsung, we strive to provide premium experiences, and your feedback on the charging case’s design is valuable to us. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can assist you further. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good
on January 1, 2025
Posted by: Yuva
Expertise:Expert
Verified Purchase:Yes
It is good earphones, i use it most of the time, i like the noise cancellation.
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Yuva! It’s great to know that you enjoy the noise-cancellation feature. It enriches your music experience, allowing you to fully engage with your favorite tunes without any interruptions. Have you had the chance to explore the other features? The Galaxy Buds3 Pro includes a built-in voice assistant that responds smoothly to your commands, making it easy to control your music and take calls hands-free. With the Galaxy Wearable app, you can customize your audio settings and take advantage of spatial audio capabilities, creating an even more personalized listening experience. Your feedback means a lot, and we’re glad you’re finding value in the Galaxy Buds3 Pro. If you have any more thoughts or questions, feel free to share them with us at Samsung Support! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound, bad fit.
on January 1, 2025
Posted by: Samsung lover
from Chesapeake, VA
Expertise:Expert
Verified Purchase:Yes
I love how they sound. They fall out of my ears often.
Features
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 2, 2025
Hello, and thank you for sharing your thoughts on the Galaxy Buds3 Pro! We’re absolutely delighted to hear that you’re diving into their incredible audio capabilities. To ensure you get the best sound experience, it’s essential to use the right size ear tips, as the Galaxy Buds3 Pro come with various options. A proper fit helps prevent sound leaks and ensures optimal audio quality. If you need help changing the tips, our guide has detailed instructions. Once you’ve got the right tips, check the bottom of the earbuds for the directional marks—an "L" for left and an "R" for right. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Make sure to angle the earbuds so that the microphone points towards your mouth rather than straight down. You can also adjust them by rotating them until you find the perfect fit. For additional assurance, don’t forget to run an earbud fit test in the Galaxy Wearable app. We truly hope you enjoy every moment with your Galaxy Buds3 Pro! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy buds
on January 1, 2025
Posted by: Terek
from Texas
Expertise:Expert
Verified Purchase:Yes
Solid pair of buds. The only issue i have with them is that thhey do tend to fall out of my ear when working out. Sound quality is fantastic and noise cancelation is great. If you are not going to move around with the buds much, they are great.
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 2, 2025
Thank you for sharing your feedback with us, Terek. We appreciate your thoughts on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro are equipped with an 11mm dynamic driver and a diaphragm enhanced with a 1.5x amplifier, delivering dynamic and high-quality sound. Additionally, these earbuds feature Active Noise Cancellation (ANC) technology, allowing users to immerse themselves in their audio by significantly reducing ambient noise. Achieving the right fit is essential for optimal performance, so it's important to use the correct ear tips, which come in various sizes. Make sure there are no gaps between your ear and the tip to prevent sound leaks. For instructions on changing the tips, please refer to our guide. Once you've selected the right tips, check the earbuds for directional marks, with "L" for left and "R" for right. Insert the R bud into your right ear, with the "R" facing you, and the L bud into your left ear, with the "L" facing you. Angle the earbuds so that the microphone is pointed towards your mouth, and adjust them for comfort by rotating slightly. Additionally, you can run an earbud fit test in the Galaxy Wearable app to confirm that you have the proper fit. If you have any other questions or need further information, feel free to ask us at Samsung Support! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Low quality
on January 1, 2025
Posted by: Abraham
from Los angeles
Expertise:Expert
Verified Purchase:Yes
Ear tipsThey broke when i wash chenge for find my side
Features
1 out of 5
1
Response from Samsung USBy R&R Team, January 2, 2025
Thank you for your review of the Galaxy Buds3 Pro, Abraham! We're thrilled to hear your thoughts. At Samsung, our goal is to provide an exceptional audio experience, and the Galaxy Buds3 Pro is designed with features like 24-bit audio quality, active noise cancellation, and a comfortable fit for all-day wear. We appreciate your feedback and encourage you to explore all the features, such as the seamless connectivity with your Galaxy devices and the customizable sound settings. For information on how to acquire a replacement ear tip, please reach out to us at Samsung Support so that we can further assist you. Your experience is important to us! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply amazing
on January 1, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Simply amazing, these buds are much better than what i expected. Bought them as a gift to my gf and she talked to me of how amazed she was.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 27, 2025
Thank you so much for sharing your experience, Jeovany! We’re ecstatic to see that the Galaxy Buds3 Pro exceeded your expectations and that your girlfriend was so amazed by them as well. Their incredible sound quality and comfortable fit really enhance the listening experience, making them the perfect gift. It’s wonderful to know they brought happiness to both of you! If you have any other feedback or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Showing 5649-5656 of 14034 results 
<< 1 ... 705 706 707 708 709 ... 1755 >>