Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,035 Reviews)
Rating breakdown 14,035 reviews
5 Stars
9,603
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jose
Verified Purchase:Yes
Muy buen producto me gustan mucho el sonido que tienen perfecto
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: MrFred95
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great sounding Earbuds. Fit comfortably I would recommend.
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wow
on December 28, 2024
Posted by: Timmay
from Gunnison, CO
Expertise:Expert
As close to monitors that you'll get. Best noise cancellation yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Edgar
from Seattle WA
Expertise:Expert
Verified Purchase:Yes
Horrible experience. Wasted a ton of money on buds that have a hard time connecting. It's a hit or miss evrytime I pull them out of the case. I have to put them back in and retry 80% of the time. My old beats never had this issue.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 30, 2024
Thank you for sharing your review of the Galaxy Buds3 Pro, Edgar. The Buds3 Pro allows you to seamlessly switch your audio from your Galaxy phone to your PC. Enjoy listening to the latest playlists on your Galaxy phone, and when it's time for an epic gaming session, easily switch to your laptop with the PC Auto Switch feature for the final boss battle of your favorite game. To enhance connectivity, you can try a few steps: First, restart the earbuds by placing them in the charging case, closing the lid for seven seconds, and then reopening it to reconnect. Next, reset the Bluetooth connection by navigating to your device's Bluetooth settings, unpairing the Galaxy Buds3 Pro, turning off Bluetooth for a few seconds, and then turning it back on before re-pairing. Additionally, make sure that the Galaxy Wearable app is updated to the latest version and check for any firmware updates for your earbuds through the app. Lastly, be aware of potential interference from nearby active Bluetooth devices and try to keep your device and earbuds close together during use for optimal performance. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support for further support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Francisco CA
Expertise:Expert
Verified Purchase:Yes
Desde que tuve mi primer Samsung Galaxy supe que mi marca en dispositivos sería Samsung,.
Es lo mejor se los recomiendo
Es lo mejor se los recomiendo
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JMDUGUAY
from WA
Expertise:Expert
Verified Purchase:Yes
Both the case and the buds are SO slippery that I have dropped them so many times since got it. I like the rubbery texture from the previous generation. Also not a big fan of the iPods design with the extended bars. It's not as comfy as the previous bean design which was minimal.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R Team, December 30, 2024
Thank you for sharing your feedback about the Galaxy Buds3 Pro, JMDUGUAY! We appreciate your thoughts on the design and texture. The Buds3 Pro features an advanced ergonomic design that ensures a comfortable fit, and we are continually working to enhance the overall user experience. They incorporate a canal-type design with an enhanced 2-way speaker and an immersive dual amplifier. The battery has a capacity of 53 mAh and boasts a water resistance rating of IP57. In terms of sound accessibility options, the Buds3 Pro includes Active Noise Canceling, Adaptive Sound, Ambient Sound, and 360 Audio. Additionally, they offer real-time AI features such as a translation interpreter and quick voice memos. We’re glad to hear you enjoyed the previous generation's feel and we value your feedback about that. Your input is invaluable as we strive to create products that meet our customers’ needs! If you have any specific suggestions, please do not hesitate to share them with us at Samsung Support. Thank you once again for your insights! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Phoenix, AZ
Expertise:Expert
Verified Purchase:Yes
From the ease of setup, to the lightweight design... I love them..! Glad I upgraded because the battery life is brings what i expected, and the sound quality in the Galaxy Buds3 Pro is unmatched.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Essie
from Houston, TX
Verified Purchase:Yes
Nice sound. The controls needs some getting used to, still not used to after weeks of using. Quality of materials feels plastic-y and little cheap, but on the bright side, it's lightweight and fits well.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Essie. It’s great to hear that you appreciate the sound quality! Our team has designed these earbuds with 24-bit audio to provide an immersive listening experience that enhances your favorite music and podcasts. We understand that getting accustomed to the touch controls can take some time. The Galaxy Buds3 Pro features customizable touch controls that allow you to easily play, pause, or skip tracks. If you haven't explored it yet, the Galaxy Wearable app can help you adjust these settings to suit your preferences better, making it easier to navigate your audio experience. Regarding the material quality, the Buds3 Pro was made to ensure a comfortable fit for extended wear. Plus, the IP57 water-resistant rating means they are designed to withstand splashes and sweat, making them suitable for various activities. You will need to make sure to wipe them down so they are free of liquids. We appreciate your feedback as it helps us improve. If you have any other questions or need assistance with the Buds3 Pro, please don’t hesitate to reach out to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US