Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,033 Reviews)
Rating breakdown 14,033 reviews
5 Stars
9,602
4 Stars
2,298
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Fernando
from Utah
Expertise:Expert
Verified Purchase:Yes
It's a great headset. They just need to work on the grip on the ear as they keep falling out.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Carlos
Verified Purchase:Yes
I was leary about buying these but I use these more than my old buds pro!
Written by a customer while visiting Samsung US
Posted by: Angie
from Framingham Ma
Expertise:Beginner
Verified Purchase:Yes
love then, still getting use to them but worth the money i paid so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Houston TX
Expertise:Expert
Verified Purchase:Yes
Pros: The sound quality, ease of connectivity with my Samsung S24 was good.
Cons: The buds kept falling off my ear.
Cons: The buds kept falling off my ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
3
Response from Samsung USBy R&R Team, December 27, 2024
We appreciate your feedback on the Galaxy Buds3 Pro, Akash. We're thrilled to hear that you enjoyed the sound quality and the seamless connectivity with your Samsung S24. Those features enhance the listening experience! We appreciate your feedback about the earbuds. While the fit can vary from person to person, we want everyone to enjoy the ultimate sound experience. The Galaxy Buds3 Pro comes with different sizes of ear tips, so it’s important to use the correct size for your ears to minimize gaps and prevent sound leaks, ensuring optimal audio quality. Once you have the right tips on your buds, check the bottom for directional marks indicating "L" for left and "R" for right. Insert the "R" bud into your right ear and the "L" bud into your left ear, making sure they face you. Angle the earbuds slightly to direct the microphones towards your mouth and adjust them for a comfortable fit. You can also run an earbud fit test using the Galaxy Wearable app to verify that you have the correct fit. Thank you again for your review! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Earbuds dont let anyone tell you Different
on December 26, 2024
Posted by: SpudAyden
Expertise:Intermediate
I love them, people can say "their not as good as these headphones" but in reality they are all good. These headphones just happen to be better! The amazing sound quality just is impeccable. They perfect fit in my ear, and they dont fall out with activities such as playing with my younger brother 😂. That being said there are very few cons maybe you should know about. After about 2 hours of use my ears started hurting a little, from possibly laying on my side for a few minutes, but it shouldn't have lasted that long. But, the noise cancelation is amazing, they transparency mode is beyond amazing, I can hear everything clearly, and the Auto Switch mode, is amazing, I love it. When I start talking it immediately turns down the volume to let me be able to hear myself and whats going on around me. I love it I love them, and I would recommend them to anyone and everyone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brian
from California
Expertise:Expert
Verified Purchase:Yes
Case isn't charging my left earbud anymore. Haven't even had these for more than 2 months. I have no damage on them, they are still like new
Response from Samsung USBy R&R Team, December 28, 2024
We appreciate you sharing your experience with the Galaxy Buds3 Pro, Brian. We always look forward to hearing from our valued customers. The Galaxy Buds3 Pro features a Dual Amplifier, powered by our first-ever independently controlled woofer and tweeter. This allows you to enjoy a wide range of sound. We see that you reached out concerning one of your buds not charging. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Check out the link attached for options to help troubleshoot this. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Hands Free
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
The sound quality is excellent. The comfort is an improvement on the Galaxy Pro2. However, the comfort is still not as good as an AirPod. If the comfort was better, I would easily give it a 5-star review. I like the noise cancellation, sound quality, seamless transition from Pro2 to Pro3 with the settings I had already saved on the Pro2. The features such as notifying me of received messages and reading them is also very good. My only complaint is the rigid angle of the plastic. It creates a sore on my ear if I don't get it set exactly right, which takes a lot more fiddling with it than I do with the AirPods. I prefer the feature of using a Samsung earbud with a Samsung phone so I am keeping them. With the Pro2, I had to stop using them because they hurt my ears too much.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super cool technology from for galaxy buds3 pro
on December 26, 2024
Posted by: Anonymous
from Miami
Expertise:Expert
Verified Purchase:Yes
Super amazing sound, light, comfortable, they don't feel heavy, clarity in sound, great external noise cancellation and excellent gift case to protect the galaxy Buds 3 pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US