Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,967 Reviews)
Rating breakdown 13,967 reviews
5 Stars
9,554
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best buds I have owned.
on September 15, 2025
Posted by: Sammy7Sung
[This review was collected as part of a promotion.] I have owned other brand pro ear buds (bitten fruit) and they are nice for sure, but these Galaxy buds are next level. The Galaxy AI features are top notch with the live translate and auracast. I can't leave my house without these buds in my pocket or I know I'll be having a bad day. The ANC is fantastic, and the ambient mode is perfect for every day use. 10/10 would recommend to a friend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing sound and smart features! One small flaw..
on September 15, 2025
Posted by: MsLadyT
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Buds Pro 3 for a little while now, and overall, I’m really impressed. The first thing I noticed was the sound quality—it’s excellent. Music sounds clear, the bass is strong without being too much, and even phone calls come through crisp and natural.
I also really like the new Galaxy AI features. They make the experience feel smarter and more personalized, especially with things like real-time translation and adaptive sound. It’s definitely a nice touch that makes these feel like more than just regular earbuds.
One thing I do wish Samsung would improve is the Find My Buds feature. While it’s helpful to have, I’ve noticed the location tracking isn’t always accurate if I misplace just one bud outside of the case. It seems to update based on where the case is, not the actual bud, which can be a little frustrating when you’re trying to track one down.
That being said, I still think the Galaxy Buds Pro 3 are a great buy. Between the amazing sound, the AI features, and the comfortable fit, I’m really happy with them overall.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Charging
on September 15, 2025
Posted by: Kp august
Expertise:Intermediate
Too weird sometimes not charging charging doesn't stay even couple of hours
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, September 16, 2025
Thanks for taking the time to share your experience with the Galaxy Buds3 Pro, KP. We take each customer experience seriously and would like to address your concern. We see that you may be experiencing some challenges getting your buds to charge. To start, please ensure you are using an approved charger. Use the included USB cable and a Samsung-approved wall adapter (sold separately) for charging. It's important to check that the earbuds are seated properly in the case; if they are not fully in their designated spots, the charging contacts won't connect, preventing the earbuds from charging. Additionally, make sure the charging contacts inside the case and on the earbuds themselves are clean and free of debris. Dust, wax, or other buildup on these contacts can inhibit charging. Samsung provides a 12-month limited warranty for manufacturer's defects. You also have the option to purchase additional coverage with Samsung Care+ on eligible devices, which offers extended protection and support. If you continue to experience difficulties after troubleshooting, please reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound and with ai can be better quality
on September 17, 2025
Posted by: macdeismael
[This review was collected as part of a promotion.] My samsung buds 3 pro, when I was searching for earbuds and I no gonna lie I was for selecting an sony earbuds, but after see some reviews and see the Galaxy ai what the 3 pro have I buy it and love it, that was my first buy for start to buy an ecosystem samsung, and it's amazing how many things have the Galaxy AI, I love samsung they show me an future in the present, they are the innovation was some apples don't do in years, I love it when I was a kid and I love it now, thank you samsung for be samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Constant issue with charging
on September 18, 2025
Posted by: Stafer3000
Expertise:Intermediate
I've always bought Samsung earbuds and earphones and may I say these are by far the worst ones. What's the point of all that technology if the buds won't charge?
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We understand how frustrating it can be when things don’t work as expected, especially after being a loyal Samsung customer. We truly want you to have the best experience possible with our products. If the earbuds aren’t charging, please make sure you’re using the included USB cable along with a Samsung-approved wall adapter, which is sold separately. It's also important to place the earbuds correctly in the case and check that the charging contacts, both inside the case and on the earbuds, are clean and free of debris. Sometimes, dust or wax can accumulate and interfere with charging. Additionally, take a moment to inspect the case, earbuds, and charger for any damage. Remember, Samsung offers a 12-month limited warranty for manufacturer defects, and you can consider adding Samsung Care+ for extended protection and support on eligible devices. If you continue to have difficulty, we encourage you to reach out to Samsung Support so we can assist you further. Your satisfaction is important to us! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: John
Verified Purchase:Yes
I really don't like the use of stems on ear buds, and these are very hard to activate capabilities
Response from Samsung USBy R&R, September 25, 2025
Hi John, Thank you for reaching out and sharing your thoughts on your Galaxy Buds3 Pro. We appreciate your feedback on the design of the Galaxy Buds3 Pro. Our goal was to provide users with an audio experience that is comfortable while still delivering the best sound quality. You do have the ability to use touch commands on your Galaxy Buds3 Pro. Your earbuds have several built-in commands to enhance your experience when connected to a phone or tablet with the Galaxy Wearable app. With just a swipe or a quick tap, you can play music, skip songs, answer calls from a connected phone, and much more. You can also customize the touchpad commands for adjusting the volume, using voice commands, and enabling Ambient Sound. You can even launch Spotify on most Galaxy Buds models. Please find out more by checking out the article linked below. Thank you for your review. We are happy to have you as part of the Samsung community. Use touchpad commands for your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001318/
-Ty
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Written by a customer while visiting Samsung US
Posted by: eKid
from LA, CA
Expertise:Intermediate
Verified Purchase:Yes
More solid connection than Buds2 Pro. Noise cancellation still need some enhancement to compete. Build quality can be better and the angular stem needs time to adapt as it is not as comfortable as round stems.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My fav so far
on September 19, 2025
Posted by: Justchilling
[This review was collected as part of a promotion.] One of my fav Galaxy AI earbud so far. It has punchy sound, HD sound and quality build. Stick to my ear and fitted while running and working out. Feel comfortable 4 hours of using it.
Value
5
Written by a customer while visiting Samsung US