Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,033 Reviews)
Rating breakdown 14,033 reviews
5 Stars
9,602
4 Stars
2,298
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Phone
on December 25, 2024
Posted by: Mykee06
I luv it and i will try this ear buds and the phone.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Hoa Vu
from Seattle, WA
Expertise:Intermediate
Verified Purchase:Yes
Sound clearer (more definitions), better bass; however, battery life is slightly worst (about 15-25 minutes less).
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from TN
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the Buds Pro which I regret trading my Samsung In Ear Bean shaped buds for. The fit of the in ear bean shaped buds and sound was much better. These new Buds Pro3 have a really good fit, sound, and look. The only issue is when using the default video player the videos pause while switching and I have had to press I the stem to get sound to come through again. I also am curious as to how long the battery is supposed to last during use, they seem to drain a little quickly to me. Otherwise I really like them and enjoy yhis upgrade verses the last.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
What Happened Here Samsung?
on December 26, 2024
Posted by: BigSink
from South Carolina
Expertise:Intermediate
After owning these buds for a couple of months, I officially can say that the design of these are awful. I've own the last 3 generation of buds and the design of these went backwards in my opinion. The biggest issue I have is that they do not stay in my ear. The control arm causes leverage and forces them to dislodge from the ear. Any type of moisture will cause them to just fall out. 20 minutes into use and they have to be adjusted every few minutes. These are a downgrade from my Bud 2 Pros but unfortunately I traded them in for these. I rarely had any issue with those headphones, even with use while exercising. The sound quality of the Bud 3 Pro are good. The touch control are a nice addition, but I'd prefer the simplistic tap controls if that means I can have a more secured fit in my ear. The left pod always has an issue charging. I have to adjust the seating inside the case. Cleaning the silicon tips are a pain. I have yet to be able to take the tips off because it feels like I have to rip them off.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, December 28, 2024
Thank you for sharing your experience with the Galaxy Buds 3 Pro, BigSink. We appreciate your feedback and understand that finding the perfect fit is essential for an optimal listening experience. The Galaxy Buds 3 Pro features an advanced ergonomic design that aims to provide comfort and stability during use. We encourage you to explore the various ear tip sizes included in the package to help achieve a more secure fit. The pinch controls are designed for ease of use, allowing you to manage music and calls effortlessly. We're glad to hear you're enjoying the sound quality, as our earbuds are engineered with top-notch audio technology to deliver an immersive listening experience. If you're experiencing charging issues, we recommend ensuring that the earbuds are seated properly in the case and that the charging contacts are clean. If you continue to experience challenges trying to charge your buds, please be sure to reach out to us at Samsung Support so that we can further assist you. Thank you again for your feedback. We are continually striving to enhance our products and your insights are invaluable to us. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Joe S
from DC
Expertise:Intermediate
Verified Purchase:Yes
I am enjoying my ear buds, my first generation buds still work but they sting my ears and always have the new version do not do that and are real comfortable.
Written by a customer while visiting Samsung US
Posted by: Luke
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
I love them, I don't like how they can't use google assistant but I have a galaxy watch so it's fine, I love the voice canceling though
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BOOO
Expertise:Intermediate
Verified Purchase:Yes
Noise cancelling is epic. It is in the true form as marketing says
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rcml
from San diego ca
Expertise:Intermediate
Verified Purchase:Yes
The battery is very poor, They should improve that problem for all of us who have already bought and are going to buy
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, December 28, 2024
Hey Rcml! We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro. Each earbud comes with a battery capacity of 53.0 mAh, while the charging case stores 515 mAh. You can expect about 6 hours of playtime with the earbuds, or up to 7 hours if you turn off Active Noise Cancellation (ANC). When including the charging case, the total playtime extends to 26 hours, or 30 hours with ANC disabled. For talk time, you're looking at around 4.5 hours, which can stretch to 5 hours without ANC. In total, you can enjoy about 20 hours of talk time, or 22 hours if you disable ANC. To help preserve battery life, consider a few adjustments: store the earbuds in the charging case with the cover closed when not in use, and adjust the notification settings through the Galaxy Wearable app on your connected phone or the Galaxy Buds app if you're using iOS. These simple tips can help ensure your earbuds last when you need them most! If you continue to experience this, please do not hesitate to reach out to us at Samsung Support so that we can provide additional assistance. -Kelvin
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Written by a customer while visiting Samsung US