Sounded good, but fell out of ears every 30 seconds. I elected to stick with my original bud pros.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, December 29, 2024
Hey Weaver! Thanks for sharing your candid feedback on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro offers an exceptional listening experience with crystal-clear sound. Whether you're making phone calls or enjoying a new playlist during your morning workout, the Samsung Seamless Codec maintains high-quality streaming across devices, supporting audio up to 24-bit / 96 kHz. Galaxy Buds3 Pro comes with different-sized ear tips. To ensure the best audio performance, it's essential to use the right ear tip size for a snug fit, as this prevents sound leakage. After selecting the appropriate tips, check for the directional markings on the earbuds, with "L" for left and "R" for right, to insert them correctly. Angle the earbuds slightly so the microphone points towards your mouth for optimal communication. For added assurance, run an earbud fit test using the Galaxy Wearable app to confirm a proper fit. Once again, your feedback is greatly appreciated as we continue to make improvements. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Earbuds pop/crack loudly when trying to block out louder noises. Sometimes it even hurts. Weed eating is my best example. I would never order these if I knew this.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, December 28, 2024
Thank you for your feedback regarding the Galaxy Buds3 Pro, Zach. We appreciate your comments about the audio experience, especially in challenging environments. Our Galaxy Buds3 Pro is designed with advanced noise-canceling technology that aims to provide an immersive sound experience. For the best performance, we recommend ensuring that the earbuds fit securely in your ears, as this can enhance noise cancellation. Additionally, make sure your buds are up to date with the latest software update available through the Galaxy Wearable app. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you with this. Your satisfaction is important to us! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Great earbuds stays in my ears, while I'm working out. Sound is clear and battery last for a long time.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for your review of the Galaxy Buds3 Pro! We're thrilled to know that you find them comfortable and secure during your workouts. The design is crafted with an IP57 water resistance rating, ensuring they can handle tough workouts and sweat without compromising performance. It’s great to see that you appreciate the sound quality as well! The Galaxy Buds3 Pro features premium 2-way speakers that deliver rich, immersive sound. With Active Noise Cancellation and Ambient Mode, you can choose to tune out distractions or let in just the right amount of environmental sound, making them perfect for any setting. We’re also happy that the battery life meets your expectations with up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. Your feedback is invaluable to us, and we’re glad you're enjoying your Galaxy Buds3 Pro to the fullest! If you have any other thoughts or questions, feel free to share them with us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
superior in so many ways
on December 25, 2024
Posted by: Castro
from Los Angeles, California
Expertise:Intermediate
The Buds3 Pro are a good set of earbuds. I use them primarily for conversations and watching reels, and I have no complaints especially with music. The sound is clear and strong; the microphones are excellent. Combined with my Galaxy S24 Plus, they cut out a lot of background noise for me and the other person. They are comfortable enough to wear all day, and the case keeps them powered up to last even during overtime hours. The touch controls take a little getting used to, but once you do, they are perfect; no accidentally hanging up calls or skipping songs. The shape of the control bar adds to the grip when working out. I upgraded from the Beats Fit Pro and have no regrets, especially with the connection and sound reliability; they are superior in so many ways.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
2
Response from Samsung USBy R&R Team, January 22, 2025
Thank you for your thoughtful review of the Galaxy Buds3 Pro, Castro. We're excited that you find them an excellent choice for conversations and watching reels. It's fantastic that you appreciate the clear and powerful sound. Our advanced audio technology delivers an immersive listening experience, and the high-performance microphones ensure your calls are crisp and clear while effectively minimizing background noise. We're glad that the earbuds are comfortable enough for all-day wear. Our ergonomic design is crafted to fit snugly in your ears, making them ideal for prolonged use. The charging case is designed to keep you connected throughout your busy days, featuring a battery life of up to 30 hours with a fully charged case. The pinch controls are made for seamless functionality, and it's great to hear you're getting accustomed to them. They provide quick access to your music and calls, creating a hassle-free experience once you're familiar. Finally, we appreciate your comparison to your previous earbuds. Our goal is to enhance connectivity and sound reliability, and it's rewarding to know we’ve made an impact. If you have any more feedback or questions, feel free to reach out to us at Samsung Support. Thank you for being part of the Samsung family. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus