Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,033 Reviews)
Rating breakdown 14,033 reviews
5 Stars
9,602
4 Stars
2,298
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Kennewick, Washington
Verified Purchase:Yes
Despite repeated attempts, achieving a proper fit with the replacement earpieces proved impossible, and in the process, I inadvertently damaged them. The audio quality is not superior to the Buds 2, which at least provided a consistently comfortable and secure fit without causing damage to the ear inserts.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, December 27, 2024
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Joe. We’re committed to providing our users with an exceptional audio experience with our products. The Galaxy Buds3 Pro features improved comfort for immersive listening. The redesigned shape offers our best fit yet, allowing you to enjoy your music comfortably. Additionally, to ensure your Buds stand out, we have added Blade Lights to enhance your listening experience. We understand that finding the perfect fit is important, and we offer various ear tips to ensure optimal comfort and performance. To ensure a proper fit, we recommend performing a fit test on the Wearable app. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Please reach out to us at Samsung Support so that we can look into what can be done regarding your broken ear tip. Your insights help us improve, and we appreciate your continued support of our products! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Experience
on December 24, 2024
Posted by: CryptoForEverDk76
from Denmark
Amazing product very nice to use great fantastic have a good day ⭐🔥
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mudi
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Product is solid and great quality. The ANC is quite decent.
Love overall build but only hoped find my device works when the earbuds is locked in the case
Love overall build but only hoped find my device works when the earbuds is locked in the case
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 8, 2025
Thank you for your review, Mudi! We’re thrilled to hear that you find the Galaxy Buds3 Pro solid and of great quality, as that’s something we prioritize in our design. Regarding your experience with the Active Noise Canceling (ANC), we’re you've had the chance to utilize this feature. We designed the Buds3 Pro to immerse you in your audio, minimizing external distractions effectively. We understand your concern about the "Find My Buds" feature. It does indeed require Bluetooth connectivity, which means the earbuds need to be out of the case to trace their location. When the earbuds are in the case, they disconnect from your device, making them unable to communicate their location. If you have any questions or need further assistance, please feel free to reach out to us at Samsung Support. We’re here to help you enjoy your Galaxy Buds3 Pro to the fullest! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Squeek
Verified Purchase:Yes
The sound is incredible, with plenty of bass, and plenty of volume. The noise canceling is surprisingly good.
I pair them with an S24, and it's a good match. Using the Wearable app to set them up makes it easy.
I pair them with an S24, and it's a good match. Using the Wearable app to set them up makes it easy.
Written by a customer while visiting Samsung US
Posted by: Exodik
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
Battery life doesn't last as long as my pro2 buds did.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, December 26, 2024
Thanks for sharing your feedback on the Galaxy Buds3 Pro. We always appreciate hearing from our valued customers, and we're glad to know that you're enjoying the impressive sound quality these earbuds provide. The Buds3 Pro features a battery capacity of 53.0 mAh for each earbud and 515 mAh for the charging case. When it comes to playtime, you can enjoy up to 6 hours with active noise cancellation (ANC) on, and up to 7 hours with ANC off. Overall, the total playtime is 26 hours with ANC on and 30 hours with it off. In terms of talk time, the earbuds provide up to 4.5 hours with ANC on and 5 hours with it off, contributing to a total talk time of 20 hours with ANC on and 22 hours with it off. To conserve battery power when you need it most, consider keeping the earbuds in the charging case with the lid closed when not in use and adjusting your notification settings through the Galaxy Wearable app on your connected phone, or the Galaxy Buds app if you are using an iOS device. These adjustments should help ensure your earbuds are always ready when you need them! If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Tristan Jobin
from Florida
Expertise:Expert
Verified Purchase:Yes
Best wireless headphones I've had, got a great discount on a trade in, beats all the competition!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ceqwhr04
from Miami Beach
Expertise:Intermediate
Verified Purchase:Yes
Excellent headphones very light great listening experience
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dilip
from NY
Expertise:Intermediate
Verified Purchase:Yes
Buds pro are great with super quality sound. Perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US