Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,033 Reviews)
Open Ratings Snapshot
Rating breakdown 14,033 reviews
5 Stars
9,602
4 Stars
2,298
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,523
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Love them!
on December 23, 2024
Posted by: Karissa
from Austin
Expertise:Expert
Verified Purchase:Yes
Sleek and comfortable, very pleased with new design
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds3 Pro Silver
on December 23, 2024
Posted by: SHANU
from MN
Expertise:Beginner
Verified Purchase:Yes
Very nice.and good lesson music good futures.good experience.
I would recommend this to a friend!
Features
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Recommend to buy it
on December 23, 2024
Posted by: Anonymous
from Denier, colorado
Expertise:Beginner
Verified Purchase:Yes
Is nice and the noise canceling work very well and very nice sound
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Trade in. Love them.
on December 23, 2024
Posted by: Anonymous
from San Diego
Expertise:Intermediate
Verified Purchase:Yes
Love them. Traded in previous edition and love the new style.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buying every generation
on December 23, 2024
Posted by: Jojo
from Fl
Expertise:Intermediate
Verified Purchase:Yes
They are fantastic the 3rd audio and the noise cancelation.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
meh
on December 23, 2024
Posted by: j1mfrog
from NWI
Expertise:Intermediate
Verified Purchase:Yes
Not comfortable in my ears. Feedback when inserting.
Features
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, December 27, 2024
Hi J1mfrog! We appreciate you taking the time to share your honest feedback on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro features audio that is tailored to fit your needs. The Adaptive Equalizer with Galaxy AI adjusts the audio based on how the buds sit in your ears. This means that every time you put them in, you can enjoy the best sound possible for every playlist. Wearing your earbuds correctly is essential for achieving the best sound quality, comfort, and stability. Improper wear can lead to discomfort, sound leaks, and a higher chance of them falling out. The Galaxy Buds3 Pro comes with different-sized ear tips, so it’s important to choose the right size for your ears to ensure a snug fit that minimizes gaps between your ear and the ear tip. This helps prevent sound leakage and ensures optimal audio performance. To properly use your earbuds, first check the bottom of each one for directional markers ("L" for left and "R" for right). Insert the right bud into your right ear with the "R" facing you and the left bud into your left ear with the "L" facing you. Make sure to angle the microphone toward your mouth and adjust the earbuds by rotating them until they feel comfortable. Additionally, you can run a fit test in the Galaxy Wearable app to confirm that they are fitted properly. We hope that this helps you get a better fit for your buds. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Meh
on December 23, 2024
Posted by: Rjm1
from Columbus Ohio
Expertise:Intermediate
Verified Purchase:Yes
Good sound, average background noise blocking at best And below average battery life. My buds 2 pros had a way better battery life.
No, I would not recommend this to a friend.
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 27, 2024
Thanks for reaching out to us, Rjm1. Your feedback on the Galaxy Buds3 Pro is greatly appreciated. We're glad to see that you are enjoying the sound quality these buds offer. The Buds3 Pro features a Dual Amplifier powered by our first-ever independently controlled woofer and tweeter, allowing you to experience a wide range of sound. We noted your concerns about the noise cancellation as well as the battery life. For the ANC we recommend making sure you are using the correct bud tip size and are wearing them properly. The Galaxy Buds3 Pro offers up to 26 hours of playback time per charge, extendable to 30 hours with a fully charged case. You can also make a few adjustments to help conserve battery life. For example, store the earbuds in the charging case with the cover closed when not in use, and adjust notification settings through the Galaxy Wearable app on your connected phone, or in the Galaxy Buds app if you're using iOS. If this persists after doing so, please be sure to reach out to us at Samsung Support so that we can look into what may be causing this. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Connection Issue
on December 23, 2024
Posted by: iag7391
from GA
Expertise:Intermediate
I bought these buds a couple of days ago. It easily connected with my Samsung Galaxy S22 Ultra, but only right bud connects with my Samsung Galaxy Book3 Pro.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 27, 2024
We appreciate you reaching out to us, iag7391. We always appreciate hearing from our customers and getting your valued insights. The Buds3 Pro allows you to seamlessly switch your audio from your Galaxy phone to your PC. Enjoy the latest playlists on your phone, and then easily transition to your laptop for the final boss battle of your favorite game using the PC Auto Switch feature. We understand that you haven’t been able to connect both earbuds to your Samsung laptop. To help with this, we recommend restarting the earbuds. Place the buds back in the case and close the lid. Wait for about 7 seconds until the light on the case goes out, and then try to connect the earbuds again. If you need further assistance, please check the attached link for additional troubleshooting options. Products sold by Samsung are warranted against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com during the device purchase or within 60 days of purchase at samsungcareplus.com. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
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