Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,033 Reviews)
Open Ratings Snapshot
Rating breakdown 14,033 reviews
5 Stars
9,602
4 Stars
2,298
3 Stars
987
2 Stars
541
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,523
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Best Buds with reasonable price.
on December 22, 2024
Posted by: Mahendar P
Verified Purchase:Yes
The Buds looks good but heavily inspired from Airpods pro. But the ANC is very good.
Music quality is top notch. I am coming from Buds+ which are very comfortable wearing while sleeping but lacks volume settings. The stem design is good touch and it works accurate.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Right side ear bud does not connect
on December 22, 2024
Posted by: Chris Lee
from Paramus, NJ
Expertise:Intermediate
Verified Purchase:Yes
Right side ear bud does not connect with the phone. While the sound comes out, the phone does not recognize the right side ear bud. This issue prevents me to use noise-canceling effect.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, December 23, 2024
Thank you for your feedback regarding the Galaxy Buds 3 Pro, Chris. We're glad to hear that you're enjoying the sound quality! The Buds 3 Pro features a two-way speaker and Ultra High-Quality Audio (24-bit / 96 kHz), along with Active Noise Cancellation and Adaptive Noise Control. We hate to see that your device is not recognizing one of your buds. For optimal performance, we recommend checking for any available software updates for both your phone and the Buds3 Pro. Keeping your devices up to date can enhance connectivity and improve features like noise cancellation. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Go back to tap.
on December 23, 2024
Posted by: Meir
Expertise:Expert
Verified Purchase:Yes
Doesn't fit great. And skipping songs are not as easy as tap used to be. In fact i also accidently hang up all the time.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 23, 2024
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Meir! We hate to hear about your experience with the fit and the controls. Our Galaxy Buds3 Pro is designed with an ergonomic fit and intuitive touch controls for a seamless listening experience. If you’re having trouble, we recommend adjusting the ear tips to find a more comfortable fit and exploring the customizable settings in the app for improved functionality. It’s important to use the right size ear tips to prevent sound leaks and ensure optimal audio quality. Make sure the ear tips fit snugly in your ears without any gaps. If you need help changing the tips, please refer to our guide on Buds3 Pro tips. Once you have the correct tips, check the earbuds for directional markings—an "L" for left and an "R" for right. Insert the "R" bud into your right ear with the "R" facing you, and the "L" bud into your left ear with the "L" facing you. Angle each earbud slightly so that the microphone points toward your mouth. Adjust the fit by rotating them until they feel comfortable. Finally, you can run an earbud fit test in the Galaxy Wearable app to ensure the proper fit. We appreciate your input as we’re always striving to enhance our products. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on December 23, 2024
Posted by: Mike
from Buffalo, Ny
Expertise:Intermediate
Verified Purchase:Yes
Super high quality. Very impressed with Samsung. These are perfect so happy that I bought them.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Sound!
on December 23, 2024
Posted by: DLee
from New York
Expertise:Intermediate
Purchased a week ago and so far I love the sound, clarity, and bass.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Awesome buds
on December 23, 2024
Posted by: CoSco
from Washington
Expertise:Expert
Verified Purchase:Yes
No complaints. All around solid. Great noise canceling and sound
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 23, 2024
Thank you for reaching out to us, CoSco. We see that you reached out to share your candid feedback on the Galaxy Buds3 Pro. We're thrilled to hear that you're enjoying the solid performance and amazing noise-canceling features. With our advanced Active Noise Cancellation technology, the Buds3 Pro truly allows you to immerse yourself in your favorite music or podcasts without distractions. We designed these earbuds to deliver rich, high-fidelity sound, making every note and beat come alive. Plus, the comfortable fit ensures that you can wear them for hours without discomfort. Your feedback helps us continue to improve and develop products that enhance your listening experience. For any questions or questions, please do not hesitate to reach out to us at Samsung Support. Thank you for choosing Samsung! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing buds
on December 23, 2024
Posted by: Eddie
Verified Purchase:Yes
The buds are amazing and the sound is incredible. The compatibility with all my Samsung products is nice too. My only issue is the fit
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 8, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Eddie. We're thrilled to see that you find the sound quality amazing and appreciate the seamless integration with your Samsung devices. To address your concern about the fit, it's essential to use the right-sized ear tips for your ears, as the Buds3 Pro comes with various options. A proper fit helps avoid sound leaks and ensures optimal audio quality. If you need instructions on changing the tips, be sure to check our guide for the Buds3 Pro. Once you have the right tips on, look for the directional marks on the earbuds—“L” for left and “R” for right. Insert the right bud into your right ear with the R facing you and the left bud into your left ear with the L facing you. Angle the earbuds slightly so that the microphone points towards your mouth, and adjust them by rotating until they feel right. You can also run an earbud fit test in the Galaxy Wearable app to confirm you have the proper fit. We're here to help you get the best experience possible while enjoying your favorite music, so if you have any more feedback or need assistance, don’t hesitate to reach out to us at Samsung Support. Happy listening! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Ear Buds!
on December 23, 2024
Posted by: Danny
from Colorado
Expertise:Expert
Verified Purchase:Yes
Excellent sound quality, ear fit, and ease of use. I had the Galaxy Pro Buds 2 and love them and these are certainly an improvement on those. I used can wear them pretty much anywhere with no issues. The only reason this does not get a 5 star review is because the active noise cancellation does not work as much as I would like.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 8, 2025
Thank you for your thoughtful review of the Galaxy Buds3 Pro, Danny! Your insights are essential as we continue to make improvements and changes. We're thrilled to hear that you appreciate the excellent sound quality, ear fit, and ease of use. We’ve designed the Buds3 Pro with advanced audio technology to enhance your listening experience, and it’s great to know you’re enjoying those improvements. We noted your concern regarding the active noise cancellation. While the Galaxy Buds3 Pro features Adaptive Sound technology to automatically adjust sound levels based on your environment, it’s crucial to ensure they fit properly for optimal performance. Make sure that you are using the correct ear tips for your ears, as a snug fit can significantly enhance noise cancellation. Additionally, please check that your Galaxy Buds3 Pro is updated to the latest firmware through the Galaxy Wearable app, as regular updates help improve functionality. You can also adjust the Active Noise Cancellation settings within the app to find the best mode that suits your surroundings. We value your feedback and are continuously working to enhance our products. If you have any further questions or need assistance, don’t hesitate to reach out to us at Samsung Support for further assistance. Thank you for being a valued member of the Samsung community! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Showing 5529-5536 of 14032 results 
<< 1 ... 690 691 692 693 694 ... 1755 >>